Before Going To The Customer Site; Planning Forms That The Project Manager Provides; Getting The Serial Number Of The G700, If Necessary - Avaya G700 Installing Manual

Before going to the customer site

The procedures in this section should be completed before going to the customer site or before
starting a remote installation.
This section covers:

Planning forms that the project manager provides

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Getting the serial number of the G700, if necessary

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Checking the number of allocated ports
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Checking the FTP server for backing up data
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Obtaining S8300 software and G700 firmware
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Obtaining service pack and language files, if using IA770
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Completing the RFA process (obtaining license and password file)
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Planning forms that the project manager provides
The project manager should provide you with forms that contain all the information needed to
prepare for this installation. The information primarily consists of IP addresses, subnet mask
addresses, logins, passwords, people to contact, the type of system, and equipment you need
to install. Verify that the information provided by the project manager includes all the information
requested in your planning forms.
Tip:
Appendix B: Information checklists
Tip:
the installation and upgrade information.
Getting the serial number of the G700, if necessary
For an upgrade of an existing G700, the existing license file can usually be reused. However, if
the customer is adding feature functionality (for example, adding BRI trunks), or if the upgrade
is between major releases (for example, 1.3 to 2.0), you will need the serial number of the
G700. To get this number, ask the customer's administrator to log in to the S8300 web page and
select View License Status or License File from the main menu to display the serial number.
The serial number should also be on a sticker on the back of the G700 chassis but this number
is occasionally incorrect.
Before going to the customer site
on page 667
on page 667
on page 668
on page 668
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on page 671
provides several checklists to help you gather
on page 672
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