HPE ProLiant DL160 Gen10 Maintenance And Service Manual
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HPE ProLiant DL160 Gen10 Maintenance And Service Manual

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HPE ProLiant DL160 Gen10 Server Maintenance and Service Guide
HPE ProLiant DL160 Gen10 Server Maintenance and Service Guide
Part Number: 30-55EBA638-008
Published: March 2023
Edition: 8

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  • Page 1 HPE ProLiant DL160 Gen10 Server Maintenance and Service Guide HPE ProLiant DL160 Gen10 Server Maintenance and Service Guide Part Number: 30-55EBA638-008 Published: March 2023 Edition: 8...
  • Page 2 HPE ProLiant DL160 Gen10 Server Maintenance and Service Guide HPE ProLiant DL160 Gen10 Server Maintenance and Service Guide Abstract Abstract This document is for the person who installs, administers, and troubleshoots servers and storage systems. Hewlett Packard Enterprise assumes you are qualified in the servicing of computer equipment, trained in recognizing hazards in products with hazardous energy levels, and are familiar with the weight and stability precautions for rack installations.
  • Page 3 Part number Part number Publication date Publication date Edition Edition Summary of changes Summary of changes 30-55EBA638-008 March 2023 Added the Server data backup topic. Updated the Removing and replacing the 4 LFF drive backplane topic. Replaced the Diagnostic tools chapter with the task-based Configuration resources chapter.

  • Page 4: Table Of Contents

    System battery spare part Drive backplane spare parts Serial port cable spare part Chassis intrusion detection switch spare part HPE Trusted Platform Module 2.0 spare part Front I/O cable spare parts Drive cable spare parts Removal and replacement procedures Safety considerations...
  • Page 5 Remove the server from the rack Removing the front bezel Remove the access panel Removing the primary PCI riser blank Removing the primary PCI riser cage Removing the secondary PCI riser cage Removing the universal media bay blank Enable the enhanced cooling function Removing and replacing the front bezel Removing and replacing a drive blank Removing and replacing a hot-plug drive...
  • Page 6 Removing the system board assembly Replacing the system board assembly Re-entering the server serial number and product ID HPE Trusted Platform Module 2.0 Gen10 Option Troubleshooting NMI functionality Troubleshooting resources Configuration resources Updating firmware or system ROM Configuring the server...
  • Page 7 Environmental specifications Mechanical specifications Power supply specifications HPE 500 W Flex Slot Platinum Hot-plug Low Halogen Power Supply HPE 800 W Flex Slot Platinum Hot-plug Low Halogen Power Supply HPE 800 W Flex Slot Titanium Hot-plug Low Halogen Power Supply...

  • Page 8: Customer Self Repair

    à utiliser. Pour plus d'informations sur le programme CSR de Hewlett Packard Enterprise, contactez votre Mainteneur Agrée local. HPE ProLiant DL160 Gen10 Server Maintenance and Service Guide...
  • Page 9 Enterprise zurückgeschickt werden muss. Wenn es erforderlich ist, das defekte Teil an Hewlett Packard Enterprise zurückzuschicken, müssen Sie dies innerhalb eines vorgegebenen Zeitraums tun, in der Regel innerhalb von fünf (5) Geschäftstagen. Das defekte Teil muss mit HPE ProLiant DL160 Gen10 Server Maintenance and Service Guide...
  • Page 10 Optioneel—Onderdelen waarvoor reparatie door de klant optioneel is. Ook deze onderdelen zijn ontworpen voor reparatie door de klant. Optioneel Als u echter Hewlett Packard Enterprise verzoekt deze onderdelen voor u te vervangen, kunnen daarvoor extra kosten in rekening HPE ProLiant DL160 Gen10 Server Maintenance and Service Guide...
  • Page 11 No caso desse serviço, a substituição de peças CSR é obrigatória. Se desejar que a Hewlett Packard Enterprise substitua essas peças, serão cobradas as despesas de transporte e mão-de-obra do serviço. HPE ProLiant DL160 Gen10 Server Maintenance and Service Guide...
  • Page 12 HPE ProLiant DL160 Gen10 Server Maintenance and Service Guide...
  • Page 13 HPE ProLiant DL160 Gen10 Server Maintenance and Service Guide...
  • Page 14 HPE ProLiant DL160 Gen10 Server Maintenance and Service Guide...

  • Page 15: Illustrated Parts Catalog

    System components Mechanical components Mechanical components Hewlett Packard Enterprise continually improves and changes product parts. For complete and current supported spare parts information, see the Hewlett Packard Enterprise PartSurfer website: https://www.hpe.com/info/partssurfer https://www.hpe.com/info/partssurfer HPE ProLiant DL160 Gen10 Server Maintenance and Service Guide...

  • Page 16: Access Panel Spare Part

    Rack rail spare part Rack rail spare part Miscellaneous blank spare parts Miscellaneous blank spare parts Front bezel spare part Front bezel spare part Access panel spare part Access panel spare part HPE ProLiant DL160 Gen10 Server Maintenance and Service Guide...

  • Page 17: Dimm Guard Spare Kit

    Spare part number Quick-release bezel ears 878531-001 For more information on the removal and replacement procedures, see Removing and replacing the quick-release bezel ears. Rack rail spare part Rack rail spare part HPE ProLiant DL160 Gen10 Server Maintenance and Service Guide...

