Position Busy Backup - AT&T MERLIN LEGEND Release 2.0 Programming Summary Manual

Optional Operator Features

Position Busy Backup

Use this procedure to designate the calling group to provide the backup
position for the QCC queue, that is, to receive incoming calls when all QCC
operator positions are in a Position Busy mode.
Position Busy backup is programmed for the QCC queue rather than for
individual QCC operator positions. The calling group designated as the QCC
queue backup serves as the backup for the Remote Access feature and as
backup when the QCC is being used as the system programming console.
Only one Position Busy backup can be programmed per system.
Summary: Position Busy Backup
Programmable by
Mode
Idle Condition
Planning Form
Factory Setting
Valid Entries
Inspect
Copy Option
Console Procedure
PC Procedure
System manager
Hybrid/PBX
Not required
Form 6a, Optional Operator Features
No backup
Calling group number
No
No
Operator Queued Call
Drop
Backup
Exit Exit
[F3] [F2] [PgUp]
Type ext. number
More
Dial ext. number
[F1] [Alt] + [P]
[F10] [F5]
Position Busy Backup
QCC
Enter
[F5]
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