Status Bar; The View Windows; Components View Window - Altigen MaxACD Administrator Manual

Chapter 3: Getting Around MaxACD Administrator
System. Opens the System Configuration window, or the System menu.
Shortcut for System > System Configuration.
Trunk. Opens the Trunk Configuration window.
Shortcut for General > Trunk Configuration.
Extension. Opens the Extension Configuration window.
Shortcut for General > Extension Configuration.
Workgroup. Opens the Workgroup Configuration window.
Shortcut for CallCenter > Workgroup Configuration.
AA. Opens the AA Configuration window.
Shortcut for System > AA Configuration.
Recording. Opens the Recording Configuration window.
Shortcut for System > Recording Configuration.
Summary. Opens the System Summary window.
Shortcut for Report > System Summary.
About. Opens a window that displays version and file information. Gives
information about the AltiGen Technical Support Web Site.
Shortcut for Help > About MaxACD Administrator.

Status Bar

The Status Bar at the bottom of the main window displays disk usage, the status of
SMDR, the status of the call detail reporting log, the status of the operator, and current
date and time.

The View Windows

The MaxACD Administrator main window hosts a number of child windows that provide
various views into the internal system real-time status.

Components View Window

The Components window displays the component types and their logical and physical
IDs. For each installed component, it displays:
• The component's logical ID (the sequential ID of the component assigned by the
system).
• Component type
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MaxACD Administrator Manual