  • Page 18: Miscellaneous Blank Spare Parts

    For more information on the removal and replacement procedures, see Removing and replacing the front bezel. System components System components Hewlett Packard Enterprise continually improves and changes product parts. For complete and current supported spare parts information, see the Hewlett Packard Enterprise PartSurfer website: https://www.hpe.com/info/partssurfer https://www.hpe.com/info/partssurfer HPE ProLiant DL160 Gen10 Server Maintenance and Service Guide...
  • Page 19 Serial port cable spare part Chassis intrusion detection switch spare part HPE Trusted Platform Module 2.0 spare part Front I/O cable spare parts System battery spare part Drive cable spare parts HPE ProLiant DL160 Gen10 Server Maintenance and Service Guide...

  • Page 20: Heatsink Spare Part

    Customer self repair: No Description Description Spare part number Spare part number Heatsink 878536-001 First-generation Intel Xeon Scalable Processor spare parts First-generation Intel Xeon Scalable Processor spare parts Customer self repair: No HPE ProLiant DL160 Gen10 Server Maintenance and Service Guide...

  • Page 21: Second-Generation Intel Xeon Scalable Processor Spare Parts

    Intel Xeon Bronze processor family Intel Xeon Bronze processor family — Intel Xeon Bronze 3204, 1.90 GHz, 6C, 85 W P11604-001 Intel Xeon Bronze "R" processor family Intel Xeon Bronze "R" processor family — HPE ProLiant DL160 Gen10 Server Maintenance and Service Guide...
  • Page 22 Intel Xeon Platinum processor family Intel Xeon Platinum processor family — Intel Xeon Platinum 8253, 2.20 GHz, 16C, 125 W P12011-001 Intel Xeon Platinum 8256, 3.80 GHz, 4C, 105 W P12012-001 Refreshed processor models HPE ProLiant DL160 Gen10 Server Maintenance and Service Guide...

  • Page 23: Dimm Spare Parts

    872163-001 For more information on the removal and replacement procedures, see Removing and replacing the Media Module adapter. Riser board spare parts Riser board spare parts Customer self repair: Optional Optional HPE ProLiant DL160 Gen10 Server Maintenance and Service Guide...

  • Page 24: Power Supply Spare Parts

    Spare part number Spare part number HPE 500 W Flex Slot Platinum Hot Plug Low Halogen Power Supply 866729-001 HPE 800 W Flex Slot Platinum Hot Plug Low Halogen Power Supply 866730-001 HPE 800 W Flex Slot Titanium Hot Plug Low Halogen Power Supply 866793-001...

  • Page 25: Energy Pack Spare Parts

    3.3-V lithium battery coin (CR2032) 319603-001 For more information on the removal and replacement procedures, see Removing and replacing the system battery. Drive backplane spare parts Drive backplane spare parts Customer self repair: Optional Optional HPE ProLiant DL160 Gen10 Server Maintenance and Service Guide...

  • Page 26: Serial Port Cable Spare Part

    HPE Trusted Platform Module Gen 10, TAA 872159-001 The Trusted Platform Module 2.0 Gen10 Option is not a customer-removable part. For more information, see HPE Trusted Platform Module 2.0 Gen10 Option. Front I/O cable spare parts Front I/O cable spare parts...

  • Page 27: Drive Cable Spare Parts

    4 LFF optical drive cable assembly 878324-001 Removal and replacement procedures Removal and replacement procedures This chapter provides detailed instructions on how to remove and replace component spare parts. Subtopics Subtopics Safety considerations Safety considerations HPE ProLiant DL160 Gen10 Server Maintenance and Service Guide...

  • Page 28: Safety Considerations

    Before performing service procedures, review all the safety information. Subtopics Subtopics Electrostatic discharge Electrostatic discharge Symbols on equipment Symbols on equipment Rack warnings and cautions Rack warnings and cautions Server warnings and cautions Server warnings and cautions HPE ProLiant DL160 Gen10 Server Maintenance and Service Guide...

  • Page 29: Electrostatic Discharge

    This symbol indicates the presence of hazardous energy circuits or electric shock hazards. Refer all servicing to qualified personnel. WARNING: WARNING: To reduce the risk of injury from electric shock hazards, do not open this enclosure. Refer all maintenance, upgrades, and servicing to qualified personnel. HPE ProLiant DL160 Gen10 Server Maintenance and Service Guide...
  • Page 30 This symbol indicates the presence of a moving fan blade. If the spinning blades are contacted, the potential for injury exists. WARNING: WARNING: Hazardous moving parts. Keep away from moving fan blades. To reduce the risk of injury from a hot component, allow the surface to cool before touching. HPE ProLiant DL160 Gen10 Server Maintenance and Service Guide...
  • Page 31 This symbol indicates the presence of a laser device in the product that may exceed Class 1 limits. Refer to the product documentation for more information. HPE ProLiant DL160 Gen10 Server Maintenance and Service Guide...

  • Page 32: Rack Warnings And Cautions

    (253 lb), can stand more than 2.1 m (7 ft) tall, and might become unstable when being moved on its casters. Never stand in front of the rack when it is rolling down the ramp from the pallet. Always handle the rack from both sides. HPE ProLiant DL160 Gen10 Server Maintenance and Service Guide...

  • Page 33: Server Warnings And Cautions

    CAUTION: Do not operate the server for long periods with the access panel open or removed. Operating the server in this manner results in improper airflow and improper cooling that can lead to thermal damage. HPE ProLiant DL160 Gen10 Server Maintenance and Service Guide...

