Copying Problems - Xerox WorkCentre 3550 User Manual

Troubleshooting
Condition
Curl If the printed paper is curled or paper does not feed into the machine:
• Turn the stack of paper over in the tray. Also try rotating the paper 180° in the tray.
• Change the printer option and try again. Go to Printing Preferences, click Paper tab,
An unknown image • Your machine is probably being used at an altitude of 1,500 m (4,921 ft) or above.
repetitively
• The high altitude may affect the print quality, such as loose toner or light imaging.
appears on a few
sheets or loose
toner, light print, or
contamination
occurs.

Copying Problems

Condition
Copies are too light
or too dark
Smears, lines, marks,
or spots appear on
copies.
Copy image is
skewed.
Blank copies.
Image rubs off the
copy easily.
186 Xerox WorkCentre 3550
User Guide
and set type to Thin. (See
Change the correct altitude setting to your machine. (See
page 147.)
• Use Darkness in Copy feature to lighten or darken the backgrounds of copies. (See
Select the Features on page 27.)
• If the defects are on the original, use Darkness in Copy feature to lighten the
background of your copies. (See
• If there are no defects on the original, clean the scan unit. (See
page 159.)
• Ensure that the original is face down on the document glass or face up in the
document feeder.
• Check that the copy paper is loaded correctly. (See
page 118.)
• Check that the paper is within specification. (See
• Ensure that the original is face down on the document glass or face up in the
document feeder.
• Replace the paper in the tray with paper from a new package.
• In high humidity areas, do not leave paper in the machine for extended periods of
time.
• Check that the paper is within specification. (See
Suggested Solutions
Paper Tab on page 91.)
Suggested Solutions
Select the Features
Machine Settings
on page 27.)
Internal Areas
Loading the Paper Trays
Paper Supply on page 193.)
Paper Supply on page 193.)
on
on
on