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Chapter
7
Diagnosing Problems
Table 15. LCD Message Troubleshooting Table
Can User
Displayed Message
ERROR: PROGRAM
Yes
NOT VALID
ERROR: SECURITY
No
KEY NOT DETECTED
ERROR: SHORT AT
No
ADDRESS XXXX
ERROR: WRITING TO
No
FLASH
ERROR: WRONG
No
CHECKSUM
ERROR: WRONG
No
OEM
ERROR: WRONG
No
PRINTER TYPE
ETHERNET ADAPTER
N/A
BEING INITIALIZED
ETHERNET
N/A
DETECTED
ETHERNET
No
INITIALIZING
274
Explanation
Correct?
The printer does not see
a program in flash
memory.
The security key is not
present or failed.
Hardware failure in
SDRAM or controller
circuitry.
Hardware or software
fault in flash memory.
The printer received the
complete program but the
checksum did not match.
The data may have been
corrupted during
downloading.
The SPX inserted in the
debug port is not
intended for this model
printer or this OEM.
The SPX inserted in the
debug port is not
intended for this model
printer or this OEM.
Status message
indicating that the
ethernet interface is
processing the boot
procedure.
Status message
indicating that the
Network Interface Card
has established
connection.
Status message: the
internal Network Interface
Card is processing the
boot procedure. (May
occur with older versions
of microcode.)
Solution
There is no program in printer
memory. Download the emulation.
Contact your authorized service
1
representative.
Contact your authorized service
1
representative.
Contact your authorized service
1
representative.
Contact your authorized service
1
representative.
Contact your authorized service
1
representative.
Contact your authorized service
1
representative.
No action is required.
No action is required.
No action is required.
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