Xerox WorkCentre 3315DN User Manual page 207

Condition
Pages print, but they are blank.
The machine does not print
PDF file correctly. Some parts of
graphics, text, or illustrations
are missing.
The print quality of photos is
not good. Images are not clear.
Before printing, the machine
emits vapor near the output
tray.
The machine does not print
special- sized paper, such as
billing paper.
Possible Cause
The print cartridge is defective
or out of toner.
The file may have blank pages.
Some parts, such as the
controller or the board, may be
defective.
Incompatibility between the
PDF file and the Acrobat
products.
The resolution of the photo is
very low.
Using damp paper can cause
vapor during printing.
Paper size and paper size
setting do not match.
Xerox WorkCentre 3315DN/3325DN/3325DNI
Suggested Solutions
• Redistribute the toner, if necessary.
• If necessary, replace the print
cartridge.
• Check the file to ensure that it does
not contain blank pages.
• Contact a service representative.
• Printing the PDF file as an image
may enable the file to print. Turn on
Print As Image from the Acrobat
printing options. It will take longer to
print when you print a PDF file as an
image.
• Reduce the photo size. If you
increase the photo size in the
software application, the resolution
will be reduced.
• Load a new batch of paper.
• To avoid the paper absorbing too
much moisture, do not open
packages of paper until required.
• Set the correct paper size in the
Custom Paper Size Settings in the
Paper tab in the Printing
Preferences. (See Paper Options
page 105.)
User Guide
Troubleshooting
on
207