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Genicom microLaser 210 User Giude

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GENICOM
microLaser 210

User Guide

Mar 00
Genicom
Publication No. GEG-99054

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Summary of Contents for Genicom microLaser 210

  • Page 1: User Guide

    GENICOM microLaser 210 User Guide Mar 00 Genicom Publication No. GEG-99054...

  • Page 2: Proprietary Statement

    The digitally encoded software included with your microLaser 210 is Copyrighted © 2000 by GENICOM. All Rights Reserved. This software may not be reproduced, modified, displayed, transferred, or copied in any form or in any manner or on any media, in whole or in part, without the express written permission of GENICOM. Copyright Notice This manual is Copyrighted ©...

  • Page 3: Table Of Contents

    Available Configurations 6 Chapter 1 Getting Started 1-1 Safety Precautions 1-2 Handling the Printer 1-2 Package Contents 1-2 CD-ROM Contents 1-3 Printer Location Requirements 1-3 Printer Weight and Dimensions 1-3 Space Requirements 1-4 Environment 1-5 Mar 00 Genicom Publication No. GEG-99054...
  • Page 4 210 User Guide Parts of the Printer 1-6 Optional Printer Accessories 1-9 Paper Path 1-9 Chapter 2 Using the Printer 2-1 Connecting the Printer to the AC Outlet 2-2 Turning Power On and Off 2-3 Connecting the Printer to the Host Computer 2-4...
  • Page 5 210 User Guide Navigating the Control Panel Menus 3-4 Menu Structure 3-6 Paper Menu 3-7 Interface Menu 3-9 PS Menu 3-10 PCL Menu 3-11 System Menu 3-13 Quality Menu 3-15 Functions Menu 3-16 Status Menu 3-17 Chapter 4 Maintaining the Printer 4-1...
  • Page 6 210 User Guide Clearing an E7 Paper Jam 5-13 Clearing an E6 Paper Jam 5-16 Print Image Quality Problems 5-18 Other Print Image Quality Problems 5-21 Miscellaneous Problems 5-22 Printer is Inoperative 5-22 Printer Operates Erratically 5-23 Printer Makes Unusual Noises 5-24...
  • Page 7 210 User Guide Loading Print Media 7-12 Loading the A4/Letter/Legal Paper Tray 7-12 Solving 550 Sheet Feeder Problems 7-16 Interpreting Paper Feeder Error Messages 7-17 Installation Problems 7-17 Clearing an E2 Paper Jam 7-18 Correcting Miscellaneous Paper Feeder Problems 7-19...
  • Page 8 210 User Guide Installing the Offset Catch Tray 9-3 Removing the Offset Catch Tray 9-7 Testing the Offset Catch Tray 9-10 Solving Offset Catch Tray Problems 9-10 Interpreting Offset Catch Tray Error Messages 9-11 Installation Problems 9-11 Clearing an Offset Catch Tray Paper Jam 9-12...
  • Page 9 210 User Guide DRAM, FLASH SIMM and Hard Disk Drive Options A-7 User Publications A-7 Consumables A-7 Appendix B Safety Notes and Regulatory Compliance B-1 Safety Notes B-2 Regulatory Compliance B-2 Safety Compliance B-2 EMC Compliance B-3 Mar 00 Genicom Publication No.
  • Page 10 210 User Guide Publication No. GEG-99054 Genicom Mar 00...

  • Page 11: Preface

    Preface In this Chapter . . . “Welcome” on page 2 “About this Manual” on page 2 “About the Printer” on page 5 Mar 00 Genicom Publication No. GEG-99054...

  • Page 12: About This Manual

    About this Manual Welcome Thank you for selecting the GENICOM microLaser 210 laser printer. This User Guide contains important information about the operation and care of your printer. Please read this manual in its entirety and keep it at hand for later reference.

  • Page 13: Printer Orientation

    Pay close attention to these sec- tions and read them fully to prevent possible injury. GENICOM will not be responsible for damage that results from improper use of the printer.

  • Page 14: About The Printer

    About the Printer About the Printer The GENICOM microLaser 210 printer uses a data modulated laser beam and conventional dry-ink xerographic processes to produce images up to 1200dpi resolution at a paper output speed of 21 pages per minute. The printer can accommodate both plain paper and other print media, and feeds paper from either a main 550-sheet paper tray or from the front tray, which is designed to feed special print media such as labels and transparencies.

  • Page 15: Available Configurations

    210 User Guide About the Printer Available Configurations The microLaser 210 is available in the following configurations: Standard Configuration - microLaser 210 The printer is available in the following standard configuration for table-top use: Memory: 16MB Resolutions: 300 x 300 dpi, 600 x 600 dpi, and 1200 x 1200 dpi...
  • Page 16 210 User Guide About the Printer Publication No. GEG-99054 Mar 00 Genicom...

  • Page 17: Getting Started

    “About this Chapter” on page 1-2 “Package Contents” on page 1-2 “Printer Location Requirements” on page 1-3 “Parts of the Printer” on page 1-6 “Optional Printer Accessories” on page 1-9 “Paper Path” on page 1-9 Mar 00 Genicom Publication No. GEG-99054...

  • Page 18: Safety Precautions

    210 User Guide Safety Precautions About this Chapter This chapter reviews the contents of the printer packaging, explains the parts of the printer, and describes the space and environment requirements of the printer. Safety Precautions This printer is available in either of the following power specifications: 110V and 220V. The speci- fications that apply to your printer depend on your machine configuration.

  • Page 19: Cd-Rom Contents

    The two CD-ROMs provided with your printer include the following contents: microLaser 210 Electronic Library CD-ROM The microLaser 210 Electronic Library CD-ROM contains printer drivers, software, and documentation designed to help you fully utilize the printer, and also contains Adobe Post- Script fonts that match those available on the printer.

  • Page 20: Space Requirements

    210 User Guide Printer Location Requirements Space Requirements A certain amount of space is required for proper operation of the printer and also for performing printer maintenance and replacing consumables. Use the following figures to plan for appropriate clearances when determining a location for your printer.

  • Page 21: Environment

    210 User Guide 1-5 Printer Location Requirements Environment Use the following guidelines to determine the best location for the printer: Horizontal, sturdy, and stable surface Location with good ventilation Location with stable temperature and humidity Exposed to direct sunlight...

  • Page 22: Parts Of The Printer

    210 User Guide Parts of the Printer Parts of the Printer The following figures indicate the names and functions of the main parts of the printer. Control panel Provides access to all controls required to Paper exit slot operate the printer.
  • Page 23 210 User Guide 1-7 Parts of the Printer Toner Cartridge Integrated cartridge contains the toner and the photosensitive drum. Front Cover Provides access to the interior of the printer. Allows you to replace the toner cartridge or remove jammed paper.
  • Page 24 210 User Guide Parts of the Printer LCD Display Shows error messages and other status messages; also displays menus, submenus, and settings. LED Indicators Show printer status. Pushbuttons Allow you to navigate through menus, place a printer offline, or cancel a print job.

  • Page 25: Optional Printer Accessories

    210 User Guide 1-9 Optional Printer Accessories Optional Printer Accessories The following figure shows all of the available accessories as installed on the printer: Offset Catch Tray Holds and separates large print jobs using an offset. Envelope Feeder Holds a maximum of 75 envelopes or 100 postcards.
  • Page 26 1-10 microLaser 210 User Guide Paper Path The paper emerges onto the output tray, or the offset output tray if installed. Figure 1-9: Paper Path. Publication No. GEG-99054 Mar 00 Genicom...

