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Summary of Contents for imagistics ix3010

  • Page 2 Welcome … Thank you! Thanks for selecting an Imagistics fax machine for your business. Before you begin, please note that before your fax can be used and before you can turn on power to the unit for the first time, there are important precautions to take. Please...
  • Page 3 Trademarks Imagistics, the Imagistics logo and all Imagistics fax product names contained herein are trademarks of Imagistics International Inc.. is a registered mark of the United States Environmental Protection NERGY Agency. Copyright Copyright © 2002 by Imagistics International Inc, All rights reserved.
  • Page 4 Before using your Imagistics fax machine Where to set up your fax machine Clean Dust buildup can damage your fax. Periodically Follow these guidelines when setting up your fax machine: clean your fax machine as described in the operating instructions. Do not use a dust cover, which can Away from direct sunlight cause damaging overheating.
  • Page 5: Power Requirements

    If service is cord’s metal plugs exposed. Doing so could cause a required, call your authorized Imagistics dealer. fire and poses a risk of electrical shock. Do not share an extension cord...
  • Page 6 Do not expose cartridges to direct sunlight. Using toner cartridges and other supplies that are not manufactured specifically for Imagistics machines may affect the operation of your unit. Do not expose the cartridges to static or other electrical shock.
  • Page 7 This page intentionally blank.
  • Page 8 Welcome to your Imagistics fax machine! These instructions are divided into the following sections. Find your serial number and write it down • “Getting started” (page 1.1) describes how to set up your Please note that your machine’s serial machine, operating tips and some important settings that you number is located on the bar code label should perform before you use your machine.
  • Page 9: Table Of Contents

    Table of Contents Getting started Receiving faxes ..........2.10 Answering calls manually .
  • Page 10 Batch transmission ..........3.11 Changing redial settings .
  • Page 11 Getting started This chapter describes how to set up your machine, operating tips and some important settings before you use your machine Packaging contents ........... 1.1 Parts of your machine .
  • Page 12: Getting Started

    Getting started Packaging contents Parts of your machine Note: Any terms used here that are unclear to you right now will be explained in detail in the coming pages. Control Panel — The keys you use to operate your machine. (See pages 1.3–1.4 for more details.) (Automatic Document Feeder) —...
  • Page 13: Specifications

    Extension paper tray — Holds up the printout after it emerges. Printed document exit — Where the printout emerges. Handset (optional ) — Used for voice communication. This handset is avail- able from your authorized Imagistics Sales Representative, and can be added when you purchase the ix3010.
  • Page 14: Control Panel Overview

    Getting started Control Panel Overview Soft key 3: — Pressing this key will turn the Combine feature on or COMBINE light — Glows when the machine is in the Copy mode. COPY off. — Pressing this key will change the paper size in the bypass tray. light —...
  • Page 15 Getting started Numeric keypad — Just like the numeric keys on a regular tone-dialing — DOCUMENT RESOLUTION phone. Use these to dial phone and fax numbers and to enter numbers when In Fax mode: Pressing this key will toggle among the three resolution modes you’re setting up the machine.
  • Page 16: Setting Up

    Getting started Setting up Pick an installation spot Unlocking the mirror carriage Where should you install your fax machine? The location should be: Your fax machine is shipped with mirror carriage locking plate for protecting your machine’s mirror carriage during shipping. •...
  • Page 17: Installing The Printing Supplies

    Note: The toner cartridge included with your machine is starter toner cartridge, which yields 6,000 printouts. Please purchase regular, full-yield toner car- Gently install the toner cartridge in tridge from your authorized Imagistics dealer. the printer, making sure the toner car- To install these supplies: tridge’s two pins fit in the slits inside...
  • Page 18: Attach The Extension Paper Tray

    Getting started Plug in and power up Gently clean the LED print head using the cleaning paper included in Plug one end of the telephone line cord into the jack on the machine’s LINE the toner cartridge carton box. rear side and the other end into a standard telephone wall jack. For best print quality, you should Plug the non-pronged end of the AC power cord into the AC power cord jack clean the LED head every time you...
  • Page 19: Turning Off The Transport Mode

    Getting started Turning off the transport mode Loading paper Important: After unlocking the mirror carriage (see page 1.5), you must turn the Acceptable paper size and cassette capacity transport mode off by following procedures. Paper source Paper type Paper size Capacity When the machine is in the transport mode, the shows:...
  • Page 20 Getting started Helpful Tip: The paper level indicator on the While pressing the release lever, front paper cassette lets you see slide the paper length guide to the how much paper is in the cassette position for the paper size you without your having to open the cas- want to use.
  • Page 21 Getting started Press until the recording paper size for the bypass tray you want appears. In this example, we’ve chosen Ltr. Bypass Tray :Ltr " /Enter Press ENTER Press to return the machine to standby mode. STOP Loading paper in bypass tray When you need to use a size of paper not currently loaded in your machine’s paper cassette(s), or when you want to use a special type of paper (such as transparency film), use the bypass tray.
  • Page 22: Operating Tips

    Getting started Operating tips Changing modes How to operate the machine To press: 0 (zero), 1, 2, 3, 4, 5, 6, 7, 8, 9, # or * You can use this machine not only as a Use: The numeric keypad. fax machine, but as a copier as well.
  • Page 23: Entering Characters

