Mail Forwarding Options; Setting Message Playback Options; Press "0" Option; Setting Mailbox Capacities - Altigen AltiWare ACC 5.2 Administration Manual

Mail Forwarding Options

Enable Mail Forwarding—selected, the user's e-mail will be forwarded to the e-
•
mail address you specify in the Forward Email Address box. The address should
be a full address, including the domain (for example, jsmith@thecompany.com).
If you enable mail forwarding, you also specify what you want done with the original
messages after they have been forwarded. In the drop down list you can choose to:
Delete Messages after Forward
–
Keep the Messages as New
–
Keep Messages as Saved
–

Setting Message Playback Options

You can use the following check boxes to turn on or off options for listening to playback
of recorded messages. These options apply to both new messages and saved messages,
and they can be applied to multiple extensions using Apply to.
Parameter
Announce
Message Sender
Before Playback
Announce Time
Stamp Before
Playback
Confirm Callback
Number
Enable Distinctive
Call Waiting Tone
Play the Newest
Voice Message
First

Press "0" Option

This option allows a caller to press "0" while listening to this extension's greeting. Use
the drop-down list to select one of the following forwarding destinations for the call:
Voice Mail, AA, Extension, Group, Operator (default), Outside Number, or Line
Park. When the caller presses "0," the call will forward to the specified destination.

Setting Mailbox Capacities

You can set various mailbox capacities with the following options:
Parameter
Max Number of
Messages
Description
Selected, the user hears the type of the message sender
(internal or outside) before listening to recorded messages.
Selected, the user hears the timestamp (time and date) of
each message before playback.
Selected, the system reads back the caller's number and asks
the caller to confirm.
Selected, the extension user will hear a "beep" tone when
there is a call waiting in the extension's queue.
Selected, new voicemail will be retrieved first. When not
selected, the system will play voicemail based on first-in-first-
out (FIFO).
Description
Maximum number of messages stored in the user's mailbox.
The range is 1–999, defaulting to 100.
AltiWare ACC 5.2 Administration Manual 197
Chapter 15: Extension Configuration