Troubleshooting - imagistics DL170 Operating Manual

Troubleshooting

Occasionally, your fax machine encounters some trouble transmitting or receiving
documents. When it does, it alerts you with an alarm. You can identify the problem
with messages and printed check messages and error reports, explained in the
LCD
following pages.
Alarm
Your fax machine sounds an alarm tone — a series of short beeps — if either of
these two problems occur:
• Trouble transmitting or receiving
• The machine is out of paper
error messages
LCD
What you see on the
LCD
All Commands In Use
Already Stored
Box In Use
Call For Service
What it means/What to do
Your fax machine has all of its 99 possible
delayed commands (automatic redialing counts
as one) stored in memory and cannot accept
another. Wait until your fax has completed one of
the delayed commands or delete an existing
command by using
REVIEW COMMANDS
You tried to enter the same fax (or phone) num-
ber which is already entered in your fax
machine.
Enter a different fax (or phone) number.
You tried to erase a F-Code box which contains
at least one document.
Erase the document(s), then try again.
The scanner lamp is dim or inoperable.
Make repeated copies to help evaporate any
internal moisture. If that doesn't resolve the
problem, call Pitmey Bowes Service at
1 800-243-5556.
What you see on the
Change to Fax Mode
Check Memory Tx
Check Paper Size
Open&Close Top Cover
Close Scanner Cover
Close Top Cover
Close 1st Side Cover
Close 2nd Side Cover
Close 1st Cassette
Close 2nd Cassette
.
Communication Error
Copy Off
Department Code Full
What it means/What to do
LCD
You tried to to store the document for polling (or
for F-Code Box) when the machine is in the
Copy mode. You can store the fax document only
when the machine is in the Fax mode.
You tried to turn the Fax&Copy feature
the memory transmission setting is
the Fax&Copy feature, the memory transmis-
sion setting must be set to
Set the Memory Tx to
The size is not the same size paper you told
your machine is loaded.
Set correct sized paper or change the paper size
setting (see page 1.9–1.10).
The cover indicated on the LCD is open or has
not been closed securely. Close it properly.
The paper cassette indicated on the LCD is open
or has not been closed securely. Close it properly.
A communication error disrupted the reception
or transmission. If you were transmitting, press
to clear the error message and then re-try
STOP
the transmission. If you were receiving a fax, try
to contact the other person and have him/her re-
try the transmission. (The problem may be
entirely with his/her machine, phone line, etc.)
You tried to change your fax machine to the copy
mode, but the unit's copy protection feature
(page 2.18) is on, preventing such use. Turn off
copy protection.
You tried to enter more than 100 department
codes. Your machine can only store 100 depart-
ment codes.
Just in case ...
, but
ON
. To use
OFF
.
ON
, then try again.
ON
5.5