HP D7171A - NetServer - LPr Upgrade Manual

Hp netserver lh 3000/3000r to lh 6000/6000r upgrade guide.
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HP NetServer
LH 3000/3000r to
LH 6000/6000r
Upgrade Guide
HP Part Number 5969-3953
Printed in November 1999

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   Summary of Contents for HP D7171A - NetServer - LPr

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    HP NetServer LH 3000/3000r to LH 6000/6000r Upgrade Guide HP Part Number 5969-3953 Printed in November 1999...

  • Page 2: Audience Assumptions

    Hewlett-Packard assumes no responsibility for the use or reliability of its software on equipment that is not furnished by Hewlett-Packard.

  • Page 3: Table Of Contents

    Contents 1 Introduction ....................1 Your New Server ................... 1 Verify NOS Versions Supported by the LH 6000/6000r ........1 Accessory Contents..................2 Determine Which Accessories You Need ............3 Power Supply Upgrade Kit................. 3 Memory ..................... 3 Processors ....................4 Returning LH 3000 Components to HP ............

  • Page 4: Table Of Contents

    Contents Create HP DiagTools Diskettes ............... 35 Run the Basic System Test..............36 Create Support Ticket................37 Use the Error Code Viewer to Review Corrective Actions......38 Use HP DiagTools to Burn in the NetServer..........38 Exit HP DiagTools and Take Corrective Action if Necessary..... 39 Reinstall Your NOS ..................

  • Page 5: Introduction, Your New Server, Verify Nos Versions Supported By The Lh 6000/6000r

    1 Introduction Your New Server When you use this kit to upgrade your HP NetServer LH 3000/3000r to an LH 6000/6000r, you end up with a new server. It retains the original serial and model numbers, but your upgraded server has many new capabilities. Reinstalling your network operating system (NOS) is an essential part of this upgrade.

  • Page 6: Accessory Contents

    Chapter 1 Introduction Accessory Contents CAUTION Components of this accessory kit are sensitive to static electricity and can be easily damaged by improper handling. Read the following information carefully before you handle the accessory components: Leave the components in the anti-static container until you are ready to install them.

  • Page 7: Determine Which Accessories You Need, Power Supply Upgrade Kit, Memory

    Chapter 1 Introduction Technical Reference Card which fits into an envelope inside the chassis HP NetServer Navigator CD-ROM HP NetServer Online Documentation CD-ROM Power Supply module Determine Which Accessories You Need Use the guidelines described in this section when purchasing additional accessories for your new HP NetServer LH 6000/6000r.

  • Page 8: Processors, Returning Lh 3000 Components To Hp, Purpose Of This Guide

    During the upgrade process, some NetServer LH 3000/3000r components are removed and replaced by LH 6000/6000r components. You can return all removed to parts to Hewlett-Packard for recycling. Purpose of This Guide This guide describes the steps you need to perform to convert the HP NetServer LH 3000/3000r to the HP NetServer LH 6000/6000r.

  • Page 9: Related Documentation, Precautions

    Chapter 1 Introduction Chapter 4, "Installing LH 6000 Components," explains how to install DIMMs and processors, and how to install the new system board and power supply. Chapter 5, "Updating Firmware," explains how to update firmware and run the Setup and HP Diag Tools utilities, and lists the basic steps for reinstalling your NOS if necessary.

  • Page 11: Preparing For The Upgrade, Tools You Need, Back Up Your Data

    2 Preparing for the Upgrade This chapter explains the steps to take before you begin the upgrade: Gather the tools you need. Back up your data. Save your current configuration settings. Check the internal event log. Tools You Need To install this accessory you need an anti-static service kit (3M 8501/8502/8503 or equivalent).

  • Page 12

    Chapter 2 Preparing for the Upgrade b. Copy down all settings from the Configuration and Security menus that you might have changed from their default values. Be sure to write down the settings under these selections: Embedded LAN and SCSI Settings Boot Settings See your NetServer’s Installation Guide for more information about the Setup utility.

  • Page 13: Check The System Event Log

    Chapter 2 Preparing for the Upgrade Check the System Event Log Be sure to check the system event log before you remove components from the LH 3000/3000r. NOTE This is not the Windows NT ® Event Log. 1. Find the new HP NetServer Navigator CD-ROM shipped with this upgrade kit and insert it.

  • Page 15: Removing Components From The Lh 3000, Power Off The Netserver

    3 Removing Components from the LH 3000/3000r Removing components from the HP NetServer LH 3000/3000r has these steps: Power off the NetServer. Remove covers and system board. Remove chassis guide and air baffles. WARNING Do not proceed with this upgrade without first purchasing the appropriate Power Supply Upgrade Kit.

  • Page 16: Remove Covers And The System Board

    Chapter 3 Removing Components from the LH 3000/3000r Remove Covers and the System Board CAUTION Wear a wrist-strap and use a static-dissipating work surface connected to the chassis when handling components. Ensure the metal of the wrist strap contacts your skin. 1.

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    Chapter 3 Removing Components from the LH 3000/3000r Retaining Latches Figure 3-1. Remove System Board from NetServer LH 3000...