  • Page 34: Preparation Procedures

    BIOS configuration settings—Use the backup and restore function in UEFI System Utilities. For more information, see the UEFI user guide (https://www.hpe.com/info/UEFI-manuals https://www.hpe.com/info/UEFI-manuals). Custom default system settings Security passwords including those required for power-on and BIOS admin access, persistent memory, and Server Configuration Lock (for HPE Trusted Supply Chain servers) HPE ProLiant DL160 Gen10 Server Maintenance and Service Guide...

  • Page 35: Power Down The Server

    Customer iLO user name, password, and DNS name iLO configuration settings For servers managed by HPE GreenLake for Compute Ops Management , make sure that you have your HPE GreenLake account ID. For more information, see HPE HPE GreenLake for Compute Ops Management Getting Started Guide GreenLake for Compute Ops Management Getting Started Guide .

  • Page 36: Opening The Cable Management Arm

    Opening the cable management arm To access the server rear panel: 1. Release the cable management arm. 2. Open the cable management arm. The cable management arm can be right-mounted or left-mounted. HPE ProLiant DL160 Gen10 Server Maintenance and Service Guide...
  • Page 37 1. Power down the server. 2. Release the cable management arm . 3. Disconnect the cabling from the rear panel. 4. Extend the server from the rack . 5. Remove the server from the rack: HPE ProLiant DL160 Gen10 Server Maintenance and Service Guide...
  • Page 38 Removing the front bezel Removing the front bezel Procedure Procedure 1. If installed, unlock and remove the Kensington security lock. For more information, see the lock documentation. 2. Remove the front bezel. HPE ProLiant DL160 Gen10 Server Maintenance and Service Guide...
  • Page 39 1. Power down the server. 2. Extend the server from the rack . 3. Open or unlock the locking latch, slide the access panel to the rear of the chassis, and remove the access panel. HPE ProLiant DL160 Gen10 Server Maintenance and Service Guide...
  • Page 40 5. Do one of the following: Extend the server from the rack. . Remove the server from the rack . 6. Remove the access panel . 7. Remove the primary PCI riser blank: HPE ProLiant DL160 Gen10 Server Maintenance and Service Guide...
  • Page 41 5. Do one of the following: Extend the server from the rack . Remove the server from the rack . 6. Remove the access panel . 7. Remove the PCI riser cage. HPE ProLiant DL160 Gen10 Server Maintenance and Service Guide...
  • Page 42 Remove the server from the rack . 7. Remove the access panel . 8. Do one of the following: Remove the primary PCI riser blank. Remove the primary PCI riser cage. HPE ProLiant DL160 Gen10 Server Maintenance and Service Guide...
  • Page 43 10. Remove any expansion boards installed in the PCI riser cage. 11. Remove the PCI riser cage. Removing the universal media bay blank Removing the universal media bay blank Prerequisites Prerequisites HPE ProLiant DL160 Gen10 Server Maintenance and Service Guide...
  • Page 44 The server generates more heat when Intel Xeon Gold 6244 Processor is installed. To maintain proper cooling, increase the fan speed. Procedure Procedure 1. From the System Utilities screen, select System Configuration > BIOS/Platform Configuration (RBSU) > Advanced Options > Fan and Thermal Options > Thermal Configuration. HPE ProLiant DL160 Gen10 Server Maintenance and Service Guide...
  • Page 45 For more information, see the lock documentation. 2. Press the bezel release latch (callout 1), and then pivot the bezel open (callout 2). 3. Release the right side of the bezel from the front panel. HPE ProLiant DL160 Gen10 Server Maintenance and Service Guide...
  • Page 46 To replace the component, reverse the removal procedure. Removing and replacing a drive blank Removing and replacing a drive blank About this task About this task Remove the components as indicated. SFF drive blank Low-profile LFF drive blank HPE ProLiant DL160 Gen10 Server Maintenance and Service Guide...
  • Page 47 Procedure Procedure 1. Back up all server data on the drive. 2. Determine the status of the drive from the drive LED definitions . 3. Remove the drive. HPE ProLiant DL160 Gen10 Server Maintenance and Service Guide...
  • Page 48 1. If installed, remove the bezel. 2. Power down the server. 3. Remove the server from the rack . 4. Remove all rails. a. Extend the left outer rail from the server. HPE ProLiant DL160 Gen10 Server Maintenance and Service Guide...
  • Page 49 Remove the left inner rail from the server. c. Repeat step a and b for removing the right outer and inner rails. 5. Remove the screws and detach the left bezel ear. Retain all screws for future use. HPE ProLiant DL160 Gen10 Server Maintenance and Service Guide...
  • Page 50 Flexible Slot power supply replacement Flexible Slot power supply replacement Depending on the configuration and the regional location where the server was purchased, the server can be configured with one of the HPE ProLiant DL160 Gen10 Server Maintenance and Service Guide...
  • Page 51 The DC supply source is to be located within the same premises as the equipment. Switching or disconnecting devices must not be in the earthed circuit conductor between the DC source and the point of connection of the earthing electrode conductor. HPE ProLiant DL160 Gen10 Server Maintenance and Service Guide...
