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Table 15. LCD Message Troubleshooting Table
Displayed Message
HMR BANK FAN FLT
Yes
ILL EXT BUS ACC*
No
ILL INST ACCSS*
No
ILLGL OPR ACCSS*
No
INCOMPAT E-NET
Yes
Remove NIC
INTAKE FAN FAULT
Yes
INTERRUPT UNUSED
No
VECTOR 00
INVALID ACTIVATE
No
INVALID COMMAND
No
Can User
Explanation
Correct?
Sensors cannot detect
current in fan circuit.
Illegal External Bus
Access. Firmware error
on the controller board.
Illegal Instruction
Accessed. Firmware
error on the controller
board.
Illegal Operand
Accessed. Firmware
error on controller board.
Incompatible network
interface card (NIC) is
installed.
Sensors cannot detect
current in fan circuit.
The controller board
receives an interrupt it
does not understand. The
problem can be created
by electrical noise, by a
software problem, or by a
hardware problem.
Printer detects a twinax
protocol communication
error.
Printer detects a twinax
protocol communication
error and reports the
error.
Fault Messages
Solution
Check that fan cable is connected.
Check for obstruction of vents and
fan airway; remove any
obstructions. Check for items
beneath the printer blocking cabinet
vents. Power back on the printer. If
this message recurs, contact your
authorized service representative.
Contact your authorized service
1
representative.
Contact your authorized service
1
representative.
Contact your authorized service
1
representative.
Install a compatible NIC to the
printer then reboot. If this message
still appears, contact your
authorized service representative.
Cycle power. If the message
appears, press CLEAR. If the
message does not clear, contact
your authorized service
1
representative.
Cycle power. If this message
occurred once and never again, you
can ignore it. If the message
reappears or appears consistently,
contact your authorized service
1
representative.
Contact your authorized service
1
representative.
Contact your authorized service
1
representative.
1
1
277
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