  • Page 18

    Chapter 3 Removing Components from the LH 3000/3000r Retaining Latches Figure 3-2. Remove System Board from NetServer LH 3000r...

  • Page 19: Remove Chassis Guide And Air Baffles

    Chapter 3 Removing Components from the LH 3000/3000r Remove Chassis Guide and Air Baffles 1. Remove the thumbscrew holding the chassis guide in place as shown in Figures 3-3 (pedestal version) and 3-4 (rack-mounted version). NOTE You can use a T15 Torx driver to help remove this screw if necessary.

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    Chapter 3 Removing Components from the LH 3000/3000r Remove screw and chassis guide. Figure 3-4. Remove Chassis Guide from the HP NetServer LH 3000r (Rack-mounted Version)

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    Chapter 3 Removing Components from the LH 3000/3000r 2. Unscrew the non-captive thumbscrews securing the two air baffles to the chassis. In the HP NetServer LH 3000 (pedestal version), you can see the thumbscrews from the top of the NetServer. See Figure 3-5. In the HP NetServer LH 3000r (rack-mounted version), you can see the thumbscrews from the right side of the NetServer.

  • Page 22

    Chapter 3 Removing Components from the LH 3000/3000r Figure 3-6. Remove Thumbscrews and Air Baffles from the NetServer LH 3000r (rack-mounted version)

  • Page 23: Install Dimms

    4 Installing LH 6000/6000r Components This chapter explains the following steps to install the new HP NetServer LH 6000/6000r components: Install DIMMs in the new system board. Install processors in the new system board. Install new system board. Install third power supply. Install bezel nameplate and labels.

  • Page 24

    Chapter 4 Installing LH 6000/6000r Components Figure 4-1. DIMM Sockets on LH 6000/6000r System Board 2. Locate the socket in which you will install the DIMM, and spread the two retaining clips outward (see Figure 4-2). 3. Hold the DIMM at a 90-degree angle to the system board. Be sure to handle the module by its ends;...

  • Page 25

    Chapter 4 Installing LH 6000/6000r Components 5. Press the DIMM into the socket. The retaining clips close automatically if it is inserted properly. See Figure 4-3. CAUTION Do not rock the DIMM into place, but apply firm and even pressure directly downward. If the retaining clips do not close, remove the module and repeat Steps 3 through 5.

  • Page 26: Install Processors

    Chapter 4 Installing LH 6000/6000r Components Install Processors Use the following guidelines when adding processors to your NetServer: This upgrade kit ships with two processors, but you can install up to six processors. You must add Intel Pentium III Xeon processors in ascending slot order. All processor modules must have the same clock speed and cache size.

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    Chapter 4 Installing LH 6000/6000r Components Figure 4-5 shows the socket numbers for each VRM. Locations Figure 4-5. VRM Socket Numbers CAUTION Do not remove the processor from its bag until you are ready to install it. Make sure the bag remains sealed. Before you remove a processor from the anti-static container, touch a grounded, unpainted metal surface on the HP NetServer to discharge static electricity.

  • Page 28

    Chapter 4 Installing LH 6000/6000r Components 1. Loosen the thumbscrew and open the access cover to processor slots 1, 2, and 3. Processor slots 1 and 2 are empty, and slot 3 contains a terminator. Thumbscrew Cover for Processor Slots 1, 2, and 3 Figure 4-6.

  • Page 29

    Chapter 4 Installing LH 6000/6000r Components Figure 4-7. Open Processor Module Retaining Latches 4. Press the processor module into the slot until it is fully seated. 5. Rotate the retaining latches into the flat, closed position. 6. If you are adding more than two processors, be sure to install them in the order indicated in Figure 4-4.

  • Page 30

    Chapter 4 Installing LH 6000/6000r Components Figure 4-8. Install Additional VRMs if You Have Installed More Than Two Processor Modules a. Identify the VRM socket(s) where you must install VRMs. Two VRMs have been preinstalled. All VRMs must be installed in ascending slot order as indicated in Figure 4-5.

  • Page 31: Install New System Board

    Chapter 4 Installing LH 6000/6000r Components Install New System Board When you have finished installing processors and DIMMs, you are ready to install the new system board. 1. Carefully reinsert the system board assembly into its guides. See Figures 4-9 and 4-10 for the correct orientation. 2.

  • Page 32: Install Third Power Supply

    Chapter 4 Installing LH 6000/6000r Components Figure 4-10. Install New System Board in Rack Orientation Install Third Power Supply The HP NetServer LH 6000/6000r requires three power supplies. The third power supply comes as part of the Power Supply Upgrade Kit. NOTE The Power Supply Upgrade Kit provides the third power supply, but does not provide redundancy.

  • Page 33

    Chapter 4 Installing LH 6000/6000r Components Install the third power supply as follows: 1. From the back of the NetServer, loosen the thumbscrews and remove a filler panel from the power supply bay. See Figure 4-11. NOTE You can install the third power supply in either of the open power supply bays.

