HPE ProLiant DL20 Gen10 Plus User Manual

Hide thumbs Also See for ProLiant DL20 Gen10 Plus:

Maintenance and service manual (243 pages)

Table Of Contents

100

101

102

103

104

105

106

107

108

109

110

111

112

113

114

115

116

117

118

119

120

121

122

123

124

125

126

127

128

129

130

131

132

133

134

135

136

137

138

139

140

141

142

143

144

145

146

147

148

149

150

151

152

153

154

155

156

157

158

159

160

161

162

163

164

165

166

167

168

169

170

171

172

173

174

175

176

177

178

179

180

181

182

183

184

185

186

187

188

189

190

191

192

193

194

195

196

197

198

199

200

201

202

203

204

205

206

207

208

209

210

211

212

Table of Contents

Quick Links

HPE ProLiant DL20 Gen10 Plus Server User Guide

Part Number: 30-D3180B96-002

Published: May 2022

Edition: 2

Table of Contents

Troubleshooting

Need help?

Do you have a question about the ProLiant DL20 Gen10 Plus and is the answer not in the manual?

Questions and answers

Summary of Contents for HPE ProLiant DL20 Gen10 Plus

Page 1 HPE ProLiant DL20 Gen10 Plus Server User Guide HPE ProLiant DL20 Gen10 Plus Server User Guide Part Number: 30-D3180B96-002 Published: May 2022 Edition: 2...
Page 2 HPE ProLiant DL20 Gen10 Plus Server User Guide HPE ProLiant DL20 Gen10 Plus Server User Guide Abstract Abstract This document is for the person who installs, administers, and troubleshoots servers and storage systems. Hewlett Packard Enterprise assumes you are qualified in the servicing of computer equipment and trained in recognizing hazards in products with hazardous energy levels, and are familiar with the weight and stability precautions for rack installations.
Page 3: Table Of Contents
1.8 PCIe4 slot description 1.9 Riser board components 1.10 M.2 SSD pass-through card components 1.11 HPE NS204i-p NVMe OS Boot Device components 1.12 HPE NS204i-p NVMe OS Boot Device LED definitions 1.13 Fan numbering 1.14 Fan mode behavior 1.15 Trusted Platform Module 2.0 1.15.1 Trusted Platform Module 2.0 guidelines...
Page 4 4.10.1 Installing a riser option 4.11 Storage controller options 4.11.1 Preparing the server for storage controller installation 4.11.2 Installing a type-a modular controller option 4.11.3 Installing a type-p plug-in controller option 4.11.4 Storage controller guides 4.12 Energy pack options 4.12.1 HPE Smart Storage Battery...
Page 5 4.13.1 PCIe expansion option population rules 4.13.2 Installing an expansion card 4.14 M.2 SSD options 4.14.1 Installing the HPE NS204i-p NVMe OS Boot Device option 4.14.2 Installing the M.2 SATA SSD enablement option 4.14.3 Installing the M.2 SSD pass-through card option 4.15 Chassis intrusion detection switch option...
Page 6 10.3.1 ATX 290 W Non-hot-plug Power Supply (92% efficiency) 10.3.2 ATX 290 W Platinum Non-hot-plug Power Supply (94% efficiency) 10.3.3 HPE 500 W Flex Slot Platinum Hot-plug Low Halogen Power Supply (94% efficiency) 10.3.4 HPE 800 W Flex Slot -48 VDC Hot-plug Low Halogen Power Supply...
Page 7: Component Identification
Component identification Component identification This chapter describes the external and internal server features and components. Component identification...
Page 8: Front Panel Components
Front panel components Front panel components LFF non-hot-plug drive model LFF non-hot-plug drive model Item Item Description Description Optical drive (optional) Serial number/iLO information pull tab iLO service port USB 3.2 Gen1 port 2 LFF non-hot-plug drive cage The serial number/iLO information pull tab is double-sided. One side shows the server serial number and the customer asset tag label.
Page 9 Item Item Description Description Media bay 2 SFF hot-plug drive cage (optional) Optical drive (optional) Serial number/iLO information pull tab iLO service port USB 3.2 Gen1 port 4 SFF hot-plug drives The media bay supports the optical drive cage or the 2 SFF drive cage option. The 2 SFF drive cage supports SAS, SATA, or U.3 NVMe drives.
Page 10: Ilo Service Port
You cannot access the server by connecting to the Service Port. You cannot access the connected device from the server. For more information about the iLO Service Port, see the iLO user guide at the following website: https://www.hpe.com/support/ilo- https://www.hpe.com/support/ilo- docs.
Page 11: Front Panel Leds And Buttons
When all LEDs flash simultaneously, a power fault has occurred. For more information, see Front panel LED power fault codes. If the health LED indicates a degraded or critical state, review the system Integrated Management Log (IML) or use HPE iLO to review the system health status.
Page 12: Server Uid Led
Server UID LED Server UID LED The UID LED is used to locate a particular server when it is deployed in a dense rack with other equipment. Activating the UID LED helps an on-site technician to quickly identify a server for maintenance tasks. Server UID LED...
Page 13: Using The Uid Button To View The Server Health Summary
1. Press and release the UID button. The Server Health Summary screen is displayed on the external monitor. For more information, see the iLO troubleshooting guide on the Hewlett Packard Enterprise website ( https://www.hpe.com/support/ilo-docs https://www.hpe.com/support/ilo-docs). 2. Press the UID button again to close the Server Health Summary screen.
Page 14: Front Panel Led Power Fault Codes
Front panel LED power fault codes Front panel LED power fault codes The following table provides a list of power fault codes, and the subsystems that are affected. Not all power faults are used by all servers. Subsystem Subsystem LED behavior LED behavior System board 1 flash...