  • Page 52 Power down the server. 2. If installed, open the cable management arm . 3. Release the power cords, wires, and cables from the strain relief strap. AC power supply DC power supply HPE ProLiant DL160 Gen10 Server Maintenance and Service Guide...
  • Page 53 4. For an AC power supply, do the following: a. Disconnect the power cord from the power supply. b. Remove the power supply. HPE ProLiant DL160 Gen10 Server Maintenance and Service Guide...
  • Page 54 5. For a DC power supply, do the following: a. Slide the power supply out of the bay just enough to access the ground cable screw. b. Remove the ground (earthed) cable from the power supply. HPE ProLiant DL160 Gen10 Server Maintenance and Service Guide...
  • Page 55 Remove the terminal block connector from the power supply. d. Remove the power supply. HPE ProLiant DL160 Gen10 Server Maintenance and Service Guide...
  • Page 56 To prevent improper cooling and thermal damage, do not operate the server unless all bays are populated with either a component or a blank. Procedure Procedure 1. Power down the server. 2. Extend the server from the rack. 3. Remove the access panel . 4. Remove the fan. HPE ProLiant DL160 Gen10 Server Maintenance and Service Guide...
  • Page 57 Disconnect each power cord from the server. 5. Disconnect all peripheral cables from the server. 6. Do one of the following: Extend the server from the rack . Remove the server from the rack . HPE ProLiant DL160 Gen10 Server Maintenance and Service Guide...
  • Page 58 Removing and replacing the 2 SFF drive backplane Removing and replacing the 2 SFF drive backplane Removing and replacing the 4 LFF drive backplane Removing and replacing the 4 LFF drive backplane About this task About this task HPE ProLiant DL160 Gen10 Server Maintenance and Service Guide...
  • Page 59 8. Remove the 4 LFF drive backplane: a. Press and hold the release latch (callout 1). b. Hold the drive backplane at the ends and detach it from the drive cage (callout 2). HPE ProLiant DL160 Gen10 Server Maintenance and Service Guide...
  • Page 60 To make sure the backplane is fully seated in the drive cage, carefully press down on the backplane (callout 2). 10. Perform the rest of the post-installation steps. Removing and replacing the 8 SFF drive backplane Removing and replacing the 8 SFF drive backplane About this task About this task HPE ProLiant DL160 Gen10 Server Maintenance and Service Guide...
  • Page 61 7. Disconnect all cables from 8 SFF drive backplane . 8. Remove the 8 SFF drive backplane: a. Pull up and hold the release latch (callout 1). b. Detach the drive backplane from drive cage (callout 2). HPE ProLiant DL160 Gen10 Server Maintenance and Service Guide...
  • Page 62 2. Power down the server. 3. Remove all power: a. Disconnect each power cord from the power source. b. Disconnect each power cord from the server. 4. Do one of the following: HPE ProLiant DL160 Gen10 Server Maintenance and Service Guide...
  • Page 63 Retain screws for future use. 9. Remove the 2 SFF drive backplane: a. Pull up and hold the release latch (callout 1). b. Detach the drive backplane from drive cage (callout 2). HPE ProLiant DL160 Gen10 Server Maintenance and Service Guide...
  • Page 64 Disconnect each power cord from the power source. b. Disconnect each power cord from the server. 5. Disconnect all peripheral cables from the server. 6. Do one of the following: Extend the server from the rack . HPE ProLiant DL160 Gen10 Server Maintenance and Service Guide...
  • Page 65 Lift right side of the optical drive. b. Detach the optical drive from the chassis. 10. To remove the optical drive from the SFF chassis: a. Remove the optical drive cage from the SFF chassis. HPE ProLiant DL160 Gen10 Server Maintenance and Service Guide...
  • Page 66 Mixing DIMM types is not supported. Install only the supported DDR4-2666 or DDR4-2933 DIMMs in the server. Subtopics Subtopics Removing and replacing a DIMM Removing and replacing a DIMM Removing and replacing a DIMM Removing and replacing a DIMM HPE ProLiant DL160 Gen10 Server Maintenance and Service Guide...
  • Page 67 Removing and replacing the DIMM guards Removing and replacing the DIMM guards Prerequisites Prerequisites Before you perform this procedure, make sure that you have a T-15 Torx screwdriver available. Procedure Procedure HPE ProLiant DL160 Gen10 Server Maintenance and Service Guide...
  • Page 68 6. Remove the right DIMM guard. 7. To replace the left DIMM guard, do the following: a. If installed, remove the chassis intrusion detection switch . b. Remove the left DIMM guard. HPE ProLiant DL160 Gen10 Server Maintenance and Service Guide...
  • Page 69 Remove the server from the rack . 7. Remove the access panel . 8. If necessary, disconnect any internal cables connected to the system board. 9. Remove the primary PCI riser cage. 10. Remove the FlexibleLOM adapter. HPE ProLiant DL160 Gen10 Server Maintenance and Service Guide...
  • Page 70 Extend the server from the rack . Remove the server from the rack . 7. Remove the access panel . 8. Remove the primary PCI riser cage. 9. Remove the Media Module adapter screws. HPE ProLiant DL160 Gen10 Server Maintenance and Service Guide...
  • Page 71 10. Pull back the plastic retaining latch. 11. Remove the Media Module adapter. HPE ProLiant DL160 Gen10 Server Maintenance and Service Guide...