  • Page 34

    Chapter 4 Installing LH 6000/6000r Components 2. Set the new power supply module in the open bay. See Figure 4-12. CAUTION When lifting a power supply module, be prepared to support its weight. Hold the power supply module with two hands. 3.

  • Page 35: Install Bezel Nameplate And Labels, Replace Netserver Covers

    Chapter 4 Installing LH 6000/6000r Components Install Bezel Nameplate and Labels 1. Locate the appropriate nameplate for your NetServer’s bezel. 2. Remove the old nameplate from your NetServer’s bezel using a needle nose pliers. 3. Secure the new LH 6000 (or LH 6000r) nameplate to the bezel as follows: For the pedestal version (LH 6000), locate the short nameplate shipped with this upgrade kit and snap it into place.

  • Page 37: Updating Firmware, Update System Firmware

    5 Updating Firmware When you use this kit to upgrade your NetServer LH 3000/3000r to an LH 6000/6000r, you must perform the following steps: Update system firmware. Run the Setup utility. Run the HP DiagTools utility. Reinstall your NOS. Update System Firmware After upgrading the NetServer’s hardware, you must update your firmware using the HP NetServer Navigator CD-ROM shipped with this upgrade kit.

  • Page 38: Run The Setup Utility, Run The Hp Diagtools Utility

    Chapter 5 Updating Firmware Run the Setup Utility After you update your BIOS, you must run the Setup utility to reset your configuration in CMOS. 1. Make sure the new HP NetServer Navigator CD-ROM is still inserted and turn on power to the HP NetServer. 2.

  • Page 39: Create Hp Diagtools Diskettes

    Chapter 5 Updating Firmware It is recommended that you run DiagTools now and test your NetServer LH 6000 before you reinstall your NOS. To run DiagTools you will: Create two DiagTools diskettes. Run the Basic System Test. Create a Support Ticket to view your test results, or print them and keep a permanent copy.

  • Page 40: Run The Basic System Test

    Chapter 5 Updating Firmware 7. Click Exit and press Enter to exit HP NetServer Navigator and restart the NetServer. If the NetServer does not restart, turn off the NetServer power, wait 10 seconds, and turn on power again. NOTE HP DiagTools Diskette #1 contains a readme file of release readme...

  • Page 41: Create Support Ticket

    Chapter 5 Updating Firmware 4. Press F2 and follow the instructions on the screen to start the Basic System Test. The screen displays the tests and results as they are performed. When the test is complete, you see a summary of the results. If all tests passed, you can either exit DiagTools or view or print your results by following the instructions in the section "Create a Support Ticket."...

  • Page 42: Use The Error Code Viewer To Review Corrective Actions

    Chapter 5 Updating Firmware Use the Error Code Viewer to Review Corrective Actions If any of the Basic System Tests have failed, you should view or print the Support Ticket file, locate the failed test, and record the four-digit error code. You can look up the error code as follows: 1.

  • Page 43: Exit Hp Diagtools And Take Corrective Action If Necessary, Reinstall Your Nos

    Chapter 5 Updating Firmware Exit HP DiagTools and Take Corrective Action if Necessary 1. Press F3 to exit HP DiagTools from the Advanced System Tests menu or from any of the Basic System Test screens. 2. Remove the HP DiagTools diskette. 3.

  • Page 44

    Chapter 5 Updating Firmware NOTE If you have any problems with your boot drive during NOS installation, it is recommended that you reformat the hard drive using the Symbios ® utility. To start the Symbios utility, 1. Restart your NetServer and press <Ctrl> <C> when you see the Symbios Configuration utility message.

  • Page 45: Install Your Nos And Configure The Netserver

    Chapter 5 Updating Firmware Install Your NOS and Configure the NetServer 1. Insert the HP NetServer Navigator CD-ROM and restart the NetServer. 2. Open the Readme File from the HP NetServer Navigator menu to find up-to-date configuration information. For instructions on opening this file, see your NetServer’s Installation Guide.

  • Page 47: Warranty And Support, Hardware Accessories Limited Warranty

    6 Warranty and Support The hardware warranty below applies to components purchased as accessories. If your component was factory installed as part of an HP NetServer model, refer to the HP NetServer Warranty and Service/Support Booklet provided with your NetServer documentation for the warranty limitations, customer responsibilities, and other terms and conditions.

  • Page 48: Hp Repair And Telephone Support

    Chapter 6 Warranty and Support HP Repair and Telephone Support Refer to the HP NetServer Warranty and Service/Support Booklet supplied with your HP NetServer documentation for instructions on how to obtain HP repair and telephone support.

  • Page 49: Regulatory Information

    Regulatory Information For regulatory information pertaining to this HP accessory, please refer to the regulatory section of your NetServer’s Installation Guide.

  • Page 51: Index

    Index accessories labels memory, 3 applying to LH 6000/6000r, 31 power supply upgrade kit, 3 processors, 4 memory guidelines, 3 back up data, 7 second memory board, 3 Caution BIOS versions, 33 reinstalling, 39 operating NetServer without covers, verify supported versions, 1 static electricity, 2, 5 power supply CAUTION...

  • Page 52

    Index for hardware, 43 warranty hardware accessories limited, 43 Warranty information...

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