    Getting started Entering characters Using to enter characters CODE Also, you can use the key to enter special characters or symbols. CODE Some settings give you a chance to enter characters; for your TTI, remote fax’s name or others. To enter letters or other characters, use one-touch keys, numeric keypad When the machine prompts you to enter a name, press CODE keys.
  • Page 24: Searching The Functions Using The Cursor Key

    Getting started Searching the functions using the cursor key In this manual, we explain the operation with short-cut operations (for example, we will say, “press Program key, , 1, 0, 1. . .”), however you can search and enter almost all of functions using the Program key and Cursor key. Helpful Tip: When you want to search any function settings in your machine, you will need the function table (see next page) for your searching.
  • Page 25: Function Table

    Getting started Function table Level one function Level two function Level three function Summary of setting Default setting Page A. Autodial Entries 1.One-touch Dial 01.Enter One-Touch Select one-touch key and register the fax dial numbers and names, (Max. 55 locations.) also group numbers on one-touch dial keys.
  • Page 26 Getting started Level one function Level two function Level three function Summary of setting Default setting Page B. User Settings 2.Fax Settings 01.Scan Parameters You can set the following settings for send fax message. • Primary resolution mode Normal • Primary contrast mode Normal 02.Print Parameter You can set the following settings for receive fax message.
  • Page 27 Getting started Level one function Level two function Level three function Summary of setting Default setting Page B. User Settings 5.Scanner Settings* 01.Scan Parameter Enter the scanning parameters. — — 02.Scan Size Set the scanning size. — — 03.Auto Reset Set the time (minutes) resetting the scan parameters.
  • Page 28 Getting started Level one function Level two function Level three function Summary of setting Default setting Page E.Print 1.List Print 05.Commands List Print a list of the delayed commands. — 06.One-Touch List Print a list of the one-touch dial keys. —...
  • Page 29: Easystart (Initial Settings)

    Getting started EasyStart (Initial settings) EasyStart software is already installed on your Imagistics fax machine. It guides Entering initial settings you through the process of entering your machine’s settings. These settings you make here can always be changed later. Important: If you press...
  • Page 30 Getting started now asks if you want to set the calendar/clock to automatically now asks you to enter the type of dialing needed for the fax machine, recognize daylight saving time ( either tone or pulse: Daylight Saving :Off Phone Type :Tone "...
  • Page 31: Basic Operations

    Basic Operations This chapter describes the basic operation of the transmission, reception and copying Sending faxes ............2.1 Receiving faxes .
  • Page 32: Sending Faxes

    Basic operation Sending faxes Guidelines How to set the document You can send a fax message using the (Automatic Document Feeder) or When setting the documents in the (Automatic Document Feeder) (Flatbed Scanner) glass. Before you begin the fax sending, please read the following guidelines.
  • Page 33 Note: If you send a fax in superfine, certain fax models (especially older, non- Select resolution and contrast. Then press NEXT DOC Imagistics models) receive it only in fine mode. However, you can send a fax in grayscale mode to virtually any fax machine currently in use. Dialing pause...
  • Page 34: Memory Transmission

    Basic operation Memory transmission Quick memory transmission Your fax machine has a great memory! Take advantage of it, and you could: Using Quick Memory transmission can save you time over standard memory trans- missions. Save Time. By using your fax machine’s memory, you won’t have to wait for your machine while it completes the transmission.
  • Page 35: Sending A Fax Using The Adf

    Basic operation Sending a fax using the Now, everything is up to the machines — yours and the one you’re dialing. • If the fax has been set for Quick Memory transmit, your machine scans the first page of your document into memory, then dials the other fax. When it makes contact, your machine transmits the stored document from memory while at the same time scanning the remaining pages of your document into memory.
  • Page 36: Sending A Fax Using The

    Basic operation Sending a fax using the glass Enter the fax number. Also, enter any access codes necessary, just as you would for a regular phone call. (Example: Enter 9 to “dial out” from an office telephone system, or 1 for long-distance.) Press Start 919725552009_...
  • Page 37: Sending A Fax Using Monitor / Call Key Or A Handset

    Basic operation At the end of the operation, your fax machine beeps and displays: At the end of the operation, your fax machine beeps and displays: 919725552009 919725552009 Complete Complete Note: If the call fails and you used to dial, press Important: Whenever you transmit a document, what actually appears on MONITOR CALL...
  • Page 38: Reviewing Or Canceling Commands

    Basic operation Reviewing or canceling commands Your machine can remember the last 10 dial numbers. Press until the dial number you want to redial appears. Your fax machine can store many “jobs” in its memory. And it keeps track of each one by assigning it a command number, like “C01.”...
  • Page 39: Printing A Delayed Command List

    Basic operation Printing a delayed command list If you want to cancel the command shown, press . The shows: CANCEL Your machine can print a command list which tells you: C01:9-5552311 " " Check /Cancel • The command’s identification number •...
  • Page 40: View The Result Of Fax Transaction

    Basic operation View the result of fax transaction You can see 70 most recent fax transactions and result of each transactions with the following information. • Assigned number, starting each day at 001 • Remote location called (The destination name) •...
  • Page 41: Receiving Faxes

