Xerox Phaser 7750 Reference Manual
Xerox Phaser 7750 Reference Manual

Xerox Phaser 7750 Reference Manual

Color laser printer
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7750
P h a s e r
®
C o l o r L a s e r P r i n t e r

Reference Guide

Guide de référence
Guida di riferimento
Referenzhandbuch
Guía de referencia
Guia de referência
Naslaggids
Referensguiden

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Summary of Contents for Xerox Phaser 7750

  • Page 1: Reference Guide

    7750 P h a s e r ® C o l o r L a s e r P r i n t e r Reference Guide Guide de référence Guida di riferimento Referenzhandbuch Guía de referencia Guia de referência Naslaggids Referensguiden...
  • Page 2 Copyright © 2004, Xerox Corporation. All Rights Reserved. Unpublished rights reserved under the copyright laws of the United States. Contents of this publication may not be reproduced in any form without permission of Xerox Corporation. Copyright protection claimed includes all forms of matters of copyrightable materials and information now allowed by statutory or judicial law or hereinafter granted, including without limitation, material generated from the software programs which are displayed on the screen such as styles, templates, icons, screen displays, looks, etc.
  • Page 3: Table Of Contents

    Internal Components ..........1-4 Printer Options, Upgrades, and Accessories ....... . 1-5 Resources .
  • Page 4 Factors Affecting Printer Performance ........2-29...
  • Page 5 Using Printer Management Features........
  • Page 6 Jam at Finisher Door H ..........4-18 Phaser® 7750 Color Laser Printer...
  • Page 7 Moving the Printer Within the Office ........
  • Page 8: Features

    "Sample Pages" on page 1-9 ■ "Managing Your Printer" on page 1-12 ■ "Printer Settings" on page 1-14 ■ "Fonts" on page 1-23 ■ "Registering Your Printer" on page 1-27 Copyright © 2004 Xerox Corporation. All Rights Reserved. Phaser® 7750 Color Laser Printer...
  • Page 9: Printer Tour

    "Printer Options, Upgrades, and Accessories" on page 1-5 ■ "Resources" on page 1-6 Printer Features The Phaser 7750 Color Laser Printer embodies many features to meet your print needs. ■ Great performance and superior print quality ■ 35 pages per minute (ppm) for both color and monochrome prints ■...
  • Page 10: Available Configurations

    Available Configurations The Phaser 7750 Color Laser Printer is available in four configurations. Features Maximum Print Speed Standard Memory (MB) PostScript and PCL Fonts Secure, Proof, and Saved Print Jobs Automatic 2-Sided Printing Photo Mode Maximum Resolutions (dpi) 1500-Sheet Lower Tray Deck...
  • Page 11: Front View

    Rear View Internal Components Phaser® 7750 Color Laser Printer Top Output Tray Front Door Tray 1 (MPT) (Left side of printer) 2500-Sheet High-Capacity Feeder (1500-Sheet Lower Tray Deck not shown) Power Switch Finisher Top Door H release Finisher Output Tray...
  • Page 12: Printer Options, Upgrades, And Accessories

    Printer Options, Upgrades, and Accessories Printer options, upgrades, and an accessory are available for the Phaser 7750 Color Laser Printer. Options ■ 128 MB RAM memory card ■ 256 MB RAM memory card ■ 512 MB RAM memory card ■...
  • Page 13: Resources

    Resources You can obtain information regarding your printer and its capabilities from the following sources: Information Setup Guide Quick Reference Guide Warranty Supplies Guide Reference Guide Printer Management Tools infoSMART Knowledge Base PhaserSMART Technical Support Information Pages Phaser® 7750 Color Laser Printer...
  • Page 14: Front Panel Description

    ■ "Sample Pages" on page 1-9 Front Panel Description The front panel: ■ Displays the printer’s operating status (for example, Printing, Ready to Print, printer errors and warnings). ■ Prompts you to load paper, replace supplies, and clear jams. ■...
  • Page 15: Error And Warning Messages

    The bottom section displays the front panel menus. Error and Warning Messages When there is a problem with the printer, the front panel displays (1) an error or warning message. Press the i button (2) for more information about the error or warning message and ways to solve the problem.
  • Page 16: Print Icon

    Map, then press the OK button to print. Select Information Pages Your printer comes with a set of information pages that helps you solve printing problems and obtain the best results from your printer. Access these pages from the printer’s front panel. To print information pages: At the printer’s front panel, select Information, then press the OK button.
  • Page 17: Printer Drivers

    Xerox makes driver installation easy with its Walk-Up Technology. For more information about printer drivers, see the video at www.xerox.com/office/drivers. Available Printer Drivers Xerox provides drivers for a variety of page description languages and operating systems. The following drivers are available: Driver...
  • Page 18: Printer Driver Features

    Printer Driver Features The following table displays the Xerox driver features that are available with specific operating systems. Windows Feature 98, Me 2-Sided Printing N-Up Booklet Cover Pages Separation Pages Negative Images Mirror Images Scaling Watermarks Image Smoothing Job Completion Notification...
  • Page 19: Managing Your Printer

    The information in this section applies only to network printers. Printer’s IP Address You need your printer’s IP address to change printer settings through CentreWare IS. Follow these steps to identify your printer’s IP address: At the printer’s front panel, select Information, then press the OK button.
  • Page 20: Phasersmart

    PhaserSMART Technical Support examines the information, diagnoses the problem, and proposes a solution. If the problem is not resolved with the solution, PhaserSMART Technical Support assists you in opening a Service Request with Xerox Customer Support. Launching PhaserSMART from CentreWare IS To access PhaserSMART Technical Support through CentreWare IS: Launch your web browser.
  • Page 21: Printer Settings

    "Adjusting Printer Language" on page 1-22 Accessing the Startup Page The printer produces a “Startup Page” each time the printer is turned on or reset. The factory default is “Off”. You can turn on automatic printing of the “Startup Page” or print it from the information Pages menu.
  • Page 22: Accessing Power Saver

    OK button on the front panel. If you find that the printer is going into Power Saver mode too often and you do not want to wait while the printer warms up, increase the length of time before the printer goes into Power Saver mode.
  • Page 23: Preventing Access To Front Panel Settings

    Note Although the front panel selections only allow you to turn Intelligent Ready Mode on or off, CentreWare IS allows you to specify particular printer Warmup Modes and settings. Preventing Access to Front Panel Settings To prevent access to front panel settings, you can lock the front panel settings from CentreWare IS.
  • Page 24: Accessing Load Paper Timeout

    Accessing Load Paper Timeout When your print job is formatted for a type or size of paper that is not loaded in the printer, the printer’s front panel displays a message requesting you to load the appropriate paper. The Load Paper Timeout controls the amount of time the printer waits before printing on another type or size of paper.
  • Page 25: Selecting Tray Settings

    Tray 1 (MPT) and Tray 2, a 500-sheet adjustable tray, are standard with the Phaser 7750 printers. Additional paper feeders can be purchased: ■...
  • Page 26 Press the OK button to save the changes. Using CentreWare IS To specify the tray sequence: Launch your web browser. Enter your printer’s IP address in the browser’s Address field (http://xxx.xxx.xxx.xxx). Select Properties. Select the General folder on the left sidebar. Select Printer Defaults.
  • Page 27: Selecting Output Options

    ■ Finisher Output Tray (for Phaser 7750DN, 7750GX, and 7750DXF configurations only): Sends prints to the Finisher Output Tray on the right side of the printer. This tray is only available when the printer has the optional Finisher. To select the output tray you want to use: At the printer’s front panel, select...
  • Page 28: Adjusting Front Panel Brightness

    To select the job offset option: At the printer’s front panel, select Select Paper Handling Setup, then press the OK button. Select Offset, then press the OK button. Select either or Off, then press the OK button. Adjusting Front Panel Brightness To adjust the brightness of the front panel’s background lighting:...
  • Page 29: Adjusting Front Panel Sound Level

