Main Menu Script
Night Greeting
Night Service
No Transfer
Personal Coverage
Selector Code
G-4
Glossary
The list of options that plays after the Automated
Attendant Day or Night Greeting. It describes what is
available on the Main Menu and provides a list of
Selector Codes to direct callers to the extension,
submenu, or announcement they want.
The greeting that plays when a company is closed.
The options available for after-hours telephone operation.
Night Service can be invoked by the MERLIN MAIL
system business schedule, by the MERLIN II R3 system
using Night Service with Time Set, or by an attendant
using a Night Service button.
A transfer type that is normally used for visitors, guests, or
employees who need to receive messages in the office but
do not have a phone assigned to them. Callers can dial the
visitor's extension number and leave a message which the
visitor can retrieve by calling into Voice Mail.
With this type of call coverage, outside calls ring at the
destination phones first. If the call is not answered within
four rings, the Call Answer Service picks up the call.
Since this coverage is provided only on the lines assigned
to the CA ports, it does not cover intercom calls.
A one-digit number ranging from 0 through 9 that
callers dial from the Main Menu or submenu to transfer
them to an extension, submenu, or an announcement.
Can also be reserved for direct dialing of individual
extension numbers.
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