    Basic operation Receiving faxes Answering calls manually Reception modes In any reception mode, you can always answer calls manually if you have an Your fax machine has five different reception modes — Tel Ready, Fax Ready, optional handset installed. Just pick it up, as you would if using a normal phone. Fax/Tel Ready, Tel/Fax Ready and Ans/Fax Ready.
  • Page 42: How To Select The Fax Reception Mode

    Basic operation Tel/Fax Ready mode How to select the fax reception mode: The Tel/Fax Ready mode is a combination of the Tel Ready and Fax Ready modes. Press Program key, , and then press seven times. The shows your ENTER Use it if: •...
  • Page 43: Making Copies

    Basic operation Making copies Your machine’s copier features Place your original document in face up, or on the glass face down just as you would to send a fax. Your machine has the following copier features: Enter the document size by pressing the DOCUMENT SIZE •...
  • Page 44: Stacking Multiple Copies

    Basic operation Stacking multiple copies Press START Press to change to Copy mode. COPY Note: To stop the copying, press STOP Press to turn the sort setting off. SORT Enlarged or reduced copies Note: The default setting for sorting is On. To change the default setting, see page 4.7.
  • Page 45: Using The Bypass Tray

    Basic operation As needed, set the following: If your recording paper in the bypass tray is Letter, Legal or Half-letter, pro- ceed to step 6. Otherwise, skip to the step 7. • Select document type and adjust image contrast Note: When you use transparency film, skip to step 8 and select “OHP” in •...
  • Page 46: Memory Overflow Message

    Basic operation Memory overflow message Making copy settings If you’ve stored too much information in your machine’s memory, a “Memory When the machine is in the Copy mode, the shows: Overflow” message may appear on the Copy Ready Memory Overflow Number of copies Auto 100%...
  • Page 47 Basic operation Recording paper size Adjust image contrast As default, your machine selects the paper source automatically, however if you Setting the contrast allows you to compensate for any excessive light or darkness, of wish to select the paper source manually, press repeatedly until your the document pages you are copying.
  • Page 48: Special Copy Function

    Basic operation Special copy function Combine This feature allows you to copy from four one-sided origi- Negative/Positive (reversing black and white areas) nals to one sheet of paper. If using this feature, the black and white areas of the original are reversed. Note: When using the Combine mode, the magnification Note: You cannot combine this feature with Reduced or Enlarged copies.
  • Page 49: Copy Protection

    Basic operation Ultra Copy resolution Copy protection Ultra copy offers the highest copy quality available. However, this feature also With such a versatile copier built right into your fax machine, you might want to requires more memory than the normal copy resolution. If you try to copy many make sure it doesn’t become too tempting to unauthorized copying that could pages at a time, memory overflow may occur.
  • Page 50: Using Your Fax Machine As A Printer

    Using your fax machine as a printer Using your fax machine as a printer If the printer driver has been installed on your PC, ix3010 is also able to be used as a printer. To install the printer driver on your PC, see Printer driver/TWAIN driver Installing guide.
  • Page 51: Using Your Fax Machine As A Scanner

    Here is the procedure for scanning ; Start the application software that supports TWAIN scanning. If the TWAIN driver has been installed on your PC, ix3010 is also able to be used as a scanner. To install the software on your PC, see Printer driver/TWAIN driver Select “Imagistics TWAIN Driver”...
  • Page 52 Basic operation Scan Ready 200dpi 100% Set the document you want to scan. On your PC, click OK to start scanning. The following window will appear: Note: If you want to cancel the job during scanning or data transfer, click Cancel button.
  • Page 53: Using Your Fax Machine As A Phone

    Basic operation Using your fax machine as a phone Your fax machine can also be used as a phone, if you have an optional handset Important: Your machine’s monitor speaker is not a speaker phone. If a person installed. The following is a brief look at the machine’s telephone features. answers the call, pick up the handset to speak.
  • Page 54: Call Request

    Basic operation Call request You can send or receive a fax message and have a regular phone conversation on the Plug the other end of the handset cord into the jack on the handset. If con- same call. nected to a phone line, your fax machine is now “off-hook.” For more information on how to use this function, see page 3.27.
  • Page 55: Advanced Features

    Advanced Features This chapter describes convenient features of your machine. Autodialer ............3.1 Broadcasting .
  • Page 56: Autodialer

    Advanced features Autodialer Your fax machine’s autodialer stores your most frequently called phone and fax Special Dialing Characters numbers for instant recall so you don’t have to remember them. It’s something like Your fax machine allows you to enter special dialing characters when programming an electronic phone book.
  • Page 57: Using One-Touch Keys

    Advanced features Using one-touch keys If you do want to enter or change this Location , go on to step 7. If you do not want to enter or change this Location , skip to step 8. Your fax machine stores up to 55 one-touch numbers using the keys marked 01–55. Enter the Location by using the one-touch keys.
  • Page 58 Advanced features Erasing a one-touch number One-touch fax dialing To dial a fax call using a one-touch number: Press Program key, , 1, 0, 2, . The shows the one-touch number ENTER you have already entered: Place the the document in the , or on the glass.
  • Page 59: Using Speed-Dial Numbers