  • Page 27: Using The Printer

    “Connecting the Printer to the AC Outlet” on page 2-2 “Turning Power On and Off” on page 2-3 “Connecting the Printer to the Host Computer” on page 2-4 “Selecting Print Media” on page 2-8 “Loading the Universal Paper Tray” on page 2-11 Mar 00 Genicom Publication No. GEG-99054...

  • Page 28: Connecting The Printer To The Ac Outlet

    210 User Guide Connecting the Printer to the AC Outlet About this Chapter This chapter provides information concerning the daily use of the printer, including procedures for connecting the printer and loading print media, and guidelines for selecting print media.

  • Page 29: Turning Power On And Off

    210 User Guide 2-3 Turning Power On and Off Turning Power On and Off Use the following procedure to turn the printer on: Turn the printer on by pressing [ I ] on the power switch on the left front of the printer.

  • Page 30: Connecting The Printer To The Host Computer

    210 User Guide Connecting the Printer to the Host Computer Connecting the Printer to the Host Computer You must connect the printer to your computer using an IEEE 1284 parallel cable or a USB cable. These cables are user-supplied, the printer does not include either of these cables. The parallel and USB ports can not be used simultaneously, and the default configuration of your printer has the USB port turned off.

  • Page 31: Usb Port

    If you are using one of these operating systems, your PC may require an optional upgrade to work properly with USB. This upgrade is called USBSUPP.EXE and is provided in the \OTHER\USB directory of your Windows 95 CD-ROM. GENICOM does not supply this update. To find out if your hardware/operating system combination supports USB, run the free program USBREADY.EXE, available from www.usb.org.
  • Page 32 USB hardware, have an obsolete USB implementation. Your GENICOM USB printer will not work with these older systems unless a separate USB controller card is installed in your system. It is possible to have working hardware but not have a physical port, in which case the proper connector must be purchased from the system supplier.
  • Page 33 The keyboard USB port on an iMac can only source a minimal amount of power. Plugging a bus-powered device into this port can cause problems because of insufficient power. Since the GENICOM USB Printer draws no power from the bus, it should be possible to use this port without affecting other USB devices.

  • Page 34: Selecting Print Media

    210 User Guide Selecting Print Media Press the NEXT button until the text “USB Setup” is shown on the second line of the dis- play. Press the SELECT button to enter the USB setup submenu. Press the NEXT button until the text “Interpreter” is shown on the second line of the display.

  • Page 35: Correct Paper Storage

    210 User Guide 2-9 Selecting Print Media Has staples or paperclips attached Is categorized as thermal paper, coated paper, or carbon paper Is an envelope that is embossed, is made of extremely thick paper, or is padded Is an envelope that has metal clasps...
  • Page 36 2-10 microLaser 210 User Guide Selecting Print Media Transparencies: 30 Labels: 30 Standard Paper: 100 Other paper: Stack Height 11.5mm Standard Postcard: 30 Use in Front Tray Do not use Fully covered with labels Shiny backing sheet exposed NOTE: Expect a slight reduction in image quality when you print on envelopes, labels, transparencies, or postcards.

  • Page 37: Print Media Weight, Type, And Size

    210 User Guide 2-11 Loading the Universal Paper Tray Print Media Weight, Type, and Size The following table defines print media that you can use in each of the paper sources, and also indi- cates the feed orientation—long edge feed (LEF) or short edge feed (SEF). If you have concerns about a specific brand or type of media, try samples of the media to determine if the resulting printer performance and print quality meet your expectations.
  • Page 38 2-12 microLaser 210 User Guide Loading the Universal Paper Tray Use the following procedure to load paper into the 550 sheet universal paper tray: Place the paper tray on a level surface. Squeeze the length guide, lift it up, and slide it to the rear of the tray.
  • Page 39 210 User Guide 2-13 Loading the Universal Paper Tray Squeeze the right width guide, lift it up, and slide the guides to the sides of the tray. Verify that the plate has dropped down into the base of the paper tray. If the tray is locked in the up potision, pull the lever near the front of the tray to release the plate, or push the paper tray all the way into the printer and then remove it.
  • Page 40 2-14 microLaser 210 User Guide Loading the Universal Paper Tray Align the edges of the paper and place it in the center of the paper tray with the print side down. NOTE: To avoid paper jams and other paper transportation problems, make sure the length and width guides are adjusted to match the paper size and are locked firmly into place Squeeze the right width guide, lift it up, and adjust the guides to match the paper width.

  • Page 41: Loading The Front Tray

    210 User Guide 2-15 Loading the Front Tray Grasp the paper tray with both hands and insert it into the paper tray well on the printer. Push the paper tray completely into the printer, making sure the tray is properly seated.
  • Page 42 2-16 microLaser 210 User Guide Loading the Front Tray Do not mix print media in the front tray; for example, do not load a stack that includes both envelopes and standard paper. Load only one type of print media. Do not mix print media sizes in the front tray; for example, do not load a stack that includes two or more different sizes of paper.
  • Page 43 210 User Guide 2-17 Loading the Front Tray Stack the paper that you will load in the front tray, making sure that the edges are aligned and neat. Position the paper stack so the surface to be printed faces up.
  • Page 44 2-18 microLaser 210 User Guide Loading the Front Tray Publication No. GEG-99054 Mar 00 Genicom...

  • Page 45: Understanding And Navigating The Control Panel Menus

    “Interface Menu” on page 3-9 “PS Menu” on page 3-10 “PCL Menu” on page 3-11 “System Menu” on page 3-13 “Quality Menu” on page 3-15 “Functions Menu” on page 3-16 “Status Menu” on page 3-17 Mar 00 Genicom Publication No. GEG-99054...

  • Page 46: Control Panel Features

    210 User Guide Control Panel Features About this Chapter This chapter explains the control panel and its functions, and also demonstrates how to navigate throughout the various menus and submenus that allow you to view and change the printer set- tings.

  • Page 47: Led Indicators

    210 User Guide 3-3 Control Panel Features LED Indicators The LED indicators also indicate printer status. The four indicators can each be on, off, or blink- ing, indicating different phases of printer operation. The table below explains the LED indicators.

  • Page 48: Microlaser 210 User Guide

    210 User Guide Navigating the Control Panel Menus Pushbutton Function STATUS—Push this button to enter the Status Menu and view the current status of printer. PREVIOUS—Push this button to return to the previous menu, submenu, or option within the same level of the menu structure.
  • Page 49 210 User Guide 3-5 Navigating the Control Panel Menus The following figure shows the sequence of pushbuttons and display messages that would allow you to change the number of copies printed. This example illustrates the basic relationship between menus and submenus and demonstrates how the NEXT, PREVIOUS, SELECT, and RETURN buttons help you to navigate through the menus.

  • Page 50: Menu Structure

    210 User Guide Menu Structure Menu Structure The following figure shows the structure of the control panel main menus and submenus. For more specific information about using and navigating the printer menu system, see the User Guide pro- vided on the Electronic Library CD-ROM.

  • Page 51: Paper Menu

    210 User Guide 3-7 Paper Menu Paper Menu The Paper Menu provides access to the printer settings for various paper-handling functions. Use the following procedure to enter the paper menu: Press the MENU button on the control panel. Press the NEXT button until the text “Paper Menu” is shown on the second line of the dis- play.
  • Page 52 210 User Guide Paper Menu Media Size/Type Front Tray Size Type 1. Press NEXT or PREVIOUS to scroll This submenu allows Size: Letter LEF Front Tray: Front Tray: through the list of available sources you to set the media...

