23. Problem Solving
Cannot connect to the
Printer with the Command
WorkStation
23-46
Message
Description and action
Check these settings quickly by
printing a Configuration page.
At the client workstation, ensure that
the appropriate network protocols are
loaded, and that the Windows directory
contains a configured Efinl.ini file.
If there is a problem connecting to the
Printer, an error message is displayed.
The problem can occur when:
the Printer is first switched on
the Printer reboots
you have changed settings affecting
the server address and have not
reconfigured the connection to the
server
Check for the following conditions and
perform the solutions in the order
given:
A remote workstation running the
Fiery utilities or Fiery WebTools may
be interfering by obtaining status
information. If possible, close the
remote application, and try to
connect again.
Restart the Command WorkStation
application and try again to connect.
Check the configuration of the
connection and modify it if
necessary, or, delete the Efinl.ini file
from the \WINDOWS directory and
start over with the process of
configuring the connection.
Reboot the Printer.
Network Problem Solving
Xerox Phaser 790