    To dial a phone call using a one-touch number, you must have an optional handset Use the numeric keypad to enter the desired speed-dial number’s three-digit attached to your machine. (Contact your authorized Imagistics dealer to order an identifier code. Here, we’ve entered 005 and the shows either: optional handset.)
  • Page 60 Advanced features now shows: Press ENTER will display the next empty speed-dial number. 005:Name ;Upper 005:Name ;Lower If you want to enter this speed-dial number, go back to step 4. West Coast Sales_ If you do not want to enter any more speed-dial numbers, press to finish.
  • Page 61 Advanced features Fax dialing via speed-dial • The shows the Location and the document’s width and resolution settings: To dial a fax call using a speed-dial number: Plano Office Normal Place the document in the , or on the glass. Note: If the speed-dial entry doesn’t have a Location , the number appears.
  • Page 62: Call Group Dialing

    Advanced features Call group dialing For example, the directory might show: If you frequently send the same fax message to more than one location, store the Location group number into the one-touch key or speed-dial number. (If necessary, see “Using [01] Carson Co a one-touch keys”...
  • Page 63: Easydial Directory Dialing

    Advanced features EasyDial directory dialing If an EasyDial call fails If an EasyDial call fails, what happens next depends upon the kind of call it was. EasyDial directory dialing makes your autodialer even more like an electronic phone book. EasyDial sorts and displays numbers alphabetically according to their If it was a fax call …...
  • Page 64: Broadcasting

    Advanced features Broadcasting The fastest way to fax one document to many recipients is to broadcast it. Delayed broadcasting In an ordinary broadcast, you send the fax as you normally would, except you just What if you want the broadcast to take place later? That’s the purpose of setting up add more fax numbers.
  • Page 65: Delayed Transmission

    Advanced features Delayed transmission Take advantage of lower evening and weekend long-distance rates with delayed When the date and time are entered, press to save the delayed trans- ENTER transmission. Your fax machine can store up to 99 delayed commands, each of which mission.
  • Page 66: Batch Transmission

    Advanced features Batch transmission Batch transmission allows you to store multiple documents in an electronic “basket” Your display can show only 20 characters at a time. To view characters beyond throughout the day and then fax that entire basket to one location. those 20, press to scroll to the left or to scroll to the right.
  • Page 67: Printing A List Of Batch Boxes

    Advanced features Press to save the batch box information. Press . The shows: ENTER ENTER Press Start To create or modify another batch box, repeat steps 2–11. File To finish, press stop. Important: Your machine gives each document in a batch box a file number, shown as 1 above.
  • Page 68: Erasing A Document Stored In A Batch Box

    Advanced features Erasing a document stored in a batch box Erasing an empty batch box To erase a document stored in a batch box on your fax machine: Batch boxes must be empty to be erased. If a box has documents stored in it, then you first have to erase those documents.
  • Page 69: Polling

    Advanced features Polling Polling allows someone to fax a document to you without having to make the call or When your machine polls for documents, it dials the number and, upon making con- pay for it. There are several kinds of polling: tact with the other machine, begins receiving the document as if the other machine had placed the call.
  • Page 70 Advanced features Limiting polling access to your fax machine When you set the passcode, a calling fax which doesn’t “present” the proper pass- code cannot poll from your fax. Important: The passcode you use for polling operation is not the same as the pro- tection passcode (see page 3.52).
  • Page 71: Special Features

    Advanced features Special features Your fax machine has numerous special features to make your communication eas- Setting the Soft Key ier. We’ll cover them here. Press Program key, , 1, 0, 3, . The shows: ENTER Select Soft Key No. Soft Keys 1:Energy Saving Soft Keys are shortcut keys.
  • Page 72: Macro Keys

    Advanced features Macro keys Document storage: • Regular polling documents (page 3.14) If you perform the same operation repeatedly, you can automate the operation using • F-Code polling documents (page 3.32) a macro. A macro is a series of the several steps that you group together as a single command to accomplish the operation automatically.
  • Page 73 Advanced features Copying with the Macro key Press the keys exactly as you operate the job you want to program into the Macro key. To copy using a Macro key: Note: You can program up to 60 steps. When it comes over 60 steps, your fax Insert the document.
  • Page 74 Advanced features Erasing a Macro key Press until the mode you want appears. The possible settings are: Press twice, . The shows: MACRO PROGRAM ENTER Macro Speed :Norm " /Enter Select Macro Key M1:Activity journal Macro Speed :Slow " /Enter Press the Macro key ( 1 or 2) you want to erase.
  • Page 75: Remote Copy

    Advanced features Remote Copy Note: When the Remote copy feature is set to “On”, the assigned one-touch or speed-dial number will be not able to be edited. Please change this This feature tells your fax machine to transfer the same documents you have sent function to “Off”...
  • Page 76 Advanced features Example 2: When you set the start transferring time for 7:00 and set the end Press to save the setting. ENTER transferring time for 19:00 everyday, enter as following display. # of Redials Enter Time 1 (000-127) 002 times 07:00-- * 19:00 Use the numeric keypad to enter the number of redials you want.
  • Page 77: Fax & Copy

    Advanced features Fax & Copy changes copy mode and asks the number of copies you want to make. With the Fax & Copy feature turned on, your machine asks if you want to make a Fax & Copy copy of a document each time it transmits that document from memory. Auto 100% Note: The Fax &...
  • Page 78: Setting The Reports: Tcr S

    Advanced features Your fax machine will print the activity journal automatically after 100 transac- Setting the reports: tions. To toggle this automatic printing on or off: Your fax machine can print a transmit confirmation report ( ) after sending every Press Program key, , 1, 0, 1, .
  • Page 79: Separate Each Received Documents(Separator Page )

