Creating Submenus - AT&T MERLIN MAIL Implementation Manual

Creating Submenus

5-4 Providing Automated Attendant Service
You can create up to 99 submenus, although more than
two levels of menus can confuse callers. If you are
creating more than one submenu, create the lowest level
submenu first. Follow Form G: Automated Attendant
Submenus to specify the submenu number, the Selector
Codes, the type of transfer, and record the entire
submenu script.
1
[ ] (the MERLIN MAIL system extension).
MERMAIL
The MERLIN MAIL system greeting plays.
2
[ ] [ ] to enter Voice Mail.
* 7
The Voice Mail greeting plays.
System Administrator's [
3
System Administrator's [
4
The Voice Mail Activity Menu plays.
[ ] to administer the MERLIN MAIL system.
5
9
The System Administration Menu plays.
[ ] for Automated Attendant.
6
3
The Automated Attendant Menu plays.
[ ] to administer the submenu.
7
3
The Menu Definition Options play.
[ ] to create a submenu.
8
4
Enter the submenu number (01 through 99) followed
9
by [ ].
#
Enter the Selector Code ( [
10
Enter the transfer type.
11
1 = Transfer to a specified extension
2 =
Transfer to a submenu
3 = Transfer to an announcement
] followed by [
Ext.
] followed by [
Password
] through [ ]).
1 9
].
#
].
#