Chapter 6: Voice Mail Configuration; Managing Messages - Altigen MaxACD Administrator Manual

Use the Voice Mail Configuration window to control the following:
• How the system processes voice mail notification
How the system processes voice mail deletion and expired messages
•
• How the system records voice mail, system phrases, custom phrases, personal
greetings, directory name recording, and queue phrases
• Enable or disable SMTP/POP3 service to deliver voice mail to an e-mail address as
an attachment
• Enable or disable Microsoft Exchange synchronization service
To access the Voice Mail Configuration window, do one of the following:
• Select System > Voice Mail Configuration
• Use the drop-down list beside the System button, and select Voice Mail
Configuration.

Managing Messages

The Messaging tab in the Voice Mail Configuration window provides for setting basic
parameters and options for messaging, including message notification retry attempts,
message management options, recording options, and e-mail activation and usage.
Voice Mail Configuration
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