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Chapter 31 Auto-attendant
Click Configuration > PBX > Outbound Line Management > Auto-Attendant to view the
screen as shown next.
Figure 328 Auto-Attendant > Default
Each field is described in the following table.
Table 175 Auto-Attendant > Default
LABEL
Greeting
Upload Audio File
Record Audio File
Audio File State
Operator Settings
Key
Extension
506
DESCRIPTION
Click Browse to locate an audio file to be used as the auto-attendant greeting message,
and Upload to copy it to the ISG50.
The audio file you upload must meet the following criteria:
•
PCM format, 16 kHz, 16-bit, mono mode (*.wav).
•
The total play time of all the AA audio files combined must be less than 30 minutes.
Click this to record an audio file through the extension set as the recording peer.
This indicates whether an audio file has been uploaded to the ISG50 or not. You can also
Playback the audio file to hear how it sounds.
Select either 0 or 9 to be the default operator key. When a caller presses the operator
key, his calls is routed to the associated Extension.
Enter an extension number to associate with the operator Key. When that key is pressed,
the call is routed to this extension.
ISG50 User's Guide
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Table of Contents
Troubleshooting
