Setting Mailbox Capacities; Setting Message Notification Options - Altigen MaxACD Administrator Manual

Chapter 15: Extension Configuration

Setting Mailbox Capacities

You can set various mailbox capacities with the following options:
Parameter
Max Number of
Messages
Mailbox Size
Max Message
Length
Retention Length
of Saved
Messages
These options can be applied to multiple extensions using Apply to.

Setting Message Notification Options

The Notification tab of Extension Configuration provides for setting notification options
on new incoming e-mail as well as voice messages. To work with notification settings,
select the extension number from the Agent/Supervisor/Extension list, then click the
Notification tab.
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MaxACD Administrator Manual
Description
Maximum number of messages stored in the user's mailbox. The
range is 1–999, defaulting to 100.
Mailbox size in MBs of stored messages. The range is 1–500 MB,
with a default of 50.
Maximum length of voice messages in minutes. The range is 1–30
minutes, with a default of 5 minutes.
Number of days saved messages are archived by the system. The
range is 1–90 days, with a default of 60.