One-Touch Transfer/One-Touch Hold - AT&T MERLIN LEGEND Release 2.0 Programming Summary Manual

System Features

One-Touch Transfer/One-Touch Hold

Use this procedure to assign the One-Touch Transferor One-Touch Hold
feature. One-Touch Transfer allows users to initiate transfers to another
person by pressing an Auto Dial or DSS button for that person.
The One-Touch Transfer feature is not available on single-line telephones.
If the One-Touch Transfer feature is assigned, you must also specify whether
the transfer completion is manual (the user has to press another button to
complete the transfer) or automatic (the transfer is completed automatically).
One-Touch Hold applies to incoming central office calls only. When the user
presses an Auto Dial or DSS button to initiate a transfer, the outside caller is
put on hold. The system automatically selects an intercom facility and dials
the transfer destination. There is no transfer return function with this method.
Consequently, if the transfer destination does not answer or is busy, the user
who initiates the transfer must notify the outside caller, or the outside caller will
remain on hold.
One-Touch Hold is the factory setting in the Behind Switch mode only.
14-4
One-Touch Transfer/One-Touch Hold