Printronix P7010 User Manual page 255

Table 15. LCD Message Troubleshooting Table
Displayed Message
15 COMM CHECK Yes
15V CTL FAIL* No
22 INVALID ADDR Yes
23.5V CTL FAIL* No
31 PAPER OUT Yes
TIMEOUT
32 PAPER JAM Yes
TIMEOUT
33 PLATEN OPEN Yes
TIMEOUT
34 RIBBON STALL Yes
TIMEOUT
48V CIRCUIT* No
See User Manual
48V PWR FAIL* No
Can User
Explanation
Correct?
A message that appears
in the CT emulation
meaning the line is not
active on a twinax
interface.
Controller voltage failure.
Unit address not
recognized by printer.
(Twinax interface)
23.5 Volt Controller
failed: a voltage failure on
the controller board.
A timeout message is
sent to the host if paper is
not loaded 10 minutes
after CLEAR was
pressed to clear the
paper out fault.
A timeout message is
sent to the host if no
paper motion has
occurred for 10 minutes
after CLEAR was
pressed to clear the jam
fault.
The forms thickness lever
has been open for at
least one minute.
In the CT emulation with
a coax interface, the
ribbon has not moved for
10 minutes after CLEAR
was pressed to clear the
ribbon drive fault.
Either the power supply is
not generating a proper
48 Volts or the controller
board is not detecting a
48 Volt output from the
power supply board.
Internal power failure.
Fault Messages
Solution
Check cable connection.
Contact your authorized service
1
representative.
Ensure that printer address
matches host setting.
Contact your authorized service
1
representative.
Load paper and run a print test. If
the message reappears, contact
your authorized service
1
representative.
Clear paper jam and reload paper.
Load paper, close the forms
thickness lever, and press CLEAR.
Reload the ribbon.
Contact your authorized service
1
representative.
Contact your authorized service
1
representative.
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