    Advanced features Separate each received document (Separator Page) Press to save the settings. ENTER Your machine has a simple sorting feature. It can separate each received document To return to standby mode, press STOP by inserting the separator page on the top of the received document. For example, if you use the colored paper for the separator page, it is easy to see the individual received document.
  • Page 80: Cover Page

    Advanced features Cover page Entering the cover page message Press Program key, , 2, 0, 2, Your fax machine can store a cover page to send at the beginning of each outgoing ENTER fax. This page includes the current date and time, your Location and your fax Use the one-touch keypad to enter a message for the cover page.
  • Page 81: Oneline + Distinctive Ring Detection

    If you still have a problem after trying all of the patterns, please call 0.5 on, 0.5 off, 1.0 on, 0.5 off, 0.5 on, 3.0 off the Imagistics Customer Support Center. 0.4 on, 0.6 off, 0.4 on, 4.6 off Important: With your machine set for using , it won’t respond to any ring pat-...
  • Page 82: Call Request

    Advanced features Call request Responding to a call request If someone requests a call from you during a fax communication, you’ll hear a long You can send or receive a fax message and have a regular phone conversation on the ring after the receiving machine has received each page.
  • Page 83: The Power Of Multitasking

    Advanced features The power of Multitasking F-Code Boxes Your fax machine’s multitasking feature sharply reduces the time you might spend F-Code: an introduction waiting for the machine to finish its work. Your machine’s multitasking allows you to do four operations at once. , the United Nations agency that standardizes international telecommuni- For example, even if the machine is (1) printing a copy, (2) transmitting from mem- cations, has created a fax industry standard for using sub-addressing and...
  • Page 84 Select F-Code Box Select F-Code Box 03:No Number Stored 03:Imagistics Note: No other F-Code box in this machine can have the same sub-address as the one you enter here. If want to select a different F-Code box than the one that appears on the Press to save the sub-address.
  • Page 85 Advanced features Rx Protect — Reception protection tells this box if it’s okay to receive Next, the machine asks for your F-Code box’s password. This is the password documents from remote locations. Callers can then poll these documents. -compatible F-Code fax transactions. The shows: Rx Protect :Off...
  • Page 86 F-Code-compatible fax sends to this F-Code box or (2) you enter before documents manually. (You may want to contact your authorized you can make any changes to this F-Code box. Imagistics dealer regarding optional memory expansion.) Press to save the settings. Skip to step 24.
  • Page 87 Advanced features Using a bulletin box Use the numeric keypad to enter the four-digit . code for this F-Code box. Important: After completing this step, you must know this code to print Storing a document documents sent to this F-Code box. Be sure to write it down. Your fax machine can store up to 30 documents in each bulletin box.
  • Page 88 Select F-Code Box 01:Trumbull Office Use the numeric keypad to enter the two-digit number (01-50) of the F-Code bulletin box that stores the document you want to print. We’ve entered 03: Select F-Code Box 03:Imagistics Press . The shows: ENTER...
  • Page 89 Advanced features Erasing a document stored in a bulletin box Press . The shows: ENTER To erase a stored document: 03:F-Code Document Check Enter/Stop Press Program key, , 2, 0, 2, shows: ENTER Note: If you want to quit without erasing any document in the bulletin box, Select F-Code Box press .
  • Page 90 F-Code box you want to erase. Here, we’ve entered 0, 3 and see: 03:F-Code Document Select F-Code Box Enter I.D. Code:2345 03:Imagistics Press ENTER If you want to erase a different F-Code box than the one that appears on the •...
  • Page 91 Advanced features Press If you want to toggle between real time transmission and memory transmis- ENTER If you’ve entered an incorrect . code, your fax machine rejects the attempt sion, press MEMORY TRANSMIT and returns to standby mode. Press three times and then press ADVANCED FUNCTIONS ENTER If you’ve entered the correct...
  • Page 92 Advanced features Press Press . The shows: START ADVANCED FUNCTIONS ENTER Delayed If in step 10 you chose an immediate transmission, your fax machine begins dialing. Enter Time: 15/17:05 If you chose a delayed command, the machine shows “Reserved” on the , indicat- ing that it has stored the command in memory and will complete it later.
  • Page 93: Programmable One-Touch Keys

    Advanced features Programmable one-touch keys • List of stored batch documents (page 3.12) • Macros list (page 3.19) Using the power of programmable one-touch keys Document storage: In order to complete some operations on your machine, you may have to follow sev- •...
  • Page 94 Advanced features Option 2: Perform the command at a certain time each day you press the Press . The asks which operation you want to program into the pro- ENTER key. (For example, “Do this at 5:05 today.”) grammable one-touch: To select this option, use the numeric keypad to enter 0, 0 and then the time the fax should perform the command: Type :Communication...
  • Page 95 Advanced features Programming a broadcast / group Press . The asks you for the type of confirmation report you want to ENTER set for this programmable one-touch number. Programming a broadcast is very similar to programming a delayed transmission. But instead of sending to just one phone number, you set up multiple numbers for Report :--- the transmission.
  • Page 96 Advanced features Option 2: Perform the command at a certain time each day you press the Press until “Communication” appears. key. (For example, “Do this at 5:05 today.”) To select this option, use the numeric keypad to enter 0, 0 and Type :Communication "...
  • Page 97: Programming Regular Polling