  • Page 53: Interface Menu

    210 User Guide 3-9 Interface Menu Interface Menu The Interface Menu provides access to the printer interface settings. Use the following procedure to enter the interface menu: Press the MENU button on the control panel. Press the NEXT button until the text “Interface Menu” is shown on the second line of the display.

  • Page 54: Ps Menu

    3-10 microLaser 210 User Guide PS Menu PS Menu The PS Menu provides access to the PostScript settings. Use the following procedure to enter the PS Menu: Press the MENU button on the control panel. Press the NEXT button until the text “PS Menu” is shown on the second line of the display.

  • Page 55: Pcl Menu

    210 User Guide 3-11 PCL Menu PCL Menu The PCL Menu provides access to the PCL settings. Use the following procedure to enter the PCL menu: Press the MENU button on the control panel. Press the NEXT button until the text “PCL Menu” is shown on the second line of the dis- play.
  • Page 56 3-12 microLaser 210 User Guide PCL Menu Macro Filter 1. Press NEXT or PREVIOUS to This submenu allows toggle between ON and OFF. you to turn the 2. Press SELECT to save this macro filter on or setting. off. Lines Per Page 5 - 128 1.

  • Page 57: System Menu

    210 User Guide 3-13 System Menu System Menu The system menu provides access to system settings. Use the following procedure to enter the sys- tem menu: Press the MENU button on the control panel. Press the NEXT button until the text “System Menu” is shown on the second line of the dis- play.
  • Page 58 3-14 microLaser 210 User Guide System Menu Jam Recovery 1. Press NEXT or PREVIOUS to toggle This submenu allows you to turn between ON and OFF. jam recovery on or off. 2. Press SELECT to save this setting. Hex Print 1.

  • Page 59: Quality Menu

    210 User Guide 3-15 Quality Menu Quality Menu The Quality Menu provides access to the printer settings that are related to print quality. Use the following procedure to enter the Quality Menu: Press the MENU button on the control panel.

  • Page 60: Functions Menu

    3-16 microLaser 210 User Guide Functions Menu Functions Menu The Functions Menu provides access to several printer functions that can supply you with informa- tion about the printer and its settings. Use the following procedure to enter the Functions Menu: Press the MENU button on the control panel.

  • Page 61: Status Menu

    210 User Guide 3-17 Status Menu Status Menu In addition to the main menus listed above, the printer also provides a status menu that allows you to view the current settings for the input and output trays and the toner cartridge. Use the follow- ing procedure to enter the Status Menu: Press the STATUS button on the control panel.
  • Page 62 3-18 microLaser 210 User Guide Status Menu Publication No. GEG-99054 Mar 00 Genicom...

  • Page 63: Maintaining The Printer

    “Upgrading Printer Firmware” on page 4-2 “Replacing Printer Components” on page 4-3 “Cleaning the Printer” on page 4-17 “Moving the Printer” on page 4-21 “Storing the Printer for Long Periods of Time” on page 4-22 Mar 00 Genicom Publication No. GEG-99054...

  • Page 64: Upgrading Printer Firmware

    210 User Guide Upgrading Printer Firmware About this Chapter This chapter provides information about maintaining your printer. Although the printer requires very little maintenance, with normal daily use you will need to perform some routine maintenance procedures, including replacing consumable items and cleaning the printer. This chapter also con- tains information about moving and storing the printer.

  • Page 65: Replacing Printer Components

    210 User Guide 4-3 Replacing Printer Components Replacing Printer Components Replacing the Toner Cartridge The toner cartridge contains the dry ink as well as the xerographic drum and associated compo- nents that create the xerographic image on a sheet of paper. The toner cartridge will eventually run out of ink through normal use.
  • Page 66 210 User Guide Replacing Printer Components Place a drop-cloth or some paper on the table or floor near the printer. Press the button on the top of the printer to open the front cover, and pull the cover all the way open.
  • Page 67 210 User Guide 4-5 Replacing Printer Components Grasp the toner cartridge firmly and pull the sealing tape straight out from the cartridge. Slide the pegs on the toner cartridge into the channels on the inside of the printer, and lower the toner cartridge into the printer.

  • Page 68: Replacing The Fuser

    210 User Guide Replacing Printer Components Dispose of or recycle the used toner cartridge. WARNING! Do not dispose of the old toner cartridge in an incinerator or in an open fire. Replacing the Fuser The fuser melts the toner image into the paper to form a finished print. The fuser wears with nor- mal use and can leave dirt or marks on printed sheets when worn.
  • Page 69 210 User Guide 4-7 Replacing Printer Components Squeeze the tabs on the top of the rear cover, and pull the cover toward you to open it. Remove the screws that secure the fuser to the printer. Grasp the metal brackets on the sides of the fuser and pull the fuser toward you to remove it from the printer.
  • Page 70 210 User Guide Replacing Printer Components Insert the new fuser into the printer, making sure it is securely seated. Secure the fuser to the printer by replacing and tightening the screws. Close the rear cover. Publication No. GEG-99054 Mar 00...

  • Page 71: Replacing Feed Roll, Nudger Roll, And Retard Roll

    210 User Guide 4-9 Replacing Printer Components Verify that the power switch of the printer is in the [O] (off) position, then insert the plug of the power cord into the AC outlet. Turn the printer on by pressing [ I ] on the power switch on the front of the printer.
  • Page 72 4-10 microLaser 210 User Guide Replacing Printer Components Turn the printer off by pressing the [ O ] on the power switch on the right side of the printer, and disconnect the AC power cord from the wall outlet. Remove the paper tray of the feeder that you intend to replace rolls on and set it on a flat level surface.
  • Page 73 210 User Guide 4-11 Replacing Printer Components Unclip the retaining tabs on the end of the feed roll and nudger roll, and remove the rolls from their shafts. Push the new feed roll and nudger roll onto their shafts until the retaining tabs click into place.
  • Page 74 4-12 microLaser 210 User Guide Replacing Printer Components Release the metal stopper plate inside the printer so it returns to its normal position. Press the locks on the left and right of the retard roll inside the paper tray, and lift the lever to open the retard roll cover.
  • Page 75 210 User Guide 4-13 Replacing Printer Components Push the new retard roll onto the shaft until the retaining tab clicks into place. Make sure the retaining tab is toward the right side of the printer. Close the retard roll cover.

  • Page 76: Replacing The Btr Roller

    4-14 microLaser 210 User Guide Replacing Printer Components Grasp the paper tray with both hands and insert it into the paper tray well on the printer. Push the paper tray all the way into the printer, making sure the tray is properly seated.
  • Page 77 210 User Guide 4-15 Replacing Printer Components Push the button on top of the printer to release the front cover, and pull the front cover toward you to open it. Remove the toner cartridge from the printer. NOTE: To prevent stains, place the toner cartridge on some old newspaper or other disposable surface.
  • Page 78 4-16 microLaser 210 User Guide Replacing Printer Components Holding both ends of the BTR roller, pull it toward you and llift it out of the printer. Position the new BTR roller so the gear is at the right end of the roller. Insert the left end of the shaft into the left clip inside the printer, then insert the right end into the right clip.

  • Page 79: Cleaning The Printer

    210 User Guide 4-17 Cleaning the Printer Insert the pegs on the toner cartridge into the channels inside the printer, and push the toner cartridge into the printer. Close the front cover, pressing on the center of the cover until it locks firmly in place.
  • Page 80 4-18 microLaser 210 User Guide Cleaning the Printer Turn the printer off by pressing the [ O ] on the power switch on the right side of the printer, and disconnect the AC power cord from the wall outlet. Using a soft cloth that is slightly damp with cold water, wipe the printer covers and tray faces.