    For example, the front panel may prompt you to verify that the paper loaded in a paper tray is correct. To change the sound level emitted by the front panel: At the printer’s front panel, select Front Panel Setup, then press the OK button.
  • Page 30: Fonts

    Install the printer’s screen fonts for your computer from the ATM folder. Resident Printer Fonts Printer-resident PostScript and PCL fonts are always available for printing. Japanese fonts are provided for applicable countries per special licensing requirements. Screen versions are available for countries using these fonts.
  • Page 31: Printing A List Of Resident Fonts

    Right-click the 7750 printer, then select Properties. Select the Troubleshooting tab. Click the drop-down arrow in the Printer Information field to view the list of options. Select PostScript Font List or PCL Font List from the drop-down list. Click Print.
  • Page 32: Downloading Fonts

    Before printing, verify that the fonts specified in your document are installed in the printer or are set up to download correctly. If your document has a font not currently in your printer, or downloaded with your print job, a different font will be used.
  • Page 33 Use the Apple Printer Utility to download fonts to the printer. Note If you do not have the Apple Printer Utility on your computer, install it from Printer Installer and Utilities CD-ROM. Double-click the Apple Printer Utility icon (in the PhaserTools folder on your computer’s hard disk) to launch the utility.
  • Page 34: Registering Your Printer

    Registering Your Printer Registering your printer is quick and easy. You can register your printer using one of the following methods: ■ Registration card that came with your printer ■ Online form at www.xerox.com/office/7750support ■ Web link from the Printer Installer and Utilities CD-ROM Registering your printer gives you access to Color Connection, a great source for the latest printing hints and tips, and new ideas to promote your business.
  • Page 35: Printing

    "Envelopes" on page 2-51 ■ "Labels" on page 2-53 ■ "Specialty Paper" on page 2-55 ■ "Custom Size Paper" on page 2-69 ■ "Advanced Options" on page 2-74 Copyright © 2004 Xerox Corporation. All Rights Reserved. Phaser® 7750 Color Laser Printer...
  • Page 36: Changing Paper

    For best results, use only Xerox Phaser Color Printing Media specified for this printer. They are guaranteed to produce excellent results on your Phaser 7750 Printer – the Phaser 7750 and Phaser media are Made for Each Other. See “Basic Printing” later in this section for instructions on how to load paper in the trays.
  • Page 37 Note Do not load paper above the fill line inside the tray. When prompted by the printer’s front panel, select one of the following options to confirm or change the paper type and size: Tray 1 (MPT) and Tray 2 ■...
  • Page 38 Heavy Plain Paper Thin Card Stock Letterhead Exit For online support information, go to www.xerox.com/office/infoSMART. Phaser® 7750 Color Laser Printer P h a s e r 7 7 5 0 Confirm Tray 2 Paper OK: Letter (8.5 x 11.0 in.) Plain...
  • Page 39: Supported Papers

    Follow the guidelines in these tables to ensure the best print quality and avoid printer jams. For best results, use only Xerox Phaser Color Printing Media specified for your printer; they are guaranteed to produce excellent results with your Phaser 7750 Color Laser Printer.
  • Page 40 Follow the guidelines in these tables to ensure the best print quality and avoid printer jams. For best results, use only Xerox Phaser Color Printing Media specified for your printer; they are guaranteed to produce excellent results with your Phaser 7750 Color Laser Printer.
  • Page 41 † Papers marked with a dagger (†) can be used for automatic 2-sided printing. Automatic 2- sided printing is supported only from Trays 2–5 on 65–105 g/m †† SRA3 is available only on Phaser 7750DN, 7750GX, and 7750DXF printer configurations. Phaser® 7750 Color Laser Printer Tray ●...
  • Page 42 To order Phaser Color Printing Media, contact your local reseller or go to office/7750supplies Phaser Color Printing Media Phaser 7750 Phaser Media Printer Paper Type Plain Paper Phaser Premium Color Printing Paper, 500 Sheets 90 g/m (24 lb. Bond) Phaser Newsprint Proofing Paper, 250...
  • Page 43: Paper Storage Guidelines

    Avoid having food or drinks in the area where paper is stored or handled. ■ Do not open sealed packages of paper until you are ready to load them into the printer. Leave paper in the original packaging, and leave the packages in the shipping carton. For most commercial cut-size grades, the ream wrapper contains an inner lining that protects the paper from moisture loss or gain.
  • Page 44: Paper That May Damage Your Printer

    Paper that May Damage Your Printer Your printer is designed to be used with a variety of paper types. For more information about supported papers, go to Reference/Printing/Supported Papers ROM. Other media types can cause poor print quality, increased paper jams, or damage to your printer.
  • Page 45: Basic Printing

    Adjust the tray guides. If prompted by the front panel, confirm the paper type and/or size and change it as required. Select File/Print to adjust the printing options in the printer driver. For more information go to Reference/Printing/Adjusting Printing Options ROM.
  • Page 46 12” (displayed in a gray field): Use this setting for paper widths of 11.75 in. - 12 in. (298 mm - 305 mm) ■ All other sizes (indicated by a black arrow) Phaser® 7750 Color Laser Printer 7750-041 7750-167 2-12...
  • Page 47 Place the side to be printed facedown. ■ Place pre-punched paper with the holes entering the printer last. ■ Place the letterhead (or top of the page) toward the front of the printer. Phaser® 7750 Color Laser Printer 7750-087 7750-149...
  • Page 48 Select the paper type, then press the OK button. Select the paper size, then press the OK button to save your selection. In the printer driver, select either the paper type or Tray 1 (MPT) as the paper source. Phaser® 7750 Color Laser Printer...
  • Page 49 Basic Printing Tray 1 (MPT) Paper Path The following graphic displays the printer’s paper path: 7750-121 Phaser® 7750 Color Laser Printer 2-15...
  • Page 50: Loading Paper In Trays 2-5

    Pull out the tray. If loading paper having a different width or length, adjust the width and length guides. Phaser® 7750 Color Laser Printer Reference/Printing/Supported P h a s e r 7 7 5 0 7750-035...
  • Page 51 Insert paper or transparencies into the tray either long-edge feed or short-edge feed. Long-Edge Feed ■ Place Letter, A4, and B5 JIS paper long-edge feed into the tray. ■ Place the side to be printed faceup. Phaser® 7750 Color Laser Printer 7750-087 7750-044 7750-151 2-17 Basic Printing...
  • Page 52 Place pre-punched paper with the holes toward the front of the tray. ■ Place letterhead (or top of the page) toward the left side of the tray. Note Do not load paper above the fill line inside the tray. Phaser® 7750 Color Laser Printer 7750-119 7750-091 2-18 Basic Printing...
  • Page 53 Push the tray completely into the printer. Selecting Front Panel Settings for Tray 2 At the printer’s front panel, do one of the following: ■ Press the OK button if both the paper type and size selected are correct. Go to Step 4.
  • Page 54 ■ Select the correct paper type, then press the OK button. In the printer driver, select either the paper type or Tray 3, 4, or 5. Note For more information about printing options and other selections, click the Help button on the printer driver tab to view the online help.
  • Page 55 Place the side to be printed facedown. ■ Place pre-punched paper with the holes toward the front of the tray. ■ Place letterhead (or the top of the page) toward the right side of the tray. Phaser® 7750 Color Laser Printer 7750-141 7750-142 2-21 Basic Printing...
  • Page 56 Push the tray completely into the printer. Selecting Front Panel Settings Tray 2 At the printer’s front panel, do one of the following: ■ Press the OK button if both the paper type and size selected are correct. Go to Step 4.
  • Page 57 ■ Select the correct paper type, then press the OK button. In the printer driver, select either the paper type or Tray 3, 4, or 5. Note For more information about printing options and other selections, click the Help button on the printer driver tab to view the online help.
  • Page 58: Using The Stapler