    Advanced features Programming regular polling Press . The asks if you want to send a cover page for this program- ENTER mable one-touch number. To program a regular polling operation into a programmable one-touch key: Cover Page :--- Press Program key, , 3, 0, 1, .
  • Page 98 Advanced features Programming an F-Code transmission Press . The now shows either: ENTER For this operation to work, two things must be true: P2:Fax#/Advan.Func. P2:Fax#/Advan.Func. • You must know how the remote fax is using each F-Code box to which you’re 9-5558743_ transmitting —...
  • Page 99 Advanced features Note: If changing a previously stored command, skip to step 7. If you want the transmission to begin immediately every time you press the Press until “Communication” appears. key, press and skip to step 15. ENTER If you want to delay the transmission, press ADVANCED FUNCTIONS ENTER Type :Communication...
  • Page 100 Advanced features Programming F-Code polling Press . The asks you to select a contrast mode for each programma- ENTER ble one-touch number. For this operation to work, two things must be true: • The document which you’re polling must exist in the remote fax’s F-Code box ( Contrast :------- standard sub-addressing/password box).
  • Page 101 Advanced features Note: If changing a previously stored command, skip to step 7. If you want the transmission to begin immediately every time you press the Press until “Communication” appears. key, press and skip to step15. ENTER If you want to delay the transmission, press ADVANCED FUNCTIONS ENTER Type :Communication...
  • Page 102: Programming A Batch Transmission

    Advanced features Programming a batch transmission Press until “Communication” appears. For this operation to work, two things must be true: Type :Communication • The batch box you’re using must exist on your fax machine. " /Enter • You must know the batch box’s identifier number (1–5). Press five times and then press .
  • Page 103: Programming Printouts

    Advanced features Programming printouts Press . The asks if you want to turn the Fax & Copy feature on or ENTER off for this programmable one-touch number. To program a programmable one-touch key to print a list: Fax & Copy :--- Press Program key, , 3, 0, 1,...
  • Page 104 Advanced features Programming a document storage operation Press . The asks which list you want to program into the program- ENTER mable one-touch: If you want to program a programmable one-touch key to store an F-Code polling document, two things must be true: P2:Machine Settings •...
  • Page 105 F-Code box in which you want to store the document. Here, we’ve entered 0, 3: Press until the mode you want appears. Select F-Code Box 03:Imagistics Press . The asks if you want the Fax & Copy feature on or off each ENTER time you use this programmable one-touch number.
  • Page 106 Advanced features Fax dialing with programmable one-touch Erasing a programmable one-touch key To dial a fax call using a programmable one-touch number: Press Program key, , 3, 0, 2, . The shows the first programmable ENTER one-touch number that has been programmed: Set your document in the or on the glass.
  • Page 107: Security Features

    Advanced features Security features Your machine has a number of security features to keep your private fax documents Security reception private, avoid unwanted outside communication and even protect against unautho- Security reception tells your machine to keep all received faxes in memory (but not rized use of your machine.
  • Page 108 Advanced features Printing from security reception / Turning off security reception If you want security reception to begin now (and at this same time every day), skip to step 8. When security reception is on, an incoming fax goes directly into your machine’s Otherwise, go on to step 7.
  • Page 109: Masking The Pin

    Advanced features Masking the Press until the mode you want appears. In this example, we’ve chosen “Mode1.” To prevent unauthorized long-distance calls, some office telephone systems require you to enter a personal identification number ( ) whenever you dial long distance. PIN Mode :Mode1 "...
  • Page 110 Advanced features Important: While in Mode 1, any autodialer numbers you use must include If you’ve specified Mode 2 — the machine guides you . This also applies to autodialer numbers used with batch Enter the phone number as usual. transmission (see page 3.11) or programmable one-touch keys (see pages 3.38–3.51).
  • Page 111: Setting Block Junk Fax

    Advanced features Setting Block Junk Fax Press to save the setting. ENTER Note: If you press without entering the , the fax machine beeps, indi- Your fax machine’s Block Junk Fax feature lets you bar the gates against unautho- ENTER cates “No Number”...
  • Page 112 Advanced features Clearing a number from the blocked numbers list Depending on if you have already entered at least one number into the blocked numbers list, the shows one of the following: To clear a number from the list: Press Program key, , 2, 1, 0, Enter Fax Number Select BlockJunk No.
  • Page 113: Using Department Codes

    Advanced features Using department codes Clearing a department code Press Program key, , 3, 0, 2, . The shows: You can keep track of how your machine is used through its department code feature. ENTER When the department code setting is activated, the machine reminds each user to Select Department No enter the department code before sending or polling a document.
  • Page 114 Advanced features Turning department code protection on and off Press START Important: This feature will work only if you’ve activated the passcode protection Enter Dept. Code (see page 3.52). Press Program key, , 3, 0, 1, . The shows: ENTER Use the numeric keypad to enter the appropriate four-digit department code.
  • Page 115 Changing the default settings This chapter describes how to change the settings of your machine. Settings for transmission ..........4.1 Settings for reception .
  • Page 116: Settings For Transmission