  • Page 81: Cleaning The Interior

    Since there is always the possibility of damaging delicate printer components by careless- ness or vigorous cleaning methods, GENICOM recommends that you clean the interior only when you are instructed to do so by a service representative or in a troubleshooting proce- dure presented in this manual.
  • Page 82 4-20 microLaser 210 User Guide Cleaning the Printer After removing a paper jam or replacing the toner cartridge, remove any paper scraps from inside the printer and wipe off paper dust with a clean, dry cloth. Publication No. GEG-99054 Mar 00...

  • Page 83: Moving The Printer

    210 User Guide 4-21 Moving the Printer Moving the Printer Follow the guidelines below when lifting or moving the printer: The printer is very heavy, and should always be lifted by two people. The weight of the printer without paper tray, toner cartridge, and paper is about 55 lbs (25 kg). Never attempt to lift the printer alone.

  • Page 84: Storing The Printer For Long Periods Of Time

    4-22 microLaser 210 User Guide Storing the Printer for Long Periods of Time Remove all installed paper-handling options. Refer to Chapters 6 through 10 for instructions for removing installed paper-handling options. Remove the toner cartridge and place it in an opaque plastic bag, then seal the bag with tape and place it in a sturdy box.

  • Page 85: Troubleshooting

    “About this Chapter” on page 5-2 “Installation Problems” on page 5-2 “Paper Jams” on page 5-4 “Print Image Quality Problems” on page 5-18 “Miscellaneous Problems” on page 5-22 “Warning Messages and Error Messages” on page 5-26 Mar 00 Genicom Publication No. GEG-99054...

  • Page 86: Installation Problems

    210 User Guide Installation Problems About this Chapter This chapter describes the problems that you may encounter when using your printer, and provides procedures for resolving the problems. This chapter also lists the warning and error messages that appear on the control panel display.

  • Page 87: Inoperative Printer

    210 User Guide 5-3 Installation Problems Inoperative Printer If you have problems turning on the printer, check the possible causes listed in the table below. If the printer will not start after checking these items, turn the printer off, disconnect the power cord from the AC outlet, and contact your dealer or an authorized service provider.

  • Page 88: Paper Jams

    210 User Guide Paper Jams Refer to the pictorial unpacking sheet and the Installation Guide included in the printer packaging and make sure you have removed all shipping spacers and protective tape from the inside of the printer, the paper trays, and the toner cartridge.
  • Page 89 210 User Guide 5-5 Paper Jams Figure 1-4: Paper Jam Locations and Error Codes. The most common causes of paper jams are: The printer is not placed on a level surface. The print media does not conform to the specifications.

  • Page 90: Clearing An E2 Paper Jam

    210 User Guide Paper Jams Clearing an E2 Paper Jam If an E2 error code precedes the error message on the first line of the control panel display, paper has jammed somewhere between the feed area and the registration sensor. Use the following proce- dure to clear a paper jam in this location: Remove any printed pages from the output tray.
  • Page 91 210 User Guide 5-7 Paper Jams Remove any jammed or wrinkled paper from the paper tray. Remove any jammed paper from the inside of the paper tray well. If the jam occurred while feeding from Tray 2 or 3, remove the paper tray associated with that feeder and remove any jammed paper.

  • Page 92: Clearing An E3 Paper Jam

    210 User Guide Paper Jams Insert each paper tray into the appropriate paper tray well, either on the optional feeder or on the printer. If the front tray is open, close it. Then pull on the recessed area on the front cover to open it.
  • Page 93 210 User Guide 5-9 Paper Jams Remove all paper from the front tray. Press the button on the top of the front cover to release the cover, and open the front cover. Remove the toner cartridge from the inside of the printer.

  • Page 94: Clearing An E4 Jam

    5-10 microLaser 210 User Guide Paper Jams Insert the pegs on the sides of the toner cartridge into the channels on the inside of the printer, and push the cartridge into the printer. Close the front cover, pressing on the center of the front cover until it closes securely.
  • Page 95 210 User Guide 5-11 Paper Jams Squeeze the tabs on the top rear of the printer and pull the rear cover toward you to open it. If there is paper jammed in the space behind the rear cover, remove it.
  • Page 96 5-12 microLaser 210 User Guide Paper Jams If there is paper jammed around the fuser unit, lift up the fuser unit release levers on the left and right sides of the fuser and remove the jammed paper. Return the fuser release levers to their original position.

  • Page 97: Clearing An E7 Paper Jam

    210 User Guide 5-13 Paper Jams Close the rear cover. Clearing an E7 Paper Jam When an E7 error message is shown on the display screen, there is a paper jam in the duplexer. Use the following procedure to clear a duplex paper jam: If you are using the paper tray in its extended position, remove the paper tray from the printer.
  • Page 98 5-14 microLaser 210 User Guide Paper Jams Remove any jammed paper from the duplex area. Push the green tabs on the sides of the duplexer toward the center of the duplexer, and grasp the recessed areas on the sides of the duplexer and remove it from the printer.
  • Page 99 210 User Guide 5-15 Paper Jams Remove any jammed paper from inside the duplexer unit. Slide the tabs on the left and right sides of the duplexer into the channels inside the printer, and push the duplexer completely into the printer.

  • Page 100: Clearing An E6 Paper Jam

    5-16 microLaser 210 User Guide Paper Jams Close the rear cover. Clearing an E6 Paper Jam If an E6 error code precedes the error message on the first line of the control panel display, paper has jammed at the offset catch tray. Use the following procedure to clear a paper jam in this loca- tion: Pull on the recessed area on the rear of the offset catch tray to open the rear cover.
  • Page 101 210 User Guide 5-17 Paper Jams Close the rear cover of the offset catch tray. Squeeze the latch on the upper part of the rear cover, and pull the cover toward you to open it. If there is paper jammed in the space behind the rear cover, remove it.

  • Page 102: Print Image Quality Problems

    5-18 microLaser 210 User Guide Print Image Quality Problems Print Image Quality Problems When functioning correctly, the printer should produce printed paper that is relatively flat and undamaged, containing a fused image of correct intensity—without streaks, smears, spots, or miss- ing areas.
  • Page 103 210 User Guide 5-19 Print Image Quality Problems Vertical black The toner cartridge is old or Replace the toner cartridge. streaks damaged. Repetitive defects The paper path is dirty. Print out several blank sheets. The toner cartridge is old or Replace the toner cartridge.
  • Page 104 5-20 microLaser 210 User Guide Print Image Quality Problems Black page The toner cartridge is old or Replace the toner cartridge. damaged. The high-voltage power supply may Contact your dealer or an authorized be defective. service provider. Blank page The sealing tape of the toner Pull out the sealing tape.

  • Page 105: Other Print Image Quality Problems

    210 User Guide 5-21 Print Image Quality Problems Plotted print The print media is outside the Use the recommended print media. recommended specifications. The print media is moist. Remove the moist media and load new, dry media. The toner cartridge is old or Replace the toner cartridge.

  • Page 106: Miscellaneous Problems

    5-22 microLaser 210 User Guide Miscellaneous Problems The control panel does not display an error code. The following procedure guides you through multiple actions that may solve this print image qual- ity problem. Proceed one step at a time until the problem is solved—you may not need to complete the entire procedure.

  • Page 107: Printer Operates Erratically

    210 User Guide 5-23 Miscellaneous Problems The printer motors do not run and the printer does not warm up. The control panel does not display an error code. The following procedure guides you through multiple actions that may solve this print image qual- ity problem.