  • Page 72 Do not touch the components and connectors on the PCA. Do not bend or flex the PCA. Procedure Procedure 1. If installed, remove the front bezel . 2. Power down the server. 3. Remove all power: HPE ProLiant DL160 Gen10 Server Maintenance and Service Guide...
  • Page 73 5. Remove the access panel . 6. Disconnect any internal cables that are connected to the expansion card. 7. Remove the primary PCI riser cage. 8. Remove the expansion card. Riser slot 1 Riser slot 2 HPE ProLiant DL160 Gen10 Server Maintenance and Service Guide...
  • Page 74 Removing and replacing a storage controller Removing and replacing a storage controller Prerequisites Prerequisites Before you perform this procedure, make sure that you have a T-15 Torx screwdriver available. Procedure Procedure HPE ProLiant DL160 Gen10 Server Maintenance and Service Guide...
  • Page 75 6. Remove the primary PCI riser cage. 7. Disconnect any cables from the controller. Note the port numbers before disconnecting the cables. 8. Remove the controller. Smart Array type-a modular controller Smart Array PCIe plug-in controller HPE ProLiant DL160 Gen10 Server Maintenance and Service Guide...
  • Page 76 Remove the server from the rack . 7. Remove the access panel . 8. Remove the primary PCI riser cage. 9. Remove the M.2 SSD enablement board . 10. Remove the M.2 SSD. HPE ProLiant DL160 Gen10 Server Maintenance and Service Guide...
  • Page 77 Extend the server from the rack . b. Remove the server from the rack . 5. Remove the access panel . 6. Disconnect the cable and then remove the energy pack. HPE ProLiant DL160 Gen10 Server Maintenance and Service Guide...
  • Page 78 7. If replacing the energy pack holder, remove it from the server. Results Results To replace the component, reverse the removal procedure. Front I/O assembly replacement Front I/O assembly replacement Subtopics Subtopics HPE ProLiant DL160 Gen10 Server Maintenance and Service Guide...
  • Page 79 9. Remove the front I/O assembly, do the following: a. Remove the front I/O screw (callout 1). b. Remove the front I/O and ambient temperature sensor cable (callout 2). Retain the screw for future use. HPE ProLiant DL160 Gen10 Server Maintenance and Service Guide...
  • Page 80 Remove USB 3.0 cable. Retain the screw for future use. d. Remove the iLO service port cable. Retain the screw for future use. HPE ProLiant DL160 Gen10 Server Maintenance and Service Guide...
  • Page 81 Disconnect each power cord from the power source. b. Disconnect each power cord from the server. 5. Disconnect all peripheral cables from the server. 6. Do one of the following: HPE ProLiant DL160 Gen10 Server Maintenance and Service Guide...
  • Page 82 USB 3.0 cable iLO service port cable 9. Remove the front I/O assembly. Retain the screw for future use. 10. Remove the iLO service port cable. Retain the screw for future use. HPE ProLiant DL160 Gen10 Server Maintenance and Service Guide...
  • Page 83 11. Remove the USB 3.0 cable. Retain the screw for future use. 12. Remove the front I/O and ambient temperature sensor cable. Retain the screw for future use. HPE ProLiant DL160 Gen10 Server Maintenance and Service Guide...
  • Page 84 4. Do one of the following: a. Extend the server from the rack . b. Remove the server from the rack . 5. Remove the access panel . 6. Remove the chassis intrusion detection switch.. HPE ProLiant DL160 Gen10 Server Maintenance and Service Guide...
  • Page 85 Extend the server from the rack . Remove the server from the rack . 7. Remove the access panel . 8. Remove the primary PCI riser cage. 9. If installed, remove the expansion board from slot 3. HPE ProLiant DL160 Gen10 Server Maintenance and Service Guide...
  • Page 86 10. Remove the screws and then disconnect the cable. 11. Remove the serial port. Results Results To replace the component, reverse the removal procedure. System battery replacement System battery replacement HPE ProLiant DL160 Gen10 Server Maintenance and Service Guide...
  • Page 87 6. Do one of the following: Extend the server from the rack . Remove the server from the rack . 7. Remove the access panel . 8. Locate the battery. 9. Remove the battery. HPE ProLiant DL160 Gen10 Server Maintenance and Service Guide...
  • Page 88 About this task About this task CAUTION: CAUTION: A discharge of static electricity from a finger or other conductor might damage system boards or other static-sensitive devices. To prevent damage, observe antistatic precautions. HPE ProLiant DL160 Gen10 Server Maintenance and Service Guide...
  • Page 89 Media Module Serial port Energy pack and holder 11. Disconnect all cables connected to the system board. 12. Remove the rail. a. Extend the rail. b. Remove the rail from the server. HPE ProLiant DL160 Gen10 Server Maintenance and Service Guide...
  • Page 90 16. Disconnect the chassis intrusion detection switch cable and remove the DIMM guards . 17. Observe the following cautions. CAUTION: Loosen each nut or screw in the order indicated. Otherwise, damage might occur to components. CAUTION: HPE ProLiant DL160 Gen10 Server Maintenance and Service Guide...
  • Page 91 Lift the processor heatsink assembly and move it away from the system board. d. Turn the assembly over and place it on a work surface with the processor facing up. 19. Remove the system board assembly: a. Install the system board handle tool. HPE ProLiant DL160 Gen10 Server Maintenance and Service Guide...
