Printronix P7010 User Manual page 282

Chapter 7
Diagnosing Problems
Table 15. LCD Message Troubleshooting Table
Can User
Displayed Message
SENDING PROGRAM No
TO EC PROCESSOR
SF ERROR No
SHUT DRVR CIR* No
See User Manual
SHUTL INV CMD* No
SHUTL INV PARM* No
SHUTL OVR SPEED* No
SHUTTLE JAM Yes
SHUTTLE STALL Yes
SHUTTLE TYPE NOT No
SUPPORTED*
SOFTWARE ERROR* No
CYCLE POWER
282
Explanation
Correct?
Status message: the
printer is loading the
engine controller program
into the engine controller.
Structured Field Error.
Application software has
violated structured data
field parameters.
The shuttle driver circuit
on the controller board is
drawing too much
current.
Shuttle Invalid
Command. Firmware
error on controller board.
Shuttle Invalid
Parameter. Firmware
error on controller board.
The shuttle is oscillating
too rapidly.
No shuttle movement or
shuttle moving at the
wrong speed.
The shuttle is not moving.
See "SHUTTLE JAM" on
page 282.
The shuttle type was not
detected at power-up or
the shuttle installed in the
printer is not supported
by the firmware.
Application software tried
to perform illegal printer
function, or damaged
logic circuits found on
controller board.
Solution
No action is required.
Not a printer problem. Have the
system administrator correct
applications data or configuration.
Contact your authorized service
1
representative.
Contact your authorized service
1
representative.
Contact your authorized service
1
representative.
Contact your authorized service
1
representative.
Check for obstruction to shuttle, a
twisted ribbon, or platen lever
closed too tightly. If fault source is
not apparent, contact your
authorized service representative.
Set the platen lever to match the
thickness of paper, but not too
tightly. Check and adjust the platen
gap. Inspect the ribbon mask for
deformation that snags and
interferes with shuttle movement. If
fault source is not apparent, contact
your authorized service
1
representative.
Contact your authorized service
1
representative.
Contact your authorized service
1
representative.
1