  • Page 108: Printer Makes Unusual Noises

    5-24 microLaser 210 User Guide Miscellaneous Problems A loose or partially connected AC power cord may cause erratic operation. If the AC power cord is repeatedly loose or disconnected, you may consider moving the printer to a safer loca- tion. If the AC wall outlet is broken, allowing the power cord to easily fall out, replace the outlet.

  • Page 109: Room Lights Dim Or Flicker When Printer Starts

    210 User Guide 5-25 Miscellaneous Problems Broken and dangling components or scraps of paper lodged inside the printer may be brush- ing against moving parts and causing the noise. Inspect the fan outlets for broken grills or objects stuck in the fans. Remove any objects from the fan grill.

  • Page 110: Warning Messages And Error Messages

    5-26 microLaser 210 User Guide Warning Messages and Error Messages If the radio/television is plugged into the same AC wall outlet as the printer, plug either the printer or the radio/television into another AC outlet. Electrical noise may be transmitted through the AC line. You can reduce the noise to the radio/television by using a dedicated AC wall outlet for the printer.

  • Page 111: Warning Messages

    210 User Guide 5-27 Warning Messages and Error Messages Warning Messages The following table lists warning messages, possible causes, and the actions required to correct each cause. Warning Message Possible Cause Action Line 2 of display Paper Out Tray 1 There is no paper in Tray 1.

  • Page 112: Error Messages

    5-28 microLaser 210 User Guide Warning Messages and Error Messages Error Messages The table below lists error messages, the possible causes of each error, and the actions required to recover from each error. Error Message Error Message Possible Cause Action...
  • Page 113 210 User Guide 5-29 Warning Messages and Error Messages Error Message Error Message Possible Cause Action Line 1 Line 2 U2 ROS FAILURE Call Service The ROS has failed. Turn the printer off, then turn it on. If the problem reoccurs,...
  • Page 114 5-30 microLaser 210 User Guide Warning Messages and Error Messages Publication No. GEG-99054 Mar 00 Genicom...

  • Page 115: Chapter 6 Using The Duplexer

    “About this Chapter” on page 6-2 “About the Duplexer” on page 6-2 “Installing the Duplexer” on page 6-2 “Testing the Duplexer” on page 6-4 “Solving Duplexer Problems” on page 6-6 “Removing the Duplexer” on page 6-13 Mar 00 Genicom Publication No. GEG-99054...

  • Page 116: About The Duplexer

    210 User Guide About the Duplexer About this Chapter This chapter provides all of the information necessary to install, use, and maintain the duplexer. About the Duplexer The duplexer is a customer-installed optional device that enables automatic printing on both sides of a sheet of paper.
  • Page 117 210 User Guide 6-3 Installing the Duplexer Turn the printer off and remove the AC plug from the AC wall outlet. If you are using the paper tray in its extended position, remove the paper tray from the printer.

  • Page 118: Testing The Duplexer

    210 User Guide Testing the Duplexer Slide the tabs on the left and right sides of the duplexer into the channels inside the printer, and push the duplexer completely into the printer. Push the green tabs on the sides of the duplexer out toward the sides of the printer to secure the duplexer to the printer.
  • Page 119 210 User Guide 6-5 Testing the Duplexer Once the printer has warmed up and displays the “Ready” message on the control panel dis- play, use any software application to print a few duplexed sheets. If the duplexer does not transport paper or if the control panel shows an error message, refer to “Solving Duplexer Problems”...

  • Page 120: Solving Duplexer Problems

    210 User Guide Solving Duplexer Problems Solving Duplexer Problems When there is a problem with the duplexer, the printer control panel displays an error code and error message. Most duplexer error codes indicate routine status conditions such as a paper tray running out of paper or a paper jam in a specific area of the duplexer.

  • Page 121: Clearing Duplex Paper Jams

    210 User Guide 6-7 Solving Duplexer Problems If the printer is not operational after you have removed the duplexer, refer to Chapter 5: Troubleshooting. After correcting the printer problem, return to “Installing the Duplexer” on page 6-2 and reinstall the duplexer.
  • Page 122 210 User Guide Solving Duplexer Problems Remove any jammed paper from the duplex area. Push the green tabs on the sides of the duplexer toward the center of the duplexer, and grasp the recessed areas on the sides of the duplexer and remove it from the printer.
  • Page 123 210 User Guide 6-9 Solving Duplexer Problems Remove any jammed paper from inside the duplexer unit. Slide the tabs on the left and right sides of the duplexer into the channels inside the printer, and push the duplexer completely into the printer.

  • Page 124: Correcting Miscellaneous Duplexer Problems

    6-10 microLaser 210 User Guide Solving Duplexer Problems Close the rear cover. Correcting Miscellaneous Duplexer Problems Some duplexer problems may not cause an error message and may not interfere with the operation of the printer. If you are experiencing one of the problems listed below and there is no error message shown on the control panel display, refer to the procedures in the following sections to check the possible causes of the specific problem.
  • Page 125 210 User Guide 6-11 Solving Duplexer Problems If the connection between the duplexer and the printer is not intact, the duplexer will not receive power or logic commands, resulting in an inoperative duplexer Examine the printer driver settings to make sure the duplexer is available as an installed option.
  • Page 126 6-12 microLaser 210 User Guide Solving Duplexer Problems Duplex Makes Unusual Noises The following characteristics define this duplexer problem: The duplexer makes unusual noises or makes more noise than usual either while idle or while printing. The duplexer feeds paper without a problem.

  • Page 127: Removing The Duplexer

    210 User Guide 6-13 Removing the Duplexer Removing the Duplexer Use the following procedure to remove the duplexer: Turn off the printer and disconnect the AC power cord from the AC wall outlet.. If you are using the paper tray in its extended position, remove the paper tray from the printer.
  • Page 128 6-14 microLaser 210 User Guide Removing the Duplexer Pull the duplex unit toward you while sliding the left and right tabs inward, then grasp the recessed areas on the sides of the duplex unit and remove it from the printer.

  • Page 129: Using The 550 Sheet Feeder

    “Selecting Print Media” on page 7-11 “Loading Print Media” on page 7-12 “Solving 550 Sheet Feeder Problems” on page 7-16 “Maintaining the 550 Sheet Feeder” on page 7-21 “Moving the 550 Sheet Feeder” on page 7-29 Mar 00 Genicom Publication No. GEG-99054...

  • Page 130: About The 550 Sheet Feeder

    210 User Guide About the 550 Sheet Feeder About this Chapter This chapter provides all of the information necessary to install, use, and maintain the 550 sheet paper feeder option, including procedures for cleaning the feeder and removing paper jams.

  • Page 131: Installing The 550 Sheet Paper Feeders

    210 User Guide 7-3 Installing the 550 Sheet Paper Feeders Installing the 550 Sheet Paper Feeders Before installing the paper feeder(s), verify that you have received the following items in the paper feeder shipping box: 550 Sheet Paper Feeder...
  • Page 132 210 User Guide Installing the 550 Sheet Paper Feeders Turn the printer off by pressing [ O ] on the power switch on the left front of the unit. NOTE: Installing the paper feeder while the printer is on may damage the printer or paper feeder.
  • Page 133 210 User Guide 7-5 Installing the 550 Sheet Paper Feeders Remove the main paper tray from the printer. Align the holes on the bottom of the printer with the pegs on the paper feeder, and lower the printer onto the paper feeder.