  • Page 92 20. Remove the handle from the failed system board. Replacing the system board assembly Replacing the system board assembly Prerequisites Prerequisites Before you perform this procedure, make sure that you have the following items available: HPE ProLiant DL160 Gen10 Server Maintenance and Service Guide...
  • Page 93 Hold the handle tool to insert the ports into the rear panel, and then install the system board assembly on the chassis. c. Install the screws on the system board. HPE ProLiant DL160 Gen10 Server Maintenance and Service Guide...
  • Page 94 Align the processor heatsink assembly with the heatsink alignment posts and gently lower it down until it sits evenly on the socket. The heatsink alignment posts are keyed. The processor will only install one way. A standard heatsink is shown, your heatsink might look different. HPE ProLiant DL160 Gen10 Server Maintenance and Service Guide...
  • Page 95 CAUTION: Be sure to tighten each nut or screw in the order indicated. Otherwise, boot failure or intermittent CAUTION: shutdowns might occur. c. Using a T-30 Torx screwdriver, tighten the nuts until they stop. 4. Install the redundant hot-plug power supply cage. HPE ProLiant DL160 Gen10 Server Maintenance and Service Guide...
  • Page 96 8. From the System Utilities screen, select System Configuration > BIOS/Platform Configuration (RBSU) > Date and Time. 9. Configure the date and time settings: Date (mm-dd-yyyy)—Enter the date in a month-day-year (mm-dd-yyyy) format. HPE ProLiant DL160 Gen10 Server Maintenance and Service Guide...
  • Page 97 HPE Trusted Platform Module 2.0 Gen10 Option HPE Trusted Platform Module 2.0 Gen10 Option The HPE Trusted Platform Module 2.0 Gen10 Option is not a customer-removable part. CAUTION: CAUTION: If the TPM is removed from the original server and powered up on a different server, data stored in the TPM including keys will be erased.
  • Page 98 QuickSpecs (https://www.hpe.com/servers/dl160-gen10 https://www.hpe.com/servers/dl160-gen10). Products ordered from HPE Factory Express might have already been configured with some or all the configurations in this chapter. To determine if any additional setup is required, see your HPE Factory Express order. For the most recent changes, feature enhancements, and bug fixes, see the latest product release notes.
  • Page 99 Enable policy-based management of server or server group firmware for distributed server infrastructure https://www.hpe.com/info/com-docs https://www.hpe.com/info/com-docs Monitor server compliance with a configured firmware baseline Receive automatic iLO firmware updates Receive baseline update alerts Configuring the server Configuring the server HPE ProLiant DL160 Gen10 Server Maintenance and Service Guide...
  • Page 100 For servers running HPE OneView, do not use another tool, such as iLO, to delete or change certain settings. For more information about using HPE OneView and iLO to manage the same server, see the iLO user guide at https://www.hpe.com/support/ilo5 https://www.hpe.com/support/ilo5.
  • Page 101 HPE MR StorCLI User Guide Software RAID Software RAID — HPE Smart Array S100i SR Gen10 Software RAID HPE Smart Array SR Controller Gen10 User Guide https://www.hpe.com/support/SR-Gen10-UG https://www.hpe.com/support/SR-Gen10-UG Deploying an OS Deploying an OS For a list of supported operating systems, see the HPE Servers Support & Certification Matrices: https://www.hpe.com/support/Servers-Certification-Matrices...
  • Page 102 HPE Boot from SAN Configuration Guide https://www.hpe.com/info/boot-from-san-config-guide https://www.hpe.com/info/boot-from-san-config-guide Configure the server to boot from a PXE server UEFI System Utilities User Guide for HPE ProLiant Gen10, Proliant Gen10 Plus Servers and HPE Synergy https://www.hpe.com/support/UEFIGen10-UG-en https://www.hpe.com/support/UEFIGen10-UG-en Deploy an OS using iLO virtual media iLO user guide https://www.hpe.com/support/ilo5...
  • Page 103 PCIe expansion slot definitions PCIe expansion slot definitions PCIe slot description PCIe slot description System board components System board components Drive bay numbering Drive bay numbering Drive LEDs and buttons Drive LEDs and buttons HPE ProLiant DL160 Gen10 Server Maintenance and Service Guide...
  • Page 104 The serial number/iLO information pull tab is double-sided. One side shows the server serial number and the customer asset tag label. The other side shows the default iLO account information. This server supports LFF SAS and SATA drives. Eight-bay SFF hot-plug drive model Eight-bay SFF hot-plug drive model HPE ProLiant DL160 Gen10 Server Maintenance and Service Guide...
  • Page 105 You cannot access the server by connecting to the Service Port. You cannot access the connected device from the server. Front panel LEDs and buttons Front panel LEDs and buttons Four-bay LFF hot-plug drive model Four-bay LFF hot-plug drive model HPE ProLiant DL160 Gen10 Server Maintenance and Service Guide...
  • Page 106 Eight-bay SFF hot-plug drive model Eight-bay SFF hot-plug drive model HPE ProLiant DL160 Gen10 Server Maintenance and Service Guide...
  • Page 107 When all LEDs flash simultaneously, a power fault has occurred. For more information, see Front panel LED power fault codes. If the health LED indicates a degraded or critical state, review the system Integrated Management Log (IML) or use HPE iLO to review the system health status.
