Printronix P7010 User Manual page 272

Chapter 7
Diagnosing Problems
Table 15. LCD Message Troubleshooting Table
Can User
Displayed Message
E34 TRACE CMPLT Yes
See User Manual
E99 UNKNOWN INT Yes
See User Manual
E Net Test Unavailable Yes
ERROR OCCURRED Yes
FLUSHING QUEUES*
ERROR: CPLD NOT No
PROGRAMMED
ERROR: DC Yes
PROGRAM NOT
VALID
272
Explanation
Correct?
An illegal or unsupported
instruction was attempted
in the application
program.
An illegal or unsupported
instruction was attempted
in the application
program.
The ethernet PCBA did
not initialize correctly.
An interim message that
displays while the printer
discards host data it
cannot use because a
fault condition exists.
While this message
displays, the asterisk (*)
rotates.
The Complex
Programmable Logic
Device (CPLD) on the
controller board is not
programmed. The EC
cannot read the version
bits in the CPLD which
tell the EC which
configuration version is
installed.
The printer cannot find
the data controller
program or the validation
checksum is corrupt.
Solution
1. Cycle Power. Run the print
job again. If the message
appears, load the latest
emulation software.
2. Cycle power. Run the print
job again. If the message
appears, record the display
message and send it to your
next higher support facility.
1. Cycle Power. Run the print
job again. If the message
appears, load the latest
emulation software.
2. Cycle power. Run the print
job again. If the message
appears, record the display
message and send it to your
next higher support facility.
Cycle power. Wait for "E Net Ready"
to display, then retry operation. If it
still fails, contact your authorized
1
service representative.
Wait. When the asterisk (*) stops
rotating, a different fault message
will appear: troubleshoot the final
message.
Contact your authorized service
1
representative.
Download the program again. If the
message appears, contact your
authorized service representative.
1