    Changing the default settings Settings for transmission Scan settings By following the steps above, you’ve set your defaults for scanning. Before sending documents, you can “override” these default scan settings for that transmission. Default setting: Primary resolution: Normal, Primary contrast: Normal To override the default resolution and contrast settings before sending a document: Two different settings tell your machine how to scan documents.
  • Page 117: Memory Transmission

    Changing the default settings Memory transmission TTI transmission Default setting: On Default setting: On Every fax page you send arrives at the receiving machine with a single line of text Note: When the machine’s memory is full, it can transmit only through the docu- at the very top of the page.
  • Page 118: Settings For Reception

    Changing the default settings Settings for reception Print settings Half-page reception Half-page reception can conserve paper if some of the faxes you receive are half- You can set three parameters for printing received fax messages: page, “memo-sized” messages. When activated, this feature tells the machine to •...
  • Page 119: Setting The Number Of Rings

    Changing the default settings Image Rotation Press until the setting you want appears. In this example, we’ve cho- sen On. Default setting: Off Half Page Recpt.:On When this feature is activated, incoming fax messages will be rotated automatically " /Enter to fit on the paper.
  • Page 120: Settings For Dialing

    Changing the default settings Settings for dialing Changing the dialing pause length Changing redial settings Default setting: 2 seconds Default setting: Number of redial: 2 times, Redial interval: 1 minute It’s up to you how many times the fax redials a number and how long it waits The pause is set by the factory to last two seconds, but you can set it to last as long between redials (that length of time between calls is the redial interval).
  • Page 121: Settings For Copying

    Changing the default settings Settings for copying Copy scan settings By following the steps above, you’ve set your defaults for scanning. Before copying documents, you can “override” these default scan settings for that copying. Default setting: Primary document type: Text, Primary contrast: Normal To override the default document type and contrast settings before copying a docu- Two different settings tell your machine how to scan documents.
  • Page 122: Changing The Copy Auto Reset Time

    Changing the default settings Changing the copy auto reset time Setting sort copy Default setting: 3 minutes Default setting: On The machine returns to its initial condition automatically after a certain period of You can set the sort setting to off for default setting by following procedure. time.
  • Page 123: Setting Combine

    Changing the default settings Setting combine Default setting: Off If you frequently use the combine feature, you can set it to on for default setting by following procedure. Press Program key, , 3, 0, 8, ENTER Combine :Off " /Enter Press until the setting you want appears.
  • Page 124: Settings For Operation

    Changing the default settings Settings for operation Setting the silent mode Press until the mode you want appears. Default setting: Off If you want to turn off the alarm, select “On” and the machine will be quiet. Otherwise, the machine will beep. Silent mode allows you to mute the ringer, the alarm and the key tones.
  • Page 125: Setting Sleep Mode (Energy Saving Mode)

    Changing the default settings Setting Sleep mode (Energy saving mode) Setting the paper source Default setting: On Default setting: 1st cassette: Fax/Copy, Bypass Tray: Fax/Copy Your machine is initially set to be in the Sleep mode automatically when 5 minutes You can choose one of following for each paper source: has passed after you pressed any key last.
  • Page 126: Printing Your Settings

    Changing the default settings Printing your settings Press until the mode you want appears. In this example, we’ve chosen On. After you’ve programmed settings into your machine, print a settings list. We recommend this, particularly if you’re sharing the machine with other users, who 2-Bin Tray "...
  • Page 127 Just in case … Tips on caring for your machine What to do if problems occur Glossary Clearing paper jams ..........5.1 Print quality problems .
  • Page 128: Clearing Paper Jams

    Just in case … Clearing paper jams If an original document jams To remove the document: If an original document jams in the while scanning the document into the Open the scanner cover. memory for faxing or copying, the will show: Document Jam ContStor Enter/Cancl If you do wish to continue the operation, press...
  • Page 129: If A Printout Jams Inside Your Machine

    Just in case … If a printout jams inside your machine Remove the jammed paper. To clear a printout jammed inside your machine: Important: The fuser unit becomes very hot. Important: Be careful not to put your hand between the top cover and the Do not touch the fuser machine.
  • Page 130: Print Quality Problems

    If your machine’s printouts develop quality problems, try to find the example below that matches your printout problem. When you find one which is like yours, try the suggested solutions. If they don’t work, contact your authorized Imagistics dealer. Printouts are too dark...
  • Page 131 • The toner cartridge or drum cartridge may be defective. ically. If other solutions fail, please contact your authorized Remove the cartridges and check them for damage. ABCDE Imagistics dealer. If the problem persists, replace either or both of the car- ABCDE tridges as indicated.
  • Page 132: Troubleshooting

    Just in case … Troubleshooting Occasionally, your fax machine encounters some trouble transmitting or receiving What you see on the What it means/What to do documents. When it does, it alerts you with an alarm. You can identify the problem Change to Fax Mode You tried to to store the document for polling (or with...
  • Page 133 Just in case … What you see on the What it means/What to do What you see on the What it means/What to do Document Full You tried to enter an document into an F-Code Hang Up Phone The optional handset is off-hook. box, but the machine has reached its capacity Hang it up, making sure the upper part of the (30 documents).
  • Page 134 (or phone) try again. number programmed. Either choose another number or dial a phone number directly from the Please Call Service The printer unit of your fax machine has become numeric keypad. inoperable. Call your authorized Imagistics.
  • Page 135 REPLACE DRUM SOON Your drum will need to be replaced soon. Please contact the Imagistics Supply Line to pur- Too Many Characters You attempted to enter too many numbers or chase a new drum cartridge if you don’t already other characters in the current operation.
  • Page 136: Errors