  • Page 108 8 flashes Storage backplane 9 flashes Power supply 10 flashes PCIe expansion cards installed in riser board 11 flashes Chassis 12 flashes GPU card 13 flashes Rear panel components Rear panel components HPE ProLiant DL160 Gen10 Server Maintenance and Service Guide...
  • Page 109 Flexible Slot power supply 1 (hot-plug) Serial port (optional) NIC ports 1-2 (1Gb) VGA port iLO Management Port USB 3.0 ports Media Module adapter (optional NIC ports 3-4) Rear panel LEDs Rear panel LEDs HPE ProLiant DL160 Gen10 Server Maintenance and Service Guide...
  • Page 110 Smart Array type-p controller M.2 SSD enablement card PCIe 3.0 Half-height, half-length (low- 16, 8, 4, 1 Four-port 1 Gb Ethernet profile) adapter Ethernet adapter (10 Gb or above) M.2 SSD enablement card HPE ProLiant DL160 Gen10 Server Maintenance and Service Guide...
  • Page 111 The number of lanes is written with an "x" prefix with x16 being the largest size in common use. Negotiable link width These numbers correspond to the maximum link bandwidth supported by the slot. System board components System board components HPE ProLiant DL160 Gen10 Server Maintenance and Service Guide...
  • Page 112 HPE ProLiant DL160 Gen10 Server Maintenance and Service Guide...
  • Page 113 If the memory card connected to the microSD slot is not visible in Windows Device Manager, in the menu bar, click View > Show hidden device. Subtopics Subtopics System maintenance switch descriptions System maintenance switch descriptions DIMM label identification DIMM label identification HPE ProLiant DL160 Gen10 Server Maintenance and Service Guide...
  • Page 114 DIMM label identification To determine DIMM characteristics, see the label attached to the DIMM. The information in this section helps you to use the label to locate specific information about the DIMM. HPE ProLiant DL160 Gen10 Server Maintenance and Service Guide...
  • Page 115 HPE ProLiant DL160 Gen10 Server Maintenance and Service Guide...
  • Page 116 R = RDIMM (registered) L = LRDIMM (load reduced) E = Unbuffered ECC (UDIMM) For more information about product features, specifications, options, configurations, and compatibility, see the HPE DDR4 SmartMemory QuickSpecs on the Hewlett Packard Enterprise website (https://www.hpe.com/support/DDR4SmartMemoryQS https://www.hpe.com/support/DDR4SmartMemoryQS). Processor, heatsink, and socket components...
  • Page 117 Eight-bay SFF drive model with optical drive Eight-bay SFF drive model with two-bay SFF drive option Eight-bay SFF drive model with two-bay SFF drive option Four-bay LFF drive model Four-bay LFF drive model HPE ProLiant DL160 Gen10 Server Maintenance and Service Guide...
  • Page 118 LFF low-profile drive LED definitions LFF low-profile drive LED definitions Smart Carrier (SC) drive LED definitions Smart Carrier (SC) drive LED definitions LFF low-profile drive LED definitions LFF low-profile drive LED definitions HPE ProLiant DL160 Gen10 Server Maintenance and Service Guide...
  • Page 119 Performing a logical drive extension Erasing Spare part activation The drive is not configured by a RAID controller or a spare drive. Smart Carrier (SC) drive LED definitions Smart Carrier (SC) drive LED definitions HPE ProLiant DL160 Gen10 Server Maintenance and Service Guide...
  • Page 120 The drive is not configured and predicts the drive will fail. Solid amber The drive has failed. The drive is not configured by a RAID controller or a spare drive. Fan locations Fan locations HPE ProLiant DL160 Gen10 Server Maintenance and Service Guide...
  • Page 121 Observe the following guidelines when working with system cables. Before connecting cables Before connecting cables Note the port labels on the PCA components. Not all these components are used by all systems: System board ports HPE ProLiant DL160 Gen10 Server Maintenance and Service Guide...
  • Page 122 Grip the body of the cable connector. Do not pull on the cable itself because this action can damage the internal wires of the cable or the pins on the port. If a cable does not disconnect easily, check for any release latch that must be pressed to disconnect the cable. HPE ProLiant DL160 Gen10 Server Maintenance and Service Guide...
  • Page 123 Optical drive cabling Front I/O and thermal ambient sensor cabling Front I/O and thermal ambient sensor cabling USB 3.0 cabling USB 3.0 cabling iLO Service Port cabling iLO Service Port cabling HPE ProLiant DL160 Gen10 Server Maintenance and Service Guide...
  • Page 124 Four-bay LFF drive backplane cabling Connected to the system board Cable Color Description Cable Color Description Orange Mini-SAS cable Blue Drive backplane power cable Connected to a type-a modular Smart Array controller HPE ProLiant DL160 Gen10 Server Maintenance and Service Guide...
  • Page 125 Cable Color Description Cable Color Description Orange Mini-SAS cable Blue Drive backplane power cable Connected to a type-p plug-in Smart Array controller HPE ProLiant DL160 Gen10 Server Maintenance and Service Guide...
  • Page 126 Cable Color Description Orange Optical drive SATA cable Blue Optical drive power cable Gold Drive backplane power cable Front I/O and thermal ambient sensor cabling Front I/O and thermal ambient sensor cabling HPE ProLiant DL160 Gen10 Server Maintenance and Service Guide...
  • Page 127 USB 3.0 cabling USB 3.0 cabling iLO Service Port cabling iLO Service Port cabling HPE ProLiant DL160 Gen10 Server Maintenance and Service Guide...