    Printing continues with pages being delivered to the Finisher Output Tray without being stapled. ■ If you select stapling in the printer driver, the output is always sent to the Finisher Output Tray even if you select the Top Output Tray for paper destination. Stapling Options Several stapling options are available: ■...
  • Page 59 Orientation Front Portrait Landscape Rear Portrait Landscape Dual * Portrait Landscape * Paper size must be Letter, A4, B4 JIS, B5 JIS, A3, or Tabloid. Phaser® 7750 Color Laser Printer Paper Feed Direction Long-Edge Feed Short-Edge Feed 2-25 Basic Printing...
  • Page 60 Adding Staples Open Finisher Door J. Pull the staple cartridge to the front of the finisher. Remove the staple cartridge by lifting the gold handle. Phaser® 7750 Color Laser Printer 7750-067 7750-068 7750-069 2-26 Basic Printing...
  • Page 61 Remove the empty cartridge from the staple cartridge. Slide a new set of staples into the cartridge and pull the tab to release the packaging. Phaser® 7750 Color Laser Printer 7750-070 7750-112...
  • Page 62 Push down the top of the staple cartridge until it clicks into place. Replace the staple cartridge in the printer. Close Finisher Door J. Phaser® 7750 Color Laser Printer 7750-072a 7750-073 7750-074 2-28 Basic Printing...
  • Page 63: Factors Affecting Printer Performance

    Many factors affect a print job. They include the print speed (stated in number of pages per minute), the media used, download time, and printer processing time. The computer download time and printer processing time are affected by several factors including: ■...
  • Page 64: Adjusting Printing Options

    With the desired document or graphic open in your application, access the Print dialog box. Select the Phaser 7750 printer for use and click its Properties button to open the printer driver. Make selections from the driver tabs. See the following table for specific printing options.
  • Page 65 TekColor tab Troubleshooting tab Windows NT Page Setup tab Paper/Quality tab Output Options tab TekColor tab Troubleshooting tab Phaser® 7750 Color Laser Printer Adjusting Printing Options Printing Options Orientation ■ Print on Both Sides (Duplex) ■ Pages Per Sheet ■...
  • Page 66 In Macintosh OS X, click Save Preset on the Print menu screen to save the current printer settings. You can create multiple presets and save each with its own distinctive name and printer settings. To print jobs using specific printer settings, click the applicable saved preset in the Presets list.
  • Page 67: Selecting Print-Quality Modes

    High-quality mode for fine lines and sharp text. Recommended for detailed prints. Photo Highest-quality mode for very smooth color shades. Recommended for printing photographs or when using graphics arts applications and press matches. Phaser® 7750 Color Laser Printer Adjusting Printing Options 2-33...
  • Page 68: Printing In Black & White

    Printing in Black & White Select the black & white option in the printer driver to print pages in black and white only. To select black & white in a supported driver: ■ Windows 98, Windows Me PostScript driver: In the Print dialog box, select Print Properties, select TekColor, then select Black &...
  • Page 69: Using Color

    The printer can overlay two colors to produce a third color. For example, magenta and yellow produce red. Cyan and magenta produce blue. To produce less saturated colors the printer “mixes”...
  • Page 70: Image Processing

    To compensate for these differences, the colors are converted by your printer using image processing. Image processing is the process of translating your computer file into printer toner. Your printer uses TekColor Correction to translate color from your computer to your printer.
  • Page 71: Color Calibration

    Color calibration procedures adjust the printer for optimal color output. Color settings may need adjustment upon initial printer setup or when toners and imaging units are replaced. There are two procedures: Balance Colors and Lighten/Darken Colors. If a finer adjustment of the primary colors (cyan, magenta, and yellow) is needed, start with the Balance Colors procedure.
  • Page 72: Paper Calibration

    Follow the instructions for adjusting toner transfer settings at the printer’s front panel. Color Sampler Pages Sampler pages for CMYK and RGB color can be printed at the printer’s front panel. Before printing the sampler pages, set the front panel settings to match the printer driver’s settings.
  • Page 73: 2-Sided Printing

    ■ "Manual 2-Sided Printing" on page 2-42 Automatic 2-Sided Printing Your printer must be a Phaser 7750DN, 7750GX, or 7750DXF to perform automatic 2-sided printing. Automatic 2-sided printing is available from Trays 2-5. Note Automatic 2-sided printing is not available from Tray 1 (MPT).
  • Page 74: Binding Preferences

    The following graphic displays the printer’s paper path for 2-sided printing. Binding Preferences Use the printer driver to select Portrait or Landscape orientation for the images on the page. When you print 2-sided jobs, select the binding preference which determines how the pages turn.
  • Page 75 In the printer driver: ■ Select the orientation. ■ Select 2-sided printing as described in the table below. Click OK to accept the printer driver settings, then click OK to print. Phaser® 7750 Color Laser Printer 2-Sided Printing 7750-141 7750-142...
  • Page 76: Manual 2-Sided Printing

    Manual 2-Sided Printing Guidelines If the printer does not have automatic 2-sided printing capability, or you want to print on a paper type that cannot be automatically printed on two sides, print manually on both sides of the paper by following the procedures in this section.
  • Page 77 ■ Place pre-punched paper with the holes entering the printer last. ■ Place the top of the page (or the letterhead) toward the front of the printer. Short-Edge Feed ■ Place Legal, Tabloid, Tabloid Extra, A3, A5, US Folio, B4 JIS, and SRA3 short-edge feed in Tray 1 (MPT).
  • Page 78 Adjust the paper guides to the size of the paper. In the printer driver, select Tray 1 (MPT). Send the job to the printer so that the odd-numbered pages (side 1) are printed. Printing Side 2 Insert the printed paper into Tray 1 (MPT).
  • Page 79 Adjust the paper guides to the size of the paper. In the printer driver, select Tray 1 (MPT) as the paper source. Send the job to the printer so that the even-numbered pages (side 2) are printed. Manual 2-Sided Printing Using Trays 2-5 Printing Side 1 Insert paper into the tray.
  • Page 80 Adjust the paper guides to the size of the paper. In the printer driver, select the tray containing the paper. Send the job to the printer so that the odd-numbered pages (side 1) are printed. Printing Side 2 Insert paper into the tray.
  • Page 81 Adjust the paper guides to the size of the paper. In the printer driver, select the tray containing the paper. Send the job to the printer so that the even-numbered pages (side 2) are printed. Phaser® 7750 Color Laser Printer...
  • Page 82: Transparencies

    Film, which has been specifically developed for use with this type of printer fuser. ■ Place no more than 150 transparencies at one time in the tray. To order supplies, contact your local reseller or visit the Xerox web site at office/7750supplies. Caution Damage caused by using unsupported paper, transparencies, and other specialty media is not covered by the Xerox warranty, service agreement, or Total Satisfaction Guarantee.
  • Page 83: Printing Transparencies From Tray 1 (Mpt)

    Select Phaser 45-Series Transparency, Select the paper size, then press the OK button to save your selection. In the printer driver, select either the paper type or Tray 1 (MPT) as the paper source. Phaser® 7750 Color Laser Printer 7750-097...
  • Page 84: Printing Transparencies From Tray 2

    The paper size displayed or ■ Custom: Requires you to select custom width and custom height values. In the printer driver, select either the paper type or Tray 2 as the paper source. Phaser® 7750 Color Laser Printer 7750-097 7750-158 Phaser 45-Series Transparency then press the OK button.
  • Page 85: Envelopes

    Select the feed method with the image centered. ■ Clear Clockwise Rotation. ■ Load a maximum of 10 envelopes at a time. This printer is not designed to handle high-capacity production envelope printing. ■ Avoid printing over the area where the envelope seams meet.
  • Page 86: Printing Envelopes

