If Ia 770 Fails To Start After An Upgrade; Completing The Upgrade Process (S8300 Is The Primary Controller) - Avaya G700 Installing Manual

Manual upgrade of an existing S8300B and G700 to R3.1
3. Make sure everything except ENV, arbiter, and dupmgr shows UP. Communication
Manager should show 65/65 UP or, if IA770 is installed, 67/67 UP.
The number of processes (67/67) may vary depending on the configuration. For a normal
state, the second number should not be greater than the first number. For example, the
numbers 66/67 UP would indicate that a process did not come up and should be
investigated before proceeding.
4. Using a telephone, make test calls to verify that call processing is working.
5. Run an IA770 sanity test:
a. At the Linux command line, type /vs/bin/display
b. All states should be Inserv with an associated phone number.
c. Retrieve the test message saved before the upgrade.

If IA 770 fails to start after an upgrade

If you have upgraded your Communication Manager and IA 770 INTUITY AUDIX software, you
must have a new license that is associated with the latest release. IA 770 will not use the
license for a previous version.
If you upgraded IA 770 without a new license file, it will fail to start during the Communication
Manager startup sequence.
If this occurs, you must do the following steps:
1. Obtain an IA 770 Replace variable w/ release number license file.
2. Install the license file.
3. From a command prompt, start the IA 770 process with the following command:
start -s Audix
Completing the upgrade process
(S8300 is the primary controller)
Telnet to the S8300 (primary controller) and open a SAT session:
1. To check media modules
2. To enable scheduled maintenance
3. To busy out trunks
4. To check for translation corruption
716 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server
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