  • Page 134: Installing Two Paper Feeders

    210 User Guide Installing the 550 Sheet Paper Feeders Insert the feeder paper tray and the main paper tray all the way into the paper feeder, making sure each is properly seated inside the printer. Insert the plug of the power cord into the AC outlet, and turn the printer on by pressing [ I ] on the power switch on the left front of the printer.
  • Page 135 210 User Guide 7-7 Installing the 550 Sheet Paper Feeders Place one paper feeder on a sturdy, level surface. NOTE: Do not move the printer when the paper feeder is installed. Align the three holes on the bottom of the upper feeder with the three stubs on the lower feeder, and place the upper paper feeder on top of the lower paper feeder.
  • Page 136 210 User Guide Installing the 550 Sheet Paper Feeders Turn the printer off by pressing [ O ] on the power switch on the left front of the printer. Disconnect the power cord from the AC outlet and from the printer.
  • Page 137 210 User Guide 7-9 Installing the 550 Sheet Paper Feeders Remove the main paper tray from the printer. Lift the printer and lower it onto the two stacked paper feeders, aligning the pegs on the upper paper feeder with the holes on the bottom of the printer.
  • Page 138 7-10 microLaser 210 User Guide Installing the 550 Sheet Paper Feeders Load paper into the paper trays for both paper feeders. Insert the paper trays all the way into the paper feeders, making sure each tray is properly seated. Connect the AC power cord to the printer and the AC wall outlet.

  • Page 139: Testing The 550 Sheet Feeder

    210 User Guide 7-11 Testing the 550 Sheet Feeder NOTE: If an error message appears on the control panel display, see the Chapter titled “Error Messages” in the User Manual. Testing the 550 Sheet Feeder After installing the 550 sheet paper feeder, use the following test procedure to verify that the feeder is operating correctly.

  • Page 140: Print Media Weight, Type, And Size

    7-12 microLaser 210 User Guide Loading Print Media Store reams of paper in an area away from both direct sunlight and high humidity Open sealed reams only when you are ready to load the paper into the paper tray, and always close and seal partial reams of paper.
  • Page 141 210 User Guide 7-13 Loading Print Media Use the following procedure to load paper into the 550 sheet A4/letter/legal paper tray: Place the paper tray on a level surface. Squeeze the length guide, lift it up, and slide it to the rear of the tray.
  • Page 142 7-14 microLaser 210 User Guide Loading Print Media Squeeze the right width guide, lift it up, and slide the guides to the sides of the tray. Verify that the plate has dropped down into the base of the paper tray. If the tray is locked in the up potision, pull the lever near the front of the tray to release the plate, or push the paper tray all the way into the printer and then remove it.
  • Page 143 210 User Guide 7-15 Loading Print Media Align the edges of the paper and place it in the center of the paper tray with the print side down. NOTE: To avoid paper jams and other paper transportation problems, make sure the length and width guides are adjusted to match the paper size and are locked firmly into place Squeeze the right width guide, lift it up, and adjust the guides to match the paper width.

  • Page 144: Solving 550 Sheet Feeder Problems

    7-16 microLaser 210 User Guide Solving 550 Sheet Feeder Problems Grasp the paper tray with both hands and insert it into the paper tray well on the printer. Push the paper tray completely into the printer, making sure the tray is properly seated..

  • Page 145: Interpreting Paper Feeder Error Messages

    210 User Guide 7-17 Solving 550 Sheet Feeder Problems If the paper feeder is inoperative after installation, refer to “Installation Problems” on page 7-17 and complete the recommended procedure. If the printer control panel displays an error message or an error code, refer to “Interpreting Paper Feeder Error Messages”...

  • Page 146: Clearing An E2 Paper Jam

    7-18 microLaser 210 User Guide Solving 550 Sheet Feeder Problems Turn the printer off by pressing the [ O ] on the power switch on the right side of the printer. Remove and then reinstall the feeder. If the feeder is still inoperative after reinstallation, remove it from the printer so you can run tests on the printer alone.

  • Page 147: Correcting Miscellaneous Paper Feeder Problems

    210 User Guide 7-19 Solving 550 Sheet Feeder Problems Push the paper trays back into the printer and optional feeders. Correcting Miscellaneous Paper Feeder Problems Some paper feeder problems may not cause an error message and may not interfere with the opera- tion of the printer.
  • Page 148 7-20 microLaser 210 User Guide Solving 550 Sheet Feeder Problems If the 550 sheet feeder is correctly set as an installed option, reload the printer driver software. The printer driver software running on the host computer may be damaged. Reinstalling the software is an easy and inexpensive way to isolate or eliminate the problem.

  • Page 149: Maintaining The 550 Sheet Feeder

    210 User Guide 7-21 Maintaining the 550 Sheet Feeder Remove the paper trays and inspect the inside of the feeder for jammed paper or obviously broken components. Broken components or scraps of paper lodged inside the feeder may be brushing against mov- ing parts and causing the noise.
  • Page 150 7-22 microLaser 210 User Guide Maintaining the 550 Sheet Feeder Remove the paper tray of the feeder that you intend to clean and set it on a flat level surface. Pull the metal stopper plate down. Unclip the retaining tabs on the end of the feed roll and nudger roll, and remove the rolls from their shafts.
  • Page 151 210 User Guide 7-23 Maintaining the 550 Sheet Feeder Push the new feed roll and nudger roll onto their shafts until the retaining tabs click into place. Make sure the tabs are toward the right side of the printer.
  • Page 152 7-24 microLaser 210 User Guide Maintaining the 550 Sheet Feeder Press the locks on the left and right of the retard roll inside the paper tray, and lift the lever to open the retard roll cover. Unclip the retaining tab on the retard roll and remove it from the shaft.
  • Page 153 210 User Guide 7-25 Maintaining the 550 Sheet Feeder Push the new retard roll onto the shaft until the retaining tab clicks into place. Make sure the retaining tab is toward the right side of the printer. Close the retard roll cover.

  • Page 154: Removing The 550 Sheet Feeder

    7-26 microLaser 210 User Guide Removing the 550 Sheet Feeder Grasp the paper tray with both hands and insert it into the paper tray well on the printer. Push the paper tray all the way into the printer, making sure the tray is properly seated.
  • Page 155 210 User Guide 7-27 Removing the 550 Sheet Feeder Disconnect the power cord from the AC outlet. CAUTION: Removing or installing the paper feeder while the printer is on may damage the printer or paper feeder. Close the front tray and remove any printed sheets from the paper output tray.
  • Page 156 7-28 microLaser 210 User Guide Removing the 550 Sheet Feeder Remove the three screws that secure the printer to the paper feeder. Lift the printer to remove it from the feeder. Publication No. GEG-99054 Mar 00 Genicom...

  • Page 157: Moving The 550 Sheet Feeder

    210 User Guide 7-29 Moving the 550 Sheet Feeder Moving the 550 Sheet Feeder When moving the printer a short distance, you may leave the 550 sheet paper feeder attached. However, when moving the printer a long distance, please remove the 550-sheet paper feeder to avoid damaging either the printer or the feeder.
  • Page 158 7-30 microLaser 210 User Guide Moving the 550 Sheet Feeder Publication No. GEG-99054 Mar 00 Genicom...

  • Page 159: Chapter 8 Using The Envelope Feeder

    “Testing the Envelope Feeder” on page 8-4 “Selecting Print Media” on page 8-4 “Loading the Envelope Feeder” on page 8-6 “Solving Envelope Feeder Problems” on page 8-7 “Maintaining the Envelope Feeder” on page 8-13 Mar 00 Genicom Publication No. GEG-99054...

  • Page 160: About The Envelope Feeder

    210 User Guide About the Envelope Feeder About this Chapter This chapter provides all of the information necessary to install, use, and maintain the envelope feeder, including procedures for removing paper jams. About the Envelope Feeder The Envelope Feeder is an optional single-tray feeder that attaches to the front of the printer. The tray holds 50 to 100 envelopes or postcards, depending on the type of media.
  • Page 161 210 User Guide 8-3 Installing the Envelope Feeder NOTE: Installing the envelope feeder while the printer is on may damage the printer or the envelope feeder. Remove the envelope feeder from its packaging and place it on a level surface. Remove any cardboard inserts and packing tape.

