Supervised Transfer; Unsupervised Transfer; Fax Call Handling - AT&T MERLIN MAIL Implementation Manual

SUPERVISED
TRANSFER
UNSUPERVISED
TRANSFER

FAX CALL HANDLING

Ensure that the transfer is made to the appropriate
3
extension, announcement, or submenu.
Repeat this test for each Selector Code offered on
4
the Main Menu.
Place a call to a station assigned supervised transfer
1
(Class of Service 4 through 6), but do not answer it.
After four rings, you should be prompted to leave
2
a message or transfer to another station.
Perform this test for each Mailbox assigned
3

Supervised Transfer.

Place a call to a station assigned unsupervised transfer
1
(Class of Service 1 through 3), but do not answer it.
One of the following responses should occur:
2
If the station has an alternate station covering
>
its calls, the call should be transferred to the
alternate station.
> If the station does not have coverage, the call
should be directed to the System Operator,
General Mailbox or disconnected, depending on
the Dial 0/Timeout setting.
Perform this test for each Mailbox assigned
3

Unsupervised Transfer.

Send a fax on one of the CO lines assigned to
1
Automated Attendant Service.
Make sure that the fax is received by the fax machine.
2
Performing Acceptance Tests
7-5