    Caution Never use envelopes with windows or metal clasps; they can damage the printer. Damage caused by using non-Xerox envelopes is not covered under the Xerox warranty, service agreement, or Total Satisfaction Guarantee. The Total Satisfaction Guarantee is available in the United States and Canada. Coverage may vary outside these areas, please contact your local representative for details.
  • Page 87: Labels

    Labels can be printed only from Tray 1 (MPT). The maximum number of sheets that can be loaded in Tray 1 (MPT) is 30. To order supplies, contact your local reseller or visit the Xerox web site at office/7750supplies. Guidelines ■...
  • Page 88 Select Labels, then press the OK button. Select the paper size, then press the OK button to save your selection. In the printer driver, select either the paper type or Tray 1 (MPT) as the paper source. Phaser® 7750 Color Laser Printer Labels and the correct paper size are selected.
  • Page 89: Specialty Paper

    "Printing Weatherproof Paper" on page 2-65 Printing Glossy Coated Paper Glossy coated paper can be printed from any tray. To order Phaser Glossy Coated Paper or other supplies, contact your local reseller or visit the Xerox web site at supplies. Guidelines ■...
  • Page 90 Fan the glossy coated paper to release sheets that may be stuck together. Insert glossy coated paper into Tray 1 (MPT). Long-Edge Feed ■ Place Letter and A4 paper long-edge feed into Tray 1 (MPT). ■ Place the side the be printed facedown. Phaser® 7750 Color Laser Printer 7750-162 2-56 Specialty Paper...
  • Page 91 Stock, then press the OK button. Select the paper size, then press the OK button to save your selection. In the printer driver, select either the paper type or Tray 1 (MPT) as the paper source. Phaser® 7750 Color Laser Printer...
  • Page 92 The paper size displayed or Custom: Requires you to select custom width and custom height values. ■ In the printer driver, select either the paper type or Tray 2 as the paper source. Phaser® 7750 Color Laser Printer 7750-044 Thin Card Stock and the correct paper size are selected.
  • Page 93 Thin Card Stock Thin Card Stock, then press the OK button. ■ Select In the printer driver, select either the paper type or Tray 3, 4, or 5 as the paper source. Phaser® 7750 Color Laser Printer Specialty Paper 7750-044 is selected.
  • Page 94: Printing Digital Photo Paper

    Xerox web site at www.xerox.com/office/supplies. Guidelines ■ Do not open sealed packages of paper until you are ready to load them into the printer. Leave paper in the original wrapper, and leave the packages in the shipping carton until ready to use.
  • Page 95 Letter (8.5 x 11.0 in.), Custom, or Select button to save your selection. In the printer driver, select the paper type or Tray 1 (MPT) as the paper source. Phaser® 7750 Color Laser Printer 7750-162 Phaser Photo Paper and the correct paper size are...
  • Page 96: Printing Postcards And Trifold Brochures

    Phaser Postcards and Phaser Trifold Brochures can be printed only from Tray 1 (MPT). They can be printed on two sides. To order Phaser Premium Postcards, Phaser Trifold Brochures, and other supplies, contact your local reseller or visit the Xerox web site at office/7750supplies.
  • Page 97 ■ Postcards: Place the top of the page to enter the printer first. ■ Trifold brochures: Place the top of the page toward the front of the printer. Note Do not load paper above the fill line inside the tray.
  • Page 98 Select the correct paper size, then press the OK button to save your selection. In the printer driver, select the paper type or Tray 1 (MPT) as the paper source. Adjust the paper guides to the size of the paper.
  • Page 99: Printing Weatherproof Paper

    Remove the Phaser Weatherproof Paper from the packaging and allow it to acclimate to the room temperature and humidity prior to printing. ■ Do not leave the paper in the printer when you are finished printing. This may cause the paper to curl and jam the printer. ■...
  • Page 100 Paper, then press the OK button. Select Select the correct paper size, then press the OK button to save your selection. In the printer driver, select the paper type or Tray 1 (MPT) as the paper source. Phaser® 7750 Color Laser Printer 7750-162...
  • Page 101 The paper size displayed or Custom: Requires you to select custom width and custom height values. ■ In the printer driver, select either the paper type or Tray 2 as the paper source. Phaser® 7750 Color Laser Printer 7750-044 Heavy Plain Paper...
  • Page 102 Select Select the correct paper size, then press the OK button to save your selection. In the printer driver, select either the paper type or Tray 3, 4, or 5 as the paper source. Phaser® 7750 Color Laser Printer Specialty Paper 7750-044 is selected.
  • Page 103: Custom Size Paper

    To print custom size print jobs, and paper tray must be selected in the printer driver. Copyright © 2004 Xerox Corporation. All Rights Reserved. Phaser® 7750 Color Laser Printer must be selected at the front panel and the paper size...
  • Page 104 Insert custom size paper in Tray 1 (MPT) or Tray 2. Tray 1 (MPT) Long-Edge Feed Tray 2 7750-173 Long-Edge Feed Adjust the paper guides to the size of the paper. Phaser® 7750 Color Laser Printer 7750-171 Short-Edge Feed Short-Edge Feed 2-70 Custom Size Paper 7750-172...
  • Page 105 Adjust the paper guides according to the paper size and orientation (long-edge feed or short-edge feed). Labels inside the paper tray provide additional information for loading paper according to size and orientation. Phaser® 7750 Color Laser Printer Custom Size Paper 7750-167...
  • Page 106 Push Tray 2 completely into the printer. Selecting Custom Size Options at the Front Panel At the printer’s front panel, do one of the following: ■ Press the OK button if both the paper type and size selected are correct. Go to Step 7.
  • Page 107 Select Exit, then press the OK button. Select the printer driver settings. Selecting Printer Driver Settings In printer Properties, select the Paper/Quality tab. Select Force printing from a specific tray. Select either Tray 1 (MPT) or Tray 2 as the paper source.
  • Page 108: Advanced Options

    ■ Mac OS X (version 10.1 and higher) driver: In the Print dialog box, select the Printer Features drop-down list, then select the Advanced Options tab. Select Separation Pages. Copyright © 2004 Xerox Corporation. All Rights Reserved.
  • Page 109: Printing Multiple Pages To A Single Sheet (N-Up)

    In the Print dialog box, click General, select Layout from the drop-down list, then select the number of pages per sheet. ■ Mac OS X (version 10.1 and higher) driver: In the Print dialog box, select the Layout drop-down list, then select a layout. Phaser® 7750 Color Laser Printer Advanced Options 2-75...
  • Page 110: Printing Booklets

    More Layout Options box. You can also specify the creep and gutter in this box. ■ Windows 2000, Windows XP, Windows Server 2003 PostScript driver: On the Layout tab, select Booklet from the Pages per Sheet drop-down list. Phaser® 7750 Color Laser Printer Advanced Options 2-76 7300-58...
  • Page 111: Printing Negative And Mirror Images

    Printing Negative and Mirror Images You can print pages as a negative image (reverses the light and dark areas in your printed image) or mirror image (flips images horizontally on pages when printed). Negative Image Mirror Image Phaser® 7750 Color Laser Printer 2-77...
  • Page 112 Mac OS 9 driver: From the File menu, select Page Setup, choose PostScript Options from the drop-down list, then select Invert Image (to print a negative image) or Flip Horizontal (to print a mirror image). Phaser® 7750 Color Laser Printer Advanced Options 2-78...
  • Page 113: Scaling

    On the Advanced tab, select Graphic, then select the desired percentage for Scaling. ■ Mac OS 9, Mac OS X (version 10.1 and higher) driver: From the File menu, select Page Setup, then specify the percentage in the box for Scale. Phaser® 7750 Color Laser Printer Advanced Options 100% 200%...
  • Page 114: Printing Watermarks

    Windows 2000, Windows XP, Windows Server 2003 PostScript driver: From the Layout tab, click the Advanced button. In the box under Document Options and Printer Features, select Watermarks, then select Modify for the desired watermark. Phaser® 7750 Color Laser Printer...
  • Page 115: Image Smoothing

