Automated Attendant Greetings; Recording The Day And Night Greeting - AT&T MERLIN MAIL Implementation Manual

Automated Attendant Greetings

Recording the Day and Night Greeting

If applicable, use the procedures that follow to record the
Day Greeting that plays when the company is open and,
the Night Greeting that plays when the company is closed.
If Form D: Automated Attendant Setting indicates that the
Touch-Tone Gate is on, the greeting must ask callers to
dial [ ] before the Main Menu plays. (Calls from rotary
1
phones are transferred to the System Operator, General
Mailbox, or are disconnected depending on the
Dial 0/Timeout Option.)
Follow Form C: System Greetings to record the
Day and/or Night Greeting.
[ ] (the MERLIN MAIL system extension).
1
MERMAIL
The MERLIN MAIL system greeting plays.
2
[ ] [ ] to enter Voice Mail
* 7
The Voice Mail greeting plays.
System Administrator's [
3
System Administrator's [
4
The Voice Mail Activity Menu plays.
[ ] to administer the MERLIN MAIL system.
5
9
The System Administration Menu plays.
[ ] for System Greeting.
6
7
The System Greeting Menu plays.
[ ] for the Automated Attendant Greeting.
7
3
The Automated Attendant Greeting Menu plays.
] followed by [
Ext.
] followed by [
Password
Automated Attendant Greetings
].
#
].
#
3-1