Avaya Communication Manager Administrator's Manual page 152

Managing Telephone Features
Table 2: Telephone feature buttons (continued)
Button name
vu-display
(format: __
ID: __)
whisp-act
whisp-anbk
whisp-off
work-code
152 Administrator Guide for Avaya Communication Manager
Button label Description
VuStats # VuStats Display: allows the agent to
specify a display format for the
statistics. If you assign a different
VuStats display format to each button,
the agent can use the buttons to
access different statistics. You can
assign this button only to display
telephones.
format: specify the number of the
format you want the button to display
ID (optional): specify a split number,
trunk group number, agent extension,
or VDN extension
Whisper Page Whisper Page Activation: allows a
Activation user to make and receive whisper
pages. A whisper page is an
announcement sent to another
extension who is active on a call
where only the person on the
extension hears the announcement;
any other parties on the call cannot
hear the announcement.
The user must have a class of
restriction (COR) that allows
intra-switch calling to use whisper
paging.
Answerback Whisper Page Answerback: allows a
user who received a whisper page to
respond to the user who sent the
page.
Whisper Page Deactivate Whisper Paging: blocks
Off other users from sending whisper
pages to this telephone.
Work Code Call Work Code: allows an ACD agent
after pressing "work-code" to send up
to 16 digits (using the dial pad) to
CMS.
Maximum
limited to
the
number of
feature
buttons on
the
telephone
1 per
station
1 per
station
1 per
station
1 per
station
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