KVH Industries LTD9116MKIT User Manual page 230

Chapter 5: Troubleshooting
ID
02000 to
Satellite
02009
signal weak
02100 to
Ciphering Off
02109
02200 to
Ethernet data
02209
session failed
02900 to
Network failed
02909
authentication
218
Event Text
Status signalling
Explanation
The signal from the
satellite is weak.
The network has
turned ciphering off.
Ethernet data session
could not be
established.
The TracPhone
system does not
accept the network
as a valid BGAN
network.
Remedy
Check the line of
sight to the satellite.
Check in the web
interface under
SETTINGS > Satellite
selection that you
have selected Auto,
or a satellite
covering your current
position.
Do not transmit data
that requires
ciphering.
See the call log for
the cause of the
error. Refer to
Viewing the lists of
calls and data
sessions on page 95.
If the problem
persists, contact your
distributor.
Restart the
TracPhone system.
If the problem
persists, contact your
distributor.