Trunk View Window - Altigen MaxACD Administrator Manual

The physical ID (including the ID of the component and the gateway ID).
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Figure 3-4. Components window
Click on any column heading to sort by that column. Click again to reverse the sort order.

Trunk View Window

The Trunk View window displays the status of all assigned trunks.
Figure 3-5. Trunk View window
The radio button to the left of each trunk location is green when the trunk is idle, and
red when the trunk is not ready or in use. The location format is logical component
ID:channel—for example, channel 3 on the component in logical component ID 9 is
location 09:03. The Type, Status and Duration of trunk use is also displayed.
Note: The Duration field displays the duration of the trunk only if the call is connected
after MaxACD Administrator is started. The field will be empty if the trunk is idle,
not ready, out of service, or the call was connected prior to MaxACD Administrator
being launched.
You can double-click any trunk location to open the Trunk Configuration window for the
selected trunk.
Double-click a
component to open
a configuration
window for that
component.
Right-click a trunk to display
its physical location or to
open a trunk line properties
window specific to the
selected trunk.
MaxACD Administrator Manual 25
The View Windows