  • Page 128 Front I/O and thermal ambient sensor cabling USB 3.0 cabling USB 3.0 cabling iLO Service Port cabling iLO Service Port cabling Eight-bay SFF drive backplane cabling Eight-bay SFF drive backplane cabling Connected to the system board HPE ProLiant DL160 Gen10 Server Maintenance and Service Guide...
  • Page 129 Cable Color Description Cable Color Description Orange Mini-SAS cable Blue Drive backplane power cable Connected to a type-a modular Smart Array controller HPE ProLiant DL160 Gen10 Server Maintenance and Service Guide...
  • Page 130 Connected to a type-p plug-in Smart Array controller Cable Color Description Cable Color Description Orange Mini-SAS cable Blue Drive backplane power cable Two-bay SFF SAS/SATA drive cage cabling Two-bay SFF SAS/SATA drive cage cabling HPE ProLiant DL160 Gen10 Server Maintenance and Service Guide...
  • Page 131 Cable Color Description Cable Color Description Orange 2 SFF SAS/SATA cable Blue 2 SFF to 8 SFF backplane power cable Optical drive cabling Optical drive cabling HPE ProLiant DL160 Gen10 Server Maintenance and Service Guide...
  • Page 132 Optical drive SATA cable Blue Optical drive power cable Gold Drive backplane power cable Front I/O and thermal ambient sensor cabling Front I/O and thermal ambient sensor cabling USB 3.0 cabling USB 3.0 cabling HPE ProLiant DL160 Gen10 Server Maintenance and Service Guide...
  • Page 133 Service Port cabling iLO Service Port cabling M.2 SATA SSD cabling M.2 SATA SSD cabling 40mm SATA cables are for slot 1. 180mm SATA cables are for slot 2 and 3. HPE ProLiant DL160 Gen10 Server Maintenance and Service Guide...
  • Page 134 Slot 1 Slot 1 Slot 2 Slot 2 Slot 3 Slot 3 HPE ProLiant DL160 Gen10 Server Maintenance and Service Guide...
  • Page 135 Controller backup power cabling Controller backup power cabling Serial port cabling Serial port cabling HPE ProLiant DL160 Gen10 Server Maintenance and Service Guide...
  • Page 136 Energy pack cabling Energy pack cabling Chassis intrusion detection switch cabling Chassis intrusion detection switch cabling HPE ProLiant DL160 Gen10 Server Maintenance and Service Guide...
  • Page 137 No direct sunlight allowed. Maximum rate of change is 20°C per hour (36°F per hour). The upper limit and rate of change might be limited by the type and number of options installed. HPE ProLiant DL160 Gen10 Server Maintenance and Service Guide...
  • Page 138 Subtopics Subtopics HPE 500 W Flex Slot Platinum Hot-plug Low Halogen Power Supply HPE 500 W Flex Slot Platinum Hot-plug Low Halogen Power Supply HPE 800 W Flex Slot Platinum Hot-plug Low Halogen Power Supply HPE 800 W Flex Slot Platinum Hot-plug Low Halogen Power Supply...
  • Page 139 500 W at 100 VAC to 240 VAC input 500 W at 240 VDC input for China only HPE 800 W Flex Slot Platinum Hot-plug Low Halogen Power Supply 800 W Flex Slot Platinum Hot-plug Low Halogen Power Supply HPE ProLiant DL160 Gen10 Server Maintenance and Service Guide...
  • Page 140 800 W at 100 VAC to 240 VAC input 800 W at 240 VDC input for China only HPE 800 W Flex Slot Titanium Hot-plug Low Halogen Power Supply 800 W Flex Slot Titanium Hot-plug Low Halogen Power Supply HPE ProLiant DL160 Gen10 Server Maintenance and Service Guide...
  • Page 141 800 W at 200 VAC to 240 VAC input 800 W at 240 VDC input for China only HPE 800 W Flex Slot Universal Hot-plug Low Halogen Power Supply 800 W Flex Slot Universal Hot-plug Low Halogen Power Supply HPE ProLiant DL160 Gen10 Server Maintenance and Service Guide...
  • Page 142 Maximum peak power 800 W at 200 VAC to 277 VAC input HPE 800W Flex Slot -48VDC Hot Plug Low Halogen Power Supply HPE 800W Flex Slot -48VDC Hot Plug Low Halogen Power Supply HPE ProLiant DL160 Gen10 Server Maintenance and Service Guide...
  • Page 143 The DC supply source is to be located within the same premises as the equipment. Switching or disconnecting devices must not be in the earthed circuit conductor between the DC source and the point of connection of the earthing electrode conductor. Websites Websites HPE ProLiant DL160 Gen10 Server Maintenance and Service Guide...
  • Page 144 Technical support registration number (if applicable) Product name, model or version, and serial number Operating system name and version Firmware version Error messages Product-specific reports and logs Add-on products or components HPE ProLiant DL160 Gen10 Server Maintenance and Service Guide...
  • Page 145 IMPORTANT: IMPORTANT: Access to some updates might require product entitlement when accessed through the Hewlett Packard Enterprise Support Center. You must have an HPE Onepass set up with relevant entitlements. Remote support Remote support Remote support is available with supported devices as part of your warranty or contractual support agreement. It provides intelligent event diagnosis, and automatic, secure submission of hardware event notifications to Hewlett Packard Enterprise, which initiates a fast and accurate resolution based on the service level of your product.
  • Page 146 Feedback button and icons (located at the bottom of an opened document) on the Hewlett Packard Enterprise Support Center portal (https://www.hpe.com/support/hpesc https://www.hpe.com/support/hpesc) to send any errors, suggestions, or comments. All document information is captured by the process. HPE ProLiant DL160 Gen10 Server Maintenance and Service Guide...

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