Print Quality Problems - imagistics DL170 Operating Manual

Print quality problems

If your machine's printouts develop quality problems, try to find the example below
that matches your printout problem. When you find one which is like yours, try the
suggested solutions. If they don't work, contact your authorized Imagistics
dealer.
Pages are blank
• The drum unit or toner cartridge may not be
installed correctly.
Install each correctly.
• The toner cartridge may be out of toner, or the toner may
be very low.
Remove the toner cartridge and shake it gently to redistrib-
ute the toner inside.
If the problem persists, replace the toner cartridge.
• The toner cartridge may be defective.
Remove the toner cartridge and check it for damage.
If the problem persists, replace the toner cartridge.
Pages are black
• The toner cartridge may be defective.
Remove the toner cartridge and check it for damage.
If the problem persists, replace the toner cartridge.
• Your fax machine's printer may be due for a service check.
Call authorized Imagistics dealer.
Printouts are too light
• The toner cartridge may be out of toner, or the toner may
ABCDE
be very low.
Remove the toner cartridge and shake it a few times to
ABCDE
redistribute the toner inside.
ABCDE
If the problem persists, replace the toner cartridge.
ABCDE • The toner cartridge may be defective.
Remove the toner cartridge and check it for damage.
ABCDE
If the problem persists, replace the toner cartridge.
Printouts are too dark
ABCDE
• The toner cartridge may be defective.
Remove the toner cartridge and check it for damage.
ABCDE
If the problem persists, replace the toner cartridge.
ABCDE
ABCDE
ABCDE
Printouts have a blurred background
ABCDE
• The toner cartridge may be defective.
Remove the toner cartridge and check it for damage.
ABCDE
If the problem persists, replace the toner cartridge.
ABCDE
ABCDE
ABCDE
Printouts are of uneven density
A B CDE
• The toner may be unevenly distributed inside the
toner cartridge.
A B CDE
Remove the toner cartridge and shake it a few times to
B CDE
A
redistribute the toner inside.
• The drum unit may be defective.
A B CDE
Remove the drum unit and check it for damage.
B CDE
A
If the problem persists, replace the drum unit.
Just in case ...
5.3