    Printer Features, select On for Image Smoothing. ■ Windows NT driver: On the Advanced tab under Printer Features, select On for Image Smoothing. ■ Mac OS 9 driver: In the Print dialog box, click General, select Advanced Options from the drop-down list, then select On for Image Smoothing.
  • Page 116: Printing Cover Pages

    Printing Cover Pages A cover page is the first or last page of a document. The printer enables you to choose a different paper source for the cover page than for the body of a document. For instance, use your company letterhead for the first page of a document, or use card stock for the first and last pages of a report.
  • Page 117: Printing Or Deleting Secure, Proof, And Saved Print Jobs

    In the Printer Features dialog box, select Last Page Paper Source. Printing or Deleting Secure, Proof, and Saved Print Jobs These jobs are stored on the hard drive and remain in the printer even when it is turned off. Choose one of the following special job types: ■...
  • Page 118 (up to 20 alpha characters) in the Document Name field. Enter a four-digit number, ranging from 0000 through 9999, in the Job Password field. Printing or Deleting Secure Print Jobs To print a secure print job, specify the four-digit password at the printer's front panel: Select Walk-Up Printing, then press the OK button.
  • Page 119: Supplies And Recycling

    To order supplies, contact your local reseller or visit the Xerox web site at office/7750supplies. Caution If you attempt to use a non-Xerox toner cartridge, it may not fit properly in the printer. If the cartridge does not fit properly, the printer will not function. Consumables Consumables for the 7750 printer are Cyan, Yellow, Magenta, and Black toner cartridges.
  • Page 120: Recycling

    Customer Usage Patterns The Phaser 7750 Color Laser Printer has supply life indicators for consumables and routine maintenance items. The following customer usage patterns may significantly reduce the life of the consumables or routine maintenance items: ■ Using higher than five percent coverage ■...
  • Page 121: Connections And Networks

    "Windows NT 4.x" on page 3-22 ■ "Windows 98 and Windows Me" on page 3-27 ■ "Macintosh" on page 3-32 ■ "Novell NetWare" on page 3-38 ■ "UNIX (Linux)" on page 3-43 Copyright © 2004 Xerox Corporation. All Rights Reserved. Phaser® 7750 Color Laser Printer...
  • Page 122: Connections And Ip Address

    Use an Ethernet connection with two twisted-pair (Category 5/RJ-45) cables and an Ethernet hub. Connect the computer to the hub with one cable, then connect the printer to the hub with the second cable. Connect to any port on the hub except the uplink port. TCP/IP and EtherTalk are the most common protocols used with Ethernet cables.
  • Page 123 Automatically Setting the Printer’s IP Address Use the Phaser installer on the Printer Installer and Utilities CD-ROM to detect and/or assign an IP address to your printer. For further instructions, insert the Printer Installer and Utilities CD-ROM into your computer’s CD-ROM, launch the installer, then follow the prompts for installation.
  • Page 124 USB Connection The USB connection requires a standard USB cable. This cable is not included with your printer and must be purchased separately. Verify that you are using the correct USB cable for your connection. Windows 98 or Later and Windows 2000 or Later Connect the USB cable to the PC and follow the Add New Hardware Wizard to create the USB port.
  • Page 125 Select the printer in the printers window. Verify that your printer is set to Auto Select. Click the Add button. The printer is displayed as an available printer in the Print Center. For more information, go www.xerox.com/office/infoSMART Phaser® 7750 Color Laser Printer Connections and IP Address to view Document # 49355.
  • Page 126: Connection Setup

    Double-click the installer on the Printer Installer and Utilities CD-ROM to install the printer driver. Open the Chooser, then click the LaserWriter driver. From the right column of the Chooser, select the printer, then click Create to create the desktop printer. For more information go to www.xerox.com/office/infoSMART...
  • Page 127 # 50080, and # 49814. Dynamic Methods of Setting the Printer’s IP Address An Internet Protocol (IP) address is required to identify your printer on a network. Set the printer’s IP address by any of the following methods: ■...
  • Page 128 To use an IP host name for the printer, the system administrator must configure one or more DNS servers and a local DNS domain name space database. To set up the printer for DNS, supply a maximum of two DNS name server IP addresses. There are two ways to set up the printer: ■...
  • Page 129 ■ DDNS - Set to ON. ■ Release Host Name - Set to NO. ■ DDNS/WINS Name - Use the default name provided by Xerox or enter another name. ■ Primary WINS Server (optional) ■ Secondary WINS Server (optional) Click Save Changes when you are finished entering the settings.
  • Page 130: Printer Management Software

    CentreWare Internet Service (IS) CentreWare IS is a printer administration and support tool using web technology. With CentreWare IS software, you can access printer status and manage your printer over a TCP/IP network using a web browser. CentreWare IS enables you to: ■...
  • Page 131 For installing or managing multiple printers on a Windows NT 4.x (Service Pack 6 or higher), Windows 2000, or Windows XP network with the TCP/IP protocol enabled, use the Xerox CentreWare MC snap-in to Microsoft Management Console. For more information go to www.xerox.com/office...
  • Page 132: Using Printer Management Features

    The printer stores information about print jobs in a log file. The log file is stored either in the printer’s memory or on an optional hard disk if one is installed in the printer. If the log file is stored in the printer’s memory, it is lost when the printer is reset. It is recommended that a hard disk be used for job accounting.
  • Page 133 ■ Service ■ Printer messages reporting errors, alerts, and warnings can be individually assigned to any of these users. You can customize the message text and the subject line in the Status Notification messages. Status Notification is supplied by the printer’s Simple Mail Transport Protocol (SMTP) client.
  • Page 134 Click Send Usage Profile Report. Xerox Usage Analysis Tool The Xerox Usage Analysis Tool is a Windows client/server application that allows system administrators to automatically track Xerox printer usage and obtain job accounting records. The tool supports large networks with many users and printers.
  • Page 135: Windows 2000, Windows Xp, And Windows Server 2003

    Verify that the printer is plugged in, turned on, and connected to an active network. Verify that the printer is receiving network traffic by monitoring the LED’s on the back of the printer or on the CentreDirect External Print Server. When the printer is connected to a functioning network and receiving traffic, its link LED is green, and its amber traffic LED is flashing rapidly.
  • Page 136: Other Methods Of Installation

    Windows XP, or Windows Server 2003 network with the TCP/IP protocol enabled. ■ The Xerox CentreWare MC snap-in to Microsoft Management Console for installing or managing multiple printers on a Windows 2000, Windows XP, or Windows Server 2003 network with TCP/IP protocol enabled. See the CentreWare MC User Guide at www.xerox.com/office.
  • Page 137 Xerox TCP/IP Port Monitor The Windows installer installs the Xerox TCP/IP Port Monitor for those installations using the PCL5c driver. The Xerox TCP/IP Port Monitor is used to add or remove TCP/IP ports. Phaser® 7750 Color Laser Printer Windows 2000, Windows XP, and Windows Server 2003...
  • Page 138 Select the Ports tab, then click the Add Port button. Select Other. From the list of available printer-port monitors, select the Xerox TCP/IP Port, then click Configuring the TCP/IP Printer Port The Xerox TCP/IP Printer Port Wizard guides you step-by-step through the following procedures: ■...
  • Page 139: Windows 2000, Windows Xp, Windows Server 2003 Troubleshooting (Tcp/Ip)

