Avaya Communication Manager Administrator's Manual page 245

Assigning a Call Pickup button to a user telephone
After you define one or more pickup groups, assign a Call Pickup button for each extension in
each pickup group. Users in a pickup group can press the assigned Call Pickup button to
answer calls to any other extension in their pickup group.
To assign a Call Pickup button for each extension:
1. Type change station n, where n is an extension in the pickup group. Press Enter.
The system displays the
2. Click Next until you see the Button Assignments area.
3. Move to the button number that you want to use for Call Pickup. You can use any of the
available buttons.
4. Type call-pkup after the button number.
5. Press Enter to save your changes.
6. Repeat this procedure for each member of each pickup group.
7. Notify each user what button to use for Call Pickup.
Assigning a Call Pickup feature access code
After you define one or more pickup groups, assign and give each member the Call Pickup
feature access code (FAC). Instead of using the Call Pickup button, users in a pickup group can
dial the assigned FAC to answer calls to any other extension in their pickup group.
To create a pickup group feature access code (FAC):
1. Type change feature-access-codes. Press Enter.
The system displays the
2. In the Call Pickup Access Code field, type the desired FAC.
Make sure that the FAC complies with your dial plan.
3. Press Enter to save your changes.
4. Communicate the FAC with each member of each pickup group.
Station screen.
Feature Access Code screen.
Issue 2.1 May 2006
Adding Call Pickup
245