Forward An Internal Call (Call Forward Busy/Don't Answer Split) - Nortel Meridian SL-100 M3905 User Manual

Call center meridian digital telephone
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To cancel Call Forward:
CheckFw
CanclFw
Forward an Internal Call (Call Forward Busy/Don't Answer
Split)
The Call Forward Busy/Don't Answer Split feature allows you to:
• Forward an incoming call that originated internally from a DN in the same
customer group as you, to another DN in your customer group.
• Forward an incoming call that originated from a DN outside of your customer
group, to another DN outside of your customer group.
By activating the Call Forward Busy feature your calls are automatically
redirected to another telephone if your DN is busy. By activating the Call
Forward Don't Answer feature, your calls are automatically redirected to
another station if you cannot answer the calls within a predefined number of
rings. Contact your system administrator to set up this feature, and for the
feature access code (FAC).
To forward an internal call to
a predefined DN when your
individual DN is busy or when
you do not answer within a
predefined number of rings:
To forward an internal call to
a DN that has not been
predefined by your system
administrator:
While you are away from your desk
1.
Press the
Check Forward
2.
Press the
Cancel Forward
Dial the appropriate FAC. You receive
a confirmation tone if the Call
Forward Busy or Call Forward Don't
Answer activation is successful.
1.
Dial the appropriate FAC. You
receive a confirmation tone if the
Call Forward Busy or Call For-
ward Don't Answer activation is
successful.
2.
Dial
the DN where you want to
forward your calls.
Key.
Key.
59

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