  • Page 162: Testing The Envelope Feeder

    210 User Guide Testing the Envelope Feeder Remove the gear cover on the left side of the inside of the printer and store it in a safe place. Push the envelope feeder all the way into the printer until it stops, making sure it is seated firmly inside the printer.

  • Page 163: Paper And Print Media To Avoid

    210 User Guide 8-5 Selecting Print Media Paper and Print Media To Avoid Do not use paper or print media that has any of the following characteristics: Does not meet the paper and media size and weight specifications for this printer Is not labeled for use with xerographic printers or xerographic copiers Cannot withstand temperatures of up to 310°F/155°C...

  • Page 164: Loading The Envelope Feeder

    210 User Guide Loading the Envelope Feeder Postcard Custom Size 3.87 x 5.85 inches (98.4 x 148.5mm) Maximum stack height 0.95 inches (24mm) 7 x 10 inches (178 x 254mm) Loading the Envelope Feeder Use the following procedure to load envelopes into the envelope feeder: If you are planning to use large size envelopes, pull out the extension at the end of the paper tray.

  • Page 165: Solving Envelope Feeder Problems

    210 User Guide 8-7 Solving Envelope Feeder Problems Lower the paper holder. Adjust the paper guide to the size of the envelopes or postcards you are using. Solving Envelope Feeder Problems When there is a problem with the envelope feeder, the printer control panel displays an error code and error message.
  • Page 166 210 User Guide Solving Envelope Feeder Problems If you are using the paper tray in its extended position, remove it from the printer. Squeeze the tabs on the rear cover and pull the cover toward you to open it.
  • Page 167 210 User Guide 8-9 Solving Envelope Feeder Problems Remove the caps (green) on the inside of the rear cover at the left and right. Store the caps in the holes provided on the inside of the rear cover. Close the rear cover.

  • Page 168: Interpreting Envelope Feeder Error Messages

    8-10 microLaser 210 User Guide Solving Envelope Feeder Problems Interpreting Envelope Feeder Error Messages The printer control panel displays error messages when there is a problem with the printer or any of the optional paper-handling components. The following table lists all of the error messages associ- ated with the envelope feeder, the possible cause of the error, and the action to take to correct the problem.
  • Page 169 210 User Guide 8-11 Solving Envelope Feeder Problems If you cannot print a sheet of paper from the main tray and the printer does not display an error code, go to “Inoperative Printer” on page 5-3. If you can print a sheet of paper from the main tray, proceed to the next step.
  • Page 170 8-12 microLaser 210 User Guide Solving Envelope Feeder Problems The following procedure guides you through multiple actions that may solve this envelope feeder problem. Proceed one step at a time until the problem is solved—you may not need to complete the entire procedure.

  • Page 171: Maintaining The Envelope Feeder

    210 User Guide 8-13 Maintaining the Envelope Feeder Maintaining the Envelope Feeder The envelope feeder requires very little maintenance; however, with normal use you will need to perform some routine maintenance tasks such as cleaning the envelope feeder. Cleaning the Exterior of the Envelope Feeder Through normal use the exterior of the envelope feeder may become dirty or stained with toner.
  • Page 172 8-14 microLaser 210 User Guide Publication No. GEG-99054 Mar 00 Genicom...

  • Page 173: Using The Offset Catch Tray

    “Installing the Offset Catch Tray” on page 9-3 “Testing the Offset Catch Tray” on page 9-10 “Solving Offset Catch Tray Problems” on page 9-10 “Maintaining the Offset Catch Tray” on page 9-16 “Moving the Offset Catch Tray” on page 9-16 Mar 00 Genicom Publication No. GEG-99054...

  • Page 174: About The Offset Catch Tray

    210 User Guide About the Offset Catch Tray About this Chapter This chapter provides all of the information necessary to install, use, and maintain the Offset Catch Tray, including procedures for cleaning and removing paper jams. About the Offset Catch Tray The offset catch tray is an optional output tray that attaches to the top rear of the printer and can hold up to 500 printed sheets, and also sorts printed sheets using an offset.

  • Page 175: Major Components Of The Offset Catch Tray

    210 User Guide 9-3 Installing the Offset Catch Tray Major Components of the Offset Catch Tray The following illustration shows the major components of the offset catch tray:. Output Tray Paper Stop Paper Guide Fitting Figure 9-2: Offset Catch Tray Major Components.
  • Page 176 210 User Guide Installing the Offset Catch Tray NOTE: Installing the offset catch tray while the printer is on may damage the printer or the offset catch tray. Squeeze the latch on the top left of the rear cover to release the cover, then open the rear cover by pulling down on the top of the cover.
  • Page 177 210 User Guide 9-5 Installing the Offset Catch Tray Push up on the top cover tabs to release the top cover, and lift it off of the printer. Lower the offset catch tray onto the printer while inserting the stub at the front of the offset catch tray into the hole on the top of the printer.
  • Page 178 210 User Guide Installing the Offset Catch Tray Close the rear cover. Lift up the paper guide and open the offset tray. Pull the tray all the way out and lift the paper stop. Publication No. GEG-99054 Mar 00...

  • Page 179: Removing The Offset Catch Tray

    210 User Guide 9-7 Removing the Offset Catch Tray Push the tray in until it matches the size of paper that will be printed. Insert the plug of the power cord into the AC outlet and turn the printer on by pressing [ I ] on the power switch on the front left of the printer.
  • Page 180 210 User Guide Removing the Offset Catch Tray Push the paper stop into the output tray. Lift the paper guide and fold up the output tray. Turn the printer off by pressing [ O ] on the power switch on the front left of the printer, and disconnect the power cord from the AC outlet.
  • Page 181 210 User Guide 9-9 Removing the Offset Catch Tray Squeeze the latch on the upper left of the rear cover of the printer, and pull the cover toward you to open it. Press the tabs on the rear of the offset catch tray to release it and lift it off of the printer.

  • Page 182: Testing The Offset Catch Tray

    9-10 microLaser 210 User Guide Testing the Offset Catch Tray Close the rear cover of the printer. Testing the Offset Catch Tray After installing the offset catch tray, use the following test procedure to verify that it is operating correctly.

  • Page 183: Interpreting Offset Catch Tray Error Messages

    210 User Guide 9-11 Solving Offset Catch Tray Problems Interpreting Offset Catch Tray Error Messages The printer control panel displays error messages when there is a problem with the printer or any of the optional paper-handling components. The following table lists all of the error messages associ- ated with the offset catch tray, the possible cause of the error, and the action to take to correct the problem.

  • Page 184: Clearing An Offset Catch Tray Paper Jam

    9-12 microLaser 210 User Guide Solving Offset Catch Tray Problems Clearing an Offset Catch Tray Paper Jam If an E6 error code precedes the error message on the first line of the control panel display, paper has jammed at the offset catch tray. Use the following procedure to clear a paper jam in this loca- tion: Pull on the recessed area on the rear of the offset catch tray to open the rear cover.

