Exporting The Extensions In A Maxacd System - Altigen MaxACD Administrator Manual

Chapter 23: Tools and Applications
After finishing importing, a dialog box tells you how many extensions were imported
successfully. When you click OK, an error report file is opened automatically to tell you
the detailed information on every extension. If some fields are invalid, the system
replaces them with a default value (except for the extension number). (The report file's
name is "ReportImportAD.txt". It is in the \altiserv\exe directory.)

Exporting the Extensions in a MaxACD System

1. Go to Services > Utilities > Export Extensions.
Figure 23-14. Export Extensions dialog box
2. Click Explore and specify a name and location for the .csv file you're about to create.
3. Check the fields you want to export. Use the Select All and Clear All buttons to
select or clear all the check boxes.
Note: You must export the extension number field.
4. Click Export to save the extension configurations to a .csv file. A progress bar
indicates how many extensions were exported.
Editing a .csv File
If you edit a .csv file,
All fields must be separted by a "," and all the records must be divided by pressing
•
the Enter key.
• The first line must be a pre-defined field name, such as "First Name". If the field
name doesn't match a pre-defined field name, the field is skipped during an import
operation.
• The sequence of the columns doesn't matter.
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MaxACD Administrator Manual