Printronix P7010 User Manual page 280

Chapter 7
Diagnosing Problems
Table 15. LCD Message Troubleshooting Table
Can User
Displayed Message
PAP UNEXP INT* No
PARAMETER ERROR* No
PARITY ERROR Yes
PLAT INV CMD* No
PLAT INV PARM* No
PLAT INV STATE* No
PLEASE WAIT... N/A
RESET IN
PROGRESS
POWER SUPPLY HOT Yes
PRINTER HOT Yes
PRINTER UNDER No
REMOTE CONTROL
PROTECTED INSTR* No
280
Explanation
Correct?
Paper Unexpected
Interrupt. Firmware error
on controller board.
Illegal parameter value
received in command
code over a coax/twinax
interface.
The printed output may
contain a random ?
(question mark)
characters.
Platen Invalid Command.
Firmware error on
controller board.
Platen Invalid Parameter.
Firmware error on
controller board.
Platen Invalid State.
Firmware error on
controller board.
Status message: the
printer finished loading
the program into flash
memory and is
automatically resetting
itself.
Power supply sensors
report high temperatures.
This message indicates
internal temperatures
over 60° Celsius (140°
Fahrenheit).
Status message: The
printer is under the
control of PrintNet
Enterprise (PNE) remote
management software.
Protected Instruction.
Firmware error on
controller board.
Solution
Contact your authorized service
1
representative.
Contact your system administrator.
Check your printer serial interface
parameter settings; if necessary,
adjust them so that they match the
settings of the attached host.
Contact your authorized service
1
representative.
Contact your authorized service
1
representative.
Contact your authorized service
1
representative.
No action is required.
Check printer environment. If hot or
dusty, relocate printer. Contact your
authorized service representative if
1
this occurs frequently.
Check printer environment. If hot or
dusty, relocate printer. Contact your
authorized service representative if
1
this occurs frequently.
No action is required.
Contact your authorized service
1
representative.