    Microsoft IPP Port Follow these steps to obtain the printer’s URL and create an Internet Printing Protocol (IPP) printer. Obtaining the Printer’s URL (Network Path) Launch your web browser. Enter your printer's IP address in the browser’s Address field (http://xxx.xxx.xxx.xxx).
  • Page 140 Printing the Configuration Page You can print the “Configuration Page” to help you solve printing problems and obtain the best results from your printer. Access this page from the printer’s front panel. To print the “Configuration Page”: At the printer’s front panel, select Configuration Page, then press the OK button to print.
  • Page 141 Printing a Test Page Click the General tab. Click Print Test Page. If the printer does not print, do one of the following: ■ Select PhaserSMART Technical Support on the Troubleshooting tab of your Windows printer driver to access PhaserSMART Technical Support.
  • Page 142: Windows Nt 4.X

    Verify that the printer is plugged in, turned on, and connected to an active network. Verify that the printer is receiving network traffic by monitoring the LED’s on the back of the printer or on the CentreDirect External Print Server. When the printer is connected to a functioning network and receiving traffic, its link LED is green, and its amber traffic LED is flashing rapidly.
  • Page 143 A web browser using CentreWare IS if your printer is connected to a Windows NT network with TCP/IP protocol enabled. ■ The Xerox CentreWare MC snap-in to Microsoft Management Console for installing or managing multiple printers on a Windows NT network with TCP/IP protocol enabled. See the CentreWare MC User Guide at www.xerox.com/office.
  • Page 144 Xerox TCP/IP Port Monitor The Windows installer installs the Xerox TCP/IP Port Monitor for those installations using the PCL5c driver. The Xerox TCP/IP Port Monitor is used to add or remove TCP/IP ports. Adding the TCP/IP Printer Port Open Printer Properties for the printer you would like to attach to the new TCP/IP port.
  • Page 145: Windows Nt 4.X Troubleshooting (Tcp/Ip)

    Click Next.To locate Xerox printers on your local area network, select Auto Printer Discovery, then click Refresh. The Xerox TCP/IP Port Monitor searches the network for Xerox printers and displays them in a list. Select the desired printer from the list, then click OK.
  • Page 146 Port button to view the IP address. If necessary, re-select the TCP/IP number used for your printer. Printing a Test Page Click the General tab. Click Print Test Page. If the printer still does not print, do one of the following: ■ Access PhaserSMART Technical Support on the Troubleshooting tab of your printer driver.
  • Page 147: Windows 98 And Windows Me

    Verify that the printer is plugged in, turned on, and connected to an active network. Verify that the printer is receiving network traffic by monitoring the LED’s on the back of the printer or on the CentreDirect External Print Server. When the printer is connected to a functioning network and receiving traffic, its link LED is green, and its amber traffic LED is flashing rapidly.
  • Page 148: Quick Cd-Rom Install Steps

    Right-click the printer to be attached to the new TCP/IP port, then click Properties. Click the Details tab, then click the Add Port button. Select Other. From the list of available printer-port monitors, select the Xerox TCP/IP Port, then click Phaser® 7750 Color Laser Printer Windows 98 and Windows Me...
  • Page 149 Click Next. Note To locate Xerox printers on your local area network, select Auto Printer Discovery, then click Refresh. The Xerox TCP/IP Port Monitor searches the network for Xerox printers and displays them in a list. Select your desired printer from the list, then click OK.
  • Page 150: Windows 98 And Windows Me Troubleshooting

    Changing a PhaserPort IP Address If the printer’s IP address is changed, you must change the IP address for the printer’s corresponding port: Click Start, click Settings, then click Printers. Right-click the printer to be changed to a new PhaserPort IP address, then click Properties.
  • Page 151 Select the Details tab. Verify the following: The printer driver name in the Print Using the Following Driver list. If necessary, re- select or install a new printer driver. The Port name in the Print to the Following Port list. If necessary, re-select the correct name.
  • Page 152: Macintosh

    Proper cabling to connect the printer to the network. Quick CD-ROM Install Steps Insert the Printer Installer and Utilities CD-ROM into the computer’s CD-ROM drive. Double-click the installer on the Printer Installer and Utilities CD-ROM to install the printer driver. Enabling and Using EtherTalk for Mac OS 9.x If you use EtherTalk, Macintosh computers do not require IP addresses.
  • Page 153 ■ DHCP Note If you select to set up the printer manually, specify the IP address in the dialog box. You must also enter information for the Subnet Mask, Router Address, and Name Server Address, if needed Close the dialog box.
  • Page 154 Creating an AppSocket Printer with LaserWriter 8.6 Xerox provides Macintosh AppSocket printing with PhaserPort for Mac OS on the printer’s Printer Installer and Utilities CD-ROM. PhaserPort for Mac OS provides a bi-directional, high-speed communications channel using the new plug-in communication architecture of Apple LaserWriter version 8.6.
  • Page 155 Enter PS (use upper-case) in the Queue field, then click OK. Select the appropriate PPD from the list in the Printer Model drop-down list. If your printer’s PPD is not listed, install it from the Printer Installer and Utilities CD-ROM.
  • Page 156: Macintosh Troubleshooting (Mac Os 9.X, Mac Os X, Versions 10.1 And 10.2)

    Verify the cable connection from the network to the printer. Follow these steps: From the printer’s front panel, verify that EtherTalk is enabled. If it is not, enable it in the front panel, then reset the printer. Print the “Configuration Page” and verify that EtherTalk is enabled.
  • Page 157 For AppleTalk, follow the steps below. For TCP/IP proceed to Step 5. From the printer’s front panel, verify that EtherTalk is enabled. If it is not, enable it in the front panel, then reset the printer.
  • Page 158: Novell Netware

    "Novell NetWare Troubleshooting" on page 3-39 Configuration Software for NetWare Networks CentreWare DP configures the printer and the network when using NetWare 4.x, 5.x, and 6.x. CentreWare DP is a Novell Directory Service (NDS)/Bindery tool used only for Novell Distributed/Enterprise Print Services (NDPS).
  • Page 159: Netware 4.X, Netware 5.X, And Netware 6.X Print Server Setup

    To access Xerox printers in this environment, Xerox Gateway software must be installed on a system. The latest version of the Xerox Gateway Software is available on the Xerox web site at www.xerox.com/office. Instructions are available on the web site for installing a printer using NDPS.
  • Page 160 Verify that the printer is plugged in, turned on, and connected to an active network. Verify that the printer is receiving network traffic by monitoring the LEDs on the back of the printer. When the printer is connected to a functioning network and receiving traffic, its link LED is green, and its amber traffic LED is flashing rapidly.
  • Page 161 Novell NetWare Hardware Step-By-Step Note the LED activity on the printer. The green link LED is ON whenever it is connected to an active network. The amber traffic LED is flickering when data is being received.
  • Page 162 Verify that the printer is enabled and the connector and frame type are correct. If changes are made, reset the printer from the front panel. Re-print a test page. If the test print does not print, go to www.xerox.com/office/support. Phaser® 7750 Color Laser Printer...
  • Page 163: Unix (Linux)

    "Quick Install Steps" on page 3-43 ■ "Additional Resources" on page 3-44 Your printer supports connection to a variety of UNIX platforms through the parallel and network interface. The workstations currently supported by CentreWare for UNIX/Linux to a network-connected printer are: ■...
  • Page 164: Additional Resources

    Xerox infoSMART Knowledge Base at infoSMART. ■ Access the Xerox web site for the latest CentreWare for UNIX drivers at office/support. Select Download Software Drivers & Utilities. Select your printer, your platform (UNIX), and the printer driver files you want.
  • Page 165: Troubleshooting

    "Moving and Repacking the Printer" on page 4-37 ■ "Additional Resources" on page 4-39 Note For network troubleshooting, go to Documentation CD-ROM. Copyright © 2004 Xerox Corporation. All Rights Reserved. Phaser® 7750 Color Laser Printer Reference/Connections & Networks on the User...
  • Page 166: Automatic Diagnostic Tools

    The front panel information button, i button, on your printer provides a wealth of information about your printer and how it works. You can press the i button at any time to get additional information about the messages displayed on the front panel.
  • Page 167: Paper Jams

