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Test button
To test the validity of the remote scan destination (FTP or SMB), use the "Test" button.
1.
The test automatically executes the following 5 steps:
•
Check the remote folder syntax.
•
Check the validity of the hostname.
•
Check the possibility of connecting to the remote host.
•
Check if the remote destination exists.
•
Check the possibility of writing to the remote destination.
When all of these 5 steps are completed successfully, the following message is displayed:
"The remote destination is valid."
If one of these steps fails, an error message and error code are generated.
#
Error code
2
3
Possible Causes
•
For SMB destination: check that remote folder <remotefolder>
syntax conforms to \\hostname\share\[\folder\...] or \\<IP_ad-
dress>\share[\folder\...]
•
For FTP destination: check that remote folder <remotefolder>
syntax conforms to hostname/folder[/subfolder/...] or <IP_ad-
dress>/folder/[/folder/...]
•
Check whether the hostname is OK.
•
Make sure the printer is connected to your network.
•
Check the network settings of the printer in Express Web Tools
:
- Primary DNS suffix
- Preferred DNS server
- NetBios over TCP/IP is set to "Enabled"
- Subnet mask
- Default gateway.
•
Check with the System administrator whether the DNS server
can resolve the hostname to an IPv4 address.
•
Check that the printer's security level is set to normal.
•
For SMB destination: if IPV6 protocol is enabled on the printer:
- replace hostname with its IPv4 address (if IPV6 must be en-
abled)
- or Disable IPv6 on the printer (if IPV6 can be disabled)
•
If none of previous checks solve the problem: enter the remote
host IPv4 address instead of the hostname
Chapter 3 - Define your workflow with Océ Express WebTools
Configure a remote scan destination
91
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