Setting Status To Ready Or Not Ready; Turning Do Not Disturb On And Off - Altigen MaxAgent Manual

You can record a different greeting for each Activity status. To do so, click
the Greeting tab, and select an Activity. Then click the Record button at
the bottom of the tab to record a greeting. (Alternatively, you can right-
click the activity, and select Record.) Use your phone or headset to record
the greeting.
To hear the greeting played back, click the Review. button. Change your
greeting whenever you want to.

Setting Status to Ready or Not Ready

The Ready/Not Ready button is a toggle. Click it to tell the system
not to send workgroup calls to your extension. Click it again to tell the
system you are ready to receive workgroup calls.

Turning Do Not Disturb On and Off

The button is a toggle that turns Do Not Disturb on and off.
When Do Not Disturb is on, all incoming calls are forwarded according to
your Enable Busy Call Handling settings.
Note: If the system administrator has disabled the Do Not Disturb feature
for the extension, the DND feature will not be available to you. If
you select DND, an alert pops up informing you that DND is not
allowed.
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