    Documentation CD-ROM. Videos are available with instructions for clearing paper jams. Videos are located on the User Documentation CD-ROM and at www.xerox.com/office/7750support. Jam at Tray 1 (MPT) There is a jam at Tray 1 (MPT). Follow these steps to clear the jam.
  • Page 168 Remove the jammed paper. Confirm that all paper fragments are removed. If you did not find paper in step 2, push up the latch on the left side of the printer to open Left Door A. Warning Use caution. Some components behind Left Door A may be hot.
  • Page 169 Close Left Door A. Replace the paper in the tray. Note Do not load paper above the fill line. For additional information, go to www.phaserSMART.com. Phaser® 7750 Color Laser Printer 7750-005 7750-008 Paper Jams...
  • Page 170: Jam At Tray 2

    There is a jam at Tray 2. Follow these steps to clear the jam. Open Left Door B. Remove the jammed paper. Confirm that all paper fragments are removed. Close Left Door B. Phaser® 7750 Color Laser Printer 7750-009 7750-010 7750-011...
  • Page 171 Pull out Tray 2. Remove jammed paper from the tray. Verify that the paper is loaded correctly in the tray and that the guides are pressed firmly against the paper. Phaser® 7750 Color Laser Printer 7750-012 7750-013 7750-016 Paper Jams...
  • Page 172: Jam At Tray 3, 4, Or 5

    Push Tray 2 completely to the back of the printer. For additional information, go to www.phaserSMART.com. Jam at Tray 3, 4, or 5 There is a jam at the tray specified on the front panel. Follow these steps to clear the jam.
  • Page 173 Close Left Door C. Pull out the tray specified on the front panel. Phaser® 7750 Color Laser Printer 7750-021 7750-022 Paper Jams...
  • Page 174 If you have a 2500-Sheet High-Capacity Feeder, lift the cover on the let side of the tray and remove jammed paper. Verify that the paper is loaded correctly in the tray and that the guides are pressed firmly against the paper. Phaser® 7750 Color Laser Printer 7750-109 7750-136 7750-113...
  • Page 175: Jam At The Fuser

    Jam at the Fuser There is a jam at the fuser. Follow these steps to clear the jam. Push up the latch on the left side of the printer to open Left Door A. Warning Use caution. Some components behind Left Door A may be hot.
  • Page 176 Lift the green release latch located on the right side of the fuser. Remove the jammed paper. Confirm that all paper fragments are removed. Push down the green release latch. Phaser® 7750 Color Laser Printer 7750-002 7750-003 7750-004 4-12 Paper Jams...
  • Page 177 Paper Jams Close Left Door A. 7750-005 For additional information, go to www.phaserSMART.com. Phaser® 7750 Color Laser Printer 4-13...
  • Page 178: Jam At The Duplex Unit

    Jam at the Duplex Unit There is a jam at the duplex unit. Follow these steps to clear the jam. Open Tray 1 (MPT). Open Left Door D. Phaser® 7750 Color Laser Printer 7750-041 7750-024 4-14 Paper Jams...
  • Page 179 Removed the jammed paper. Confirm that all paper fragments are removed. Close Left Door D. For additional information, go to www.phaserSMART.com. Phaser® 7750 Color Laser Printer 7750-025 7750-026 4-15 Paper Jams...
  • Page 180: Jam At Finisher Entrance

    Jam at Finisher Entrance There is a jam at the finisher entrance. Follow these steps to clear the jam. Gently pull the finisher away from the printer. Remove the jammed paper. Confirm that all paper fragments are removed. Gently push the finisher back against the printer.
  • Page 181: Jam At Finisher-Bypass Door G

    Jam at Finisher-Bypass Door G There is a jam at the Finisher-Bypass Door G. Follow these steps to clear the jam. Lift the finisher-bypass door on top of the printer. Remove jammed paper. Confirm that all paper fragments are removed.
  • Page 182: Jam At Finisher Door H

    There is a jam at Finisher Door H. Follow these steps to clear the jam. Remove paper from the finisher output tray. Push the button on top of the finisher to open Top Door H. Remove the jammed paper. Confirm that all paper fragments are removed. Phaser® 7750 Color Laser Printer 7750-036 7750-033 7750-034...
  • Page 183 Paper Jams Close Top Door H. 7750-035 For additional information, go to www.phaserSMART.com. Phaser® 7750 Color Laser Printer 4-19...
  • Page 184: Print-Quality Problems

    If you fail to do this, print-quality problems can occur and the fuser can be damaged. For best results, use only Xerox Phaser Color Printing Media. They are guaranteed to produce excellent results on your Phaser printer—your Phaser printer and Phaser media are Made for Each Other.
  • Page 185 Verify that the paper type currently loaded in the tray from which you are printing matches the: Correct type for the printer and is properly ■ loaded. For information on supported paper types and weights, at the printer’s front panel,...
  • Page 186: Diagnosing Print-Quality Problems

    Repeating Defects Spots or lines appear at regular intervals on the page–in the direction the paper moves through the printer–in all colors and/or in non-printed areas. Spots or lines appear at regular intervals on the page–in the direction the paper moves through the printer–in only one color.
  • Page 187 Print-Quality Problems Verify that the paper type currently loaded in the tray from which you are printing matches the: Correct type for the printer and is properly ■ loaded. For information on supported paper types and weights, at the printer’s front panel,...
  • Page 188 Insert paper into Tray 1 (MPT). The printer’s front panel prompts you to confirm or change the paper type. At the printer’s front panel, do one of the following: Press the OK button to confirm the paper ■...
  • Page 189 Print-Quality Problems Verify that the paper type currently loaded in the tray from which you are printing matches the: Correct type for the printer and is properly ■ loaded. For information on supported paper types and weights, at the printer’s front panel,...
  • Page 190: Color Settings

    Colors appear faded or too dark. Color Settings The print-quality mode and TekColor correction directly control the quality of your prints. You can change these settings in the printer driver or at the printer’s front panel. Note Driver settings override the printer’s front panel settings.
  • Page 191: Balance Colors

    These applications use spectrophotometer or scanner measurements to achieve optimum calibration of your Phaser 7750 printer. PhaserCal software can be used with any Phaser 7750 Color Laser Printer and is supplied with Phaser 7750DN, 7750GX, and 7750DXF configurations. For more information on PhaserMatch and PhaserCal software, go to www.xerox.com/office/infoSMART.
  • Page 192: Calibrate Margins

    Use the Calibrate Margins menu to adjust the printed area to fit within the edges of the paper. The imaging area appears as a dashed rectangle; the printer does not print outside this rectangle. Phaser® 7750 Color Laser Printer Print-Quality Problems...
  • Page 193 Side 2 “B” Margin, then press the OK button. Press the Up or Down arrow button to move the margin as illustrated. Calibrate Margins Page Reprint the Phaser® 7750 Color Laser Printer Print-Quality Problems to verify or change the adjustment. Phaser Phaser...
  • Page 194 Calibrate Margins To move up: increase To move down: Side 1 “A” margin decrease Side 1 “A” setting. margin setting. Phaser® 7750 Color Laser Printer Print-Quality Problems 2B + 2A + to verify or change the adjustment. Phaser Phaser Calibrate Margins To move left: increase Side 1 “B”...
  • Page 195 Margin, then press the OK button. Press the Up or Down arrow button to move the margin as illustrated. Calibrate Margins Page Reprint the Phaser® 7750 Color Laser Printer Print-Quality Problems to verify or change the adjustment. 2A + 2B +...
  • Page 196: Maintenance

    Cleaning the Outside of the Printer You can clean the outside of the printer with a soft, damp, cloth. You can use a cloth moistened with a mild neutral detergent to remove stains; do not spray detergent directly onto the printer.
  • Page 197: Front Panel Messages

