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Chapter 19: Enterprise VoIP Network Management
Silence Suppression—You can suppress the transmission of data during periods of
•
silence. This can reduce the demand for bandwidth by as much as 50 percent.
However, it may have a negative impact on the voice quality. Some users may feel
the conversation is not "natural" when artificial comfort noise is generated during
periods of silence.
The following table lists bandwidth requirements for various transmission media with
different codecs and frame sizes. It assumes silence suppression is not turned on.
VoIP Bandwidth requirement for WAN connection varies depending on the type of WAN.
Bandwidth requirement typically is less than Ethernet requirement.
Opening Enterprise Manager
To open Enterprise Manager, use one of the following methods:
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From MaxACD Administrator, select VoIP > Enterprise Network Management.
Enterprise Manager opens without a login dialog box.
•
From the Windows Start menu, select All Programs > MaxACD for Lync >
Enterprise Manager. A login screen appears.
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MaxACD Administrator Manual
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Troubleshooting