  • Page 185: Correcting Miscellaneous Offset Catch Tray Problems

    210 User Guide 9-13 Solving Offset Catch Tray Problems NOTE: If the main paper tray is in the extended position, remove the tray before opening the rear cover. Close the rear cover. Correcting Miscellaneous Offset Catch Tray Problems Some offset catch tray problems may not cause an error message and may not interfere with the operation of the printer.
  • Page 186 9-14 microLaser 210 User Guide Solving Offset Catch Tray Problems The following procedure guides you through multiple actions that may solve this offset catch tray problem. Proceed one step at a time until the problem is solved—you may not need to complete the entire procedure.
  • Page 187 210 User Guide 9-15 Solving Offset Catch Tray Problems Offset Catch Tray Makes Unusual Noises The following characteristics define this offset catch tray problem: The offset catch tray makes unusual noises or makes more noise than usual either while idle or while printing.

  • Page 188: Maintaining The Offset Catch Tray

    9-16 microLaser 210 User Guide Maintaining the Offset Catch Tray Maintaining the Offset Catch Tray The offset catch tray requires very little maintenance; however, with normal use you will need to perform some routine maintenance tasks such as cleaning. Cleaning the Exterior of the Offset Catch Tray Through normal use the exterior of the offset catch tray may become dirty or stained with toner.
  • Page 189 210 User Guide 9-17 Moving the Offset Catch Tray Fold the output paper tray into the offset catch tray. Remove the offset catch tray off of the printer. Refer to “Removing the Offset Catch Tray” on page 9-7 for complete instructions.
  • Page 190 9-18 microLaser 210 User Guide Moving the Offset Catch Tray Publication No. GEG-99054 Mar 00 Genicom...

  • Page 191: Chapter 10 Using The Face Up Tray

    “About this Chapter” on page 10-2 “About the Face Up Tray” on page 10-2 “Installing the Face Up Tray” on page 10-3 “Testing the Face Up Tray” on page 10-9 “Solving Face Up Tray Problems” on page 10-9 Mar 00 Genicom Publication No. GEG-99054...

  • Page 192: About The Face Up Tray

    10-2 microLaser 210 User Guide About the Face Up Tray About this Chapter This chapter provides all of the information necessary to install and remove the Face Up Tray. About the Face Up Tray The face up tray is an optional output tray that attaches to the top rear of the printer and can hold up to 100 printed sheets.

  • Page 193: Installing The Face Up Tray

    210 User Guide 10-3 Installing the Face Up Tray Installing the Face Up Tray Before installing the face up tray, remove it from its packaging and verify that you have received an face up tray and that it is in good condition. If any part of the face up tray is missing or damaged, contact your dealer.
  • Page 194 10-4 microLaser 210 User Guide Installing the Face Up Tray Remove the belt attached to the belt hole on the inside of the rear cover. Squeeze the lock clip on the inside right of the rear cover, and slide it toward you.
  • Page 195 210 User Guide 10-5 Installing the Face Up Tray Place the holes in the left and right sides of the face up tray over the stubs on the inside of the printer, and slide the face up tray to the left.

  • Page 196: Removing The Face Up Tray

    10-6 microLaser 210 User Guide Removing the Face Up Tray Close the rear cover. Removing the Face Up Tray Use the following procedure to remove the face up tray: Turn the printer off by pressing [ O ] on the power switch on the front left of the printer, and disconnect the power cord from the AC outlet.
  • Page 197 210 User Guide 10-7 Removing the Face Up Tray Remove the belt attached to the belt hole on the inside of the face up tray. Squeeze the lock clip on the inside right of the face up tray, and slide it toward you.
  • Page 198 10-8 microLaser 210 User Guide Removing the Face Up Tray Place the holes in the left and right sides of the rear cover over the stubs on the inside of the printer, and slide the rear cover to the left.

  • Page 199: Testing The Face Up Tray

    210 User Guide 10-9 Testing the Face Up Tray Close the rear cover. Testing the Face Up Tray After installing the face up tray, use the following test procedure to verify that it is operating cor- rectly. Turn the printer on by pressing the [ I ] on the power switch on the front left of the printer.

  • Page 200: Interpreting Face Up Tray Error Messages

    10-10 microLaser 210 User Guide Solving Face Up Tray Problems Interpreting Face Up Tray Error Messages The printer control panel displays error messages when there is a problem with the printer or any of the optional paper-handling components. The following table lists all of the error messages associ- ated with the face up tray, the possible cause of the error, and the action to take to correct the prob- lem.

  • Page 201: Genicom Customer Support And Part Numbers

    Support and Part Numbers In this Chapter . . . “About this Appendix” on page A-2 “Sources of Support” on page A-2 “GENICOM Worldwide Offices” on page A-3 “GENICOM Part Numbers” on page A-6 Mar 00 Genicom Publication No. GEG-99054...

  • Page 202: Sources Of Support

    The GENICOM server provides access to technical reports, new product announcements, a trade show schedule, and other general information about GENICOM. You can access the GENICOM server via any one of the many world-wide web browsers available to Internet users. The GENICOM home page is http://www.genicom.com.

  • Page 203: Genicom Service

    367-3772. Other important GENICOM phone numbers: GENICOM Sales - (800) 436-4266 GENICOM Parts - (800) 436-4266 x 2 x 3, Parts ID: (800) 436-4266 x 2 x 4 GENICOM Supplies - (800) 436-4266 x 2 x 1 GENICOM Worldwide Offices...
  • Page 204 210 User Guide GENICOM Worldwide Offices GENICOM Belgium GENICOM Belgium c/o Airport Business Center Vuurberg 80 B-1831 Machelen, Belgium Telephone: 32 2 712 6270 Fax: 32 2 720 5811 GENICOM France GENICOM S.A. ZAC de Gatines 17, Ave du Garigliano...
  • Page 205 210 User Guide A-5 GENICOM Worldwide Offices GENICOM Singapore GENICOM Singapore 15 Beach Road #04-09 Beach Centre Singapore 189677, Singapore Telephone: 65 338 3438 Fax: 65 338 7336 GENICOM U.K. GENICOM Limited Unit B13 Armstrong Mall Southwood Farnborough, Hampshire GU14 ONR...

  • Page 206: Genicom Part Numbers

    210 User Guide GENICOM Part Numbers GENICOM Part Numbers The following tables list GENICOM part numbers for the microLaser 210 printer, options, and consumables. Printers GENICOM Part Number Description 3P7521A00GNM01 microLaser 210 Laser Printer, 110V 3P7521B00GNM01 microLaser 210 Laser Printer, 220V...

  • Page 207: Dram, Flash Simm And Hard Disk Drive Options

    210 User Guide A-7 GENICOM Part Numbers DRAM, FLASH SIMM and Hard Disk Drive Options GENICOM Part Number Description 6A0621PO1 32MB DRAM Memory SIMM 6A0622PO1 FLASH SIMM Module 6A1253PO1 Hard Disk Drive Option User Publications GENICOM Part Number Description...
  • Page 208 210 User Guide GENICOM Part Numbers Publication No. GEG-99054 Mar 00 Genicom...

  • Page 209: Appendix B Safety Notes And Regulatory Compliance

    Safety Notes and Regulatory Compliance In this Chapter . . . “About this Appendix” on page B-2 “Safety Notes” on page B-2 “Regulatory Compliance” on page B-2 Mar 00 Genicom Publication No. GEG-99054...

  • Page 210: Safety Notes

    210 User Guide Safety Notes About this Appendix This appendix lists important safety precautions and identifies the applicable regulatory compli- ances of your printer. Safety Notes Be sure to switch off and unplug the printer before accessing the interior of the printer for cleaning, maintenance, or fault clearance.

  • Page 211: Emc Compliance

    210 User Guide B-3 Regulatory Compliance EMC Compliance Class B Equipment This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
  • Page 212 210 User Guide Regulatory Compliance Publication No. GEG-99054 Mar 00 Genicom...

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