    Just in case … What you see on the What it means/What to do Errors Too Many Steps You tried to enter too many steps for a macro. When sending faxes, your machine occasionally runs into communications errors. You can enter up to 60 steps into a macro key. These can be caused by anything from lightning to telephone line interference.
  • Page 137 Just in case … Reception errors .2.3 Bad phone line conditions made fax communication impossible. Conditions can change rapidly, so try the call again later. .1.1 The calling fax machine didn’t respond to your fax machine. This can hap- .3.1 The page counter in your fax machine detected a document feeder error dur- pen if someone dials a wrong number or if the remote machine restricts ing transmission.
  • Page 138 Just in case … “Check Message” printouts When there’s a problem with a fax call and your machine detects an error, it pro- duces an error printout headed by the words “Check Message.” This printout lists the following information about the transmission: •...
  • Page 139: Caring For Your Fax Machine

    Just in case … Caring for your fax machine With proper installation and a little maintenance, your fax machine should give you Corrective cleaning dependable service for years to come. Here are some simple cleaning procedures for keeping your fax machine operating Although it requires little day-to-day care, you can take these simple precautions to smoothly.
  • Page 140: If You Have Unsatisfactory Printout Quality

    Just in case … If you have unsatisfactory printout quality Open the inner cover fully. Important: You must hold the cover open. It won’t stay open by itself. Your machine automatically cleans its charger and transport roller, two items which are very important to printout quality.
  • Page 141: Common Questions

    Just in case … Common questions General questions Sending faxes Q: Where do I add ink or toner to make my fax machine’s printouts darker? Q: Sometimes, I try to send a fax while using either the optional handset or the feature.
  • Page 142: Reports

    Just in case … Q: Can I transmit a document that’s extra long? Q: The specifications (page .1) list an average per-page transmission time, but when I transmit a page it can take much longer. Why? A: Yes, if the receiving fax machine is equipped to handle long documents. Many machines have a special setting which allows them to receive documents that A: We base this specification on transmission of an industry-standard test docu- exceed the normal length.
  • Page 143: Receiving Faxes

    Just in case … Receiving faxes Polling Q: My fax never answers. What’s wrong? Q: What’s the purpose of polling? A: Check to make sure your fax machine is properly connected to a working A: Polling lets you automatically “pull” a document which is set in another fax power outlet and phone jack (see page 1.7).
  • Page 144: Glossary

    Group 3 compatibility, the modern stan- dard for worldwide communication. Bit — The smallest unit of information in a computer. Some Imagistics fax machines, which are actually computers “dedicated” to telecommunications, allow users to change bits of infor- Confidential transmission — See SecureMail.
  • Page 145 — Dual in-line package switch; a two-position on/off switch. Many Imagistics transmission. Imagistics Group 3 fax machines offer the fastest transmissions allowed by the fax machines include switches to control optional settings or features.
  • Page 146 On-hook dialing — Dialing numbers by using the keypad on the fax unit without lifting a recently dialed fax or phone number. Automatic redialing follows an unsuccessful dialing handset. On most Imagistics fax models, the user can do this either silently or by using the attempt and can be done manually or automatically.
  • Page 147 1-972-555-3465, the user can enter that number and a name, such as Dallas Branch Office. (Many Imagistics models with this feature allow entry of both upper-case and lower-case letters, for greater ease of reading.) Subaddressing —...
  • Page 148 Just in case … This page intentionally blank. 5.21...
  • Page 149 Appendix and index...
  • Page 150 Appendix and index Specifications General Error correction mode: Memory capacity: 8MB (650 pages* approx.) Type: Desktop plain paper facsimile Upgrade Option: Compatibility: ITU-T Group 3 and Super Group 3 plus 8MB (additional 680 pages* approx.) Phone system: Public Switched Telephone Network (PSTN) or plus 24MB (additional 2040 pages* approx.) equivalent Memory backup time:...
  • Page 151 Grayscale: 256-level Starter toner cartridge life: Approx. 6,000 pages****** Printout * Using the ITU-T Test Document 1 to an Imagistics fax machine with normal resolu- Printer resolution: 600 dpi tion. First copy time: Approx. 10 seconds (using Letter-sized paper in 1st ** Based on transmission of ITU-T Test Document 1 to an Imagistics fax machine.
  • Page 152: Regulatory Information

    Ringer Equivalence Numbers of all the devices does not exceed five. installation instructions for details. If this equipment ix3010 causes harm to the telephone network, the telephone company will notify you in advance that Canadian ICES-003 temporary discontinuance of service may be required.
  • Page 153 Appendix and index Index Print margin ............4.6 Setting combine .
  • Page 154 Appendix and index Copy Count key ............. . 1.3 Reception modes .
  • Page 155 Appendix and index Paper size setting ............1.9 Pause character, entering .
  • Page 156 Appendix and index Sorting copies ............. . 2.13 Special features .
  • Page 157 Appendix and index This page intentionally blank.
  • Page 158 6429778 D88-90300-60...

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