    "Errors and Warnings" on page 4-34 Your printer’s front panel provides you with information and troubleshooting help. The front panel is divided into two sections. The upper section displays printer status messages; the lower section displays menu lists. Some of the status messages that appear in the front panel are listed below:...
  • Page 198: Errors And Warnings

    The LED blinks red when a hardware or software failure occurs that may require service support. The printer’s front panel displays an error message that replaces the status line. The following table lists some of the media error and warning messages that appear in the front panel.
  • Page 199 Remove jammed paper. Close Left Door B. Open Left Door C. Remove jammed paper. Close Left Door C. Move the finisher away from the printer. Remove jammed paper. Move the finisher back into position. Open Finisher-Bypass Door G. Remove jammed paper.
  • Page 200 Remove paper from the indicated output tray. Remove paper from the indicated output tray. The [Color] toner is almost empty. Order replacement. Visit our web site at www.xerox.com/office/7750supplies. The Fuser is near the end of its life. Order replacement at www.xerox.com/office/ 7750supplies.
  • Page 201: Moving And Repacking The Printer

    Failure to repackage the printer properly for shipment can result in damage to the printer not covered by the Xerox warranty, service agreement, or Total Satisfaction Guarantee. ■ Damage to the printer caused by improper moving is not covered by the Xerox warranty, service agreement, or Total Satisfaction Guarantee. Note The Total Satisfaction Guarantee is available in the United States and Canada.
  • Page 202: Moving The Printer Within The Office

    Moving and Repacking the Printer Moving the Printer Within the Office The printer can be safely moved from one location within an office to another as long as it travels in an upright position, gently over smooth surfaces. Any jarring movement, such as pushing the printer over a raised door threshold or across a parking lot, can damage the printer.
  • Page 203: Additional Resources

    Knowledge Base, PhaserSMART Technical Support, Technical Support via email, driver downloads, and much more. A set of Xerox links is installed in your web browser’s Favorites folder when you install the printer drivers on your computer. The Troubleshooting tab in your Windows printer driver also includes useful links.
  • Page 204: User Safety

    Plug the power cord directly into a properly grounded electrical outlet. If you do not know if an outlet is grounded, ask an electrician to check the outlet. ■ Do not use a ground adapter plug to connect the printer to an electrical outlet that does not have a ground connection terminal. ■...
  • Page 205 Call an authorized service representative to correct the problem. The power cord is attached to the printer as a plug-in device at the back of the printer. If it is necessary to disconnect all electrical power from the printer, disconnect the power cord from the electrical outlet.
  • Page 206 Follow all warnings and instructions marked on, or supplied with, the printer, options and supplies. Caution If you attempt to use a non-Xerox toner cartridge, it may not fit properly in the printer. If the cartridge does not fit properly, the printer will not function. Printer Location ■...
  • Page 207 Failure to repackage the printer properly for shipment can result in damage to the printer not covered by the warranty, service agreement, or Total Satisfaction Guarantee. ■ Damage to the printer caused by improper moving is not covered by the Xerox warranty, service agreement, or Total Satisfaction Guarantee. Note The Total Satisfaction Guarantee is available in the United States and Canada.
  • Page 208 Wait 10-15 seconds between turning the printer off and on. ■ Keep hands, hair, neckties, etc., away from the exit and feed rollers. ■ Do not remove the paper source tray that you selected in either the printer driver or front panel. ■ Do not open the doors.
  • Page 209 Phaser® 7750 Color Laser Printer Warranty For warranty information regarding your Xerox printer, go to www.xerox.com/office/ 7750warranty. Copyright © 2004 Xerox Corporation. All Rights Reserved.
  • Page 210: Printer Specifications

    Operating: 10° to 32° C / 50° to 90° F: Relative Humidity ■ Storage: 30% to 55% (non-condensing) ■ Operating: 10% to 85% ■ Optimal: 25% to 70% Copyright © 2004 Xerox Corporation. All Rights Reserved. Phaser® 7750 Color Laser Printer...
  • Page 211 Controller Specifications 715 MHz processor Memory ■ 256 MB PC133 DRAM standard on the Phaser 7750B Color Laser Printer ■ 384 MB PC133 DRAM standard on the Phaser 7750DN Color Laser Printer ■ 512 MB PC133 DRAM standard on the Phaser 7750GX Color Laser Printer ■...
  • Page 212: Regulatory Information

    Regulatory Information The equipment described in this manual generates and uses radio frequency energy. Xerox has tested this product to internationally accepted electromagnetic emission and immunity standards. These standards are designed to mitigate interference caused or received by this product in a normal office environment.
  • Page 213 This product, if used properly in accordance with the user's instructions, is neither dangerous for the consumer nor for the environment. A signed copy of the Declaration of Conformity for this product can be obtained from Xerox. Phaser® 7750 Color Laser Printer...
  • Page 214: Material Safety Data

    Material Safety Data Sheet For Material Safety Data Sheet information regarding your Phaser 7750 Color Laser Printer, go to www.xerox.com/office/7750msds. For the Customer Support Center phone numbers, see the information booklet entitled Total Satisfaction Services that came with your printer.
  • Page 215: Product Recycling And Disposal

    For more information about Xerox environmental programs, visit www.xerox.com/environment.html. If your product is not part of the Xerox program and you are managing its disposal, please note that the product may contain lead and other materials whose disposal may be regulated due to environmental considerations.
  • Page 216 2-53 CentreWare DP, 3-11 CentreWare Font Management Utility, 1-25 CentreWare IS, 1-12, 3-10 access PhaserSMART, 1-13 change printer settings, 1-12 changing or modifying the printer’s IP address, 3-8 launching, 1-13 networked printers, 1-12 printer language, 1-22 printer management tool, 1-12...
  • Page 217 3-8 setup using CWIS, 3-8 downloading fonts CentreWare Font Management Utility, 1-25 from a Mac, 1-26 Phaser® 7750 Color Laser Printer driver changing settings for Mac, 2-32 changing settings for Windows, 2-30 color correction, 2-37 features, 1-11 information, 1-10...
  • Page 218 1-4 finisher output tray, 1-4, 1-20 first-page-out, 1-2 fonts deleted, 1-25 download using the Apple Printer Utility, 1-26 downloading, 1-25 list fonts from a Mac, 1-25 print from front panel, 1-24 printer-resident, 1-23 printing, 1-24 removing, 1-26 supplement resident fonts, 1-25...
  • Page 219 2-75 Phaser® 7750 Color Laser Printer negative images, 2-77, 2-78 network setup, 3-9 networked printers, 1-12 non-Xerox toner cartridge, 2-85, A-3 N-Up, 2-75 operation safety, A-3 optional 1500-sheet lower tray deck, 1-2 optional 2500-sheet high-capacity feeder, 1-2 options and upgrades, 1-5...
  • Page 220 10.1 and 10.2, 3-37 troubleshooting Novell NetWare, 3-39 troubleshooting NT 4.x, 3-25 troubleshooting Windows 2000, Windows XP, Windows Server 2003, 3-19 Phaser® 7750 Color Laser Printer troubleshooting Windows 98, Windows Me, 3-30 unusual noises or odors, A-2 updates, 1-27 ventilation, A-3...
  • Page 221 3-2 Technical Support, 1-6, 1-13, 4-2 TekColor, 2-36 TekColor correction, 1-5, 2-36, 2-38, 4-26 toner cartridges, 1-4, 4-26 using non-Xerox cartridges, 2-85, A-3 toner transfer settings adjusting, 2-38 top output tray, 1-4, 1-20 Total Satisfaction Guarantee, 2-2, 2-48, 2-52,...
  • Page 222 2-2, 2-48, 4-20 usage patterns, 2-86 usage profile reports, 3-13 USB connection, 3-4 user safety, A-1 using a non-Xerox toner cartridge, 2-85, A-3 using unsupported paper, 2-2, 2-48, 4-20 Phaser® 7750 Color Laser Printer Warmup Mode, 1-15 warning messages, 4-34...

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