Page 15: Rear Panel Components
Rear panel components Rear panel components Item Item Description Description Slot 1 PCIe4 x8 (8, 4, 1) or Slot 1 PCIe4 x8 (4, 1) Slot 2 PCIe4 x16 (8, 4, 1) or Slot 2 PCIe4 x16 (16, 8, 4, 1) Serial port (optional) Non-hot-plug power supply Flexible Slot power supply 1 (hot-plug)
Page 16: Rear Panel Leds
Rear panel LEDs Rear panel LEDs Item Item Status Status Definition Definition Solid blue Activated Flashing blue 1 flash per sec = Remote management or firmware upgrade in progress 4 flashes per sec = iLO manual reboot sequence initiated 8 flashes per sec = iLO manual reboot sequence in progress Deactivated Power supply...
Page 17: System Board Components
System board components System board components Item Item Description Description Serial port connector System maintenance switch Trusted Platform Module 2.0 (embedded TPM) PCIe4 riser connector M.2 SSD power-sideband connector Storage controller backup power connector for slot 1 Fan connector 2 Fan connector 1 Chassis intrusion detection switch connector Power supply connector...
Page 18 Item Item Description Description SATA port 1 Fan connector 3 M.2 SSD signal connector Storage controller backup power connector for slot 2 Type-a modular storage controller slot (AROC) Internal USB 3.2 Gen1 port All SATA ports support 6Gb/s transfer rate. System board components...
Page 19: System Maintenance Switch Descriptions
System maintenance switch descriptions System maintenance switch descriptions Position Position Default Default Function Function Off = iLO 5 security is enabled. On = iLO 5 security is disabled. Reserved Reserved Reserved Off = Power-on password is enabled. On = Power-on password is disabled. 1 , 2 , 3 Off = No function On = Restore default manufacturing settings...
Page 20: Dimm Slot Location
DIMM slot location DIMM slot location The arrow points to the front of the server. DIMM slot location...
Page 21: Dimm Label Identification
To determine DIMM characteristics, see the label attached to the DIMM. The information in this section helps you to use the label to locate specific information about the DIMM. For more information about product features, specifications, options, configurations, and compatibility, see the HPE DDR4 SmartMemory QuickSpecs on the Hewlett Packard Enterprise website (https://www.hpe.com/support/DDR4SmartMemoryQS https://www.hpe.com/support/DDR4SmartMemoryQS).
Page 22: Drive Bay Numbering
Drive bay numbering Drive bay numbering CAUTION: CAUTION: When a server is purchased without any drive installed, some drive bays might be empty while other drive bays might be populated with drive blanks. To maintain proper system cooling, do not operate the server without a drive or a drive blank installed.
Page 23 HPE Basic Drive LED definitions Basic Drive LED definitions LFF low-profile drive carrier low-profile drive carrier The LFF low-profile drive carrier supports hot-plug SAS or SATA. SFF basic drive carrier basic drive carrier The SFF basic drive carrier supports hot-plug SAS, SATA, or U.3 NVMe .
Page 24: Hpe Basic Drive Led Definitions
Item Item Status Status Definition Definition The drive is not configured by a RAID controller or is a spare drive. HPE Basic Drive LED definitions...
Page 25: Pcie4 Slot Description
PCIe4 slot description PCIe4 slot description Item Item Description Description Definition Definition PCI Express version Each PCIe version corresponds to a specific data transfer rate between the processor and peripheral devices. Generally, a version update corresponds to an increase in transfer rate. PCIe 1.x PCIe 2.x PCIe 3.x...
Page 26: Riser Board Components
Riser board components Riser board components Two-slot PCIe4 x16/x4 riser Two-slot PCIe4 x16/x4 riser Slot number Slot number Slot type Slot type Slot power Slot power Supported form factors Supported form factors PCIe4 x8 (4, 1) 25 W Half-height, half-length (low-profile) PCIe4 x16 (16, 8, 4, 1) 75 W Full-height, half-length...
Page 27: M.2 Ssd Pass-Through Card Components
M.2 SSD pass-through card components M.2 SSD pass-through card components The dual-slot M.2 SSD pass-through card option supports both SATA and NVMe SSDs in 2280 and 22110 form factors. Item Description Item Description M.2 SSD slot 1 2280 standoff 22110 standoff SlimSAS port Power connector Retaining latch...
Page 28: Hpe Ns204I-P Nvme Os Boot Device Components
HPE NS204i-p NVMe OS Boot Device NS204i-p NVMe OS Boot Device components components Item Item Description Description Drive bay 1 Drive bay 2 Thermal interface pad with removable liner M.2 drive retaining latches HPE NS204i-p NVMe OS Boot Device components...
Page 29: Hpe Ns204I-P Nvme Os Boot Device Led Definitions
NS204i-p NVMe OS Boot Device LED definitions LED definitions Item Item Description Fault LED status Description Fault LED status Bay 1 LED Off: Normal Flashing 1Hz: Drive predictive failure Bay 2 LED Amber: Drive failure HPE NS204i-p NVMe OS Boot Device LED definitions...
Page 30: Fan Numbering
Fan numbering Fan numbering Fan numbering...
Page 31: Fan Mode Behavior
Fan mode behavior Fan mode behavior The server supports nonredundant fan mode. If a fan fails or is missing, the following behaviors are exhibited: The health LED flashes red. The operating system performs a graceful shutdown. Fan mode behavior...
Page 32: Trusted Platform Module 2.0
The TPM 2.0 is supported with specific operating system support such as Microsoft Windows Server 2012 R2 and later. For more information about operating system support, see the product QuickSpecs on the Hewlett Packard Enterprise website (https://www.hpe.com/info/qs https://www.hpe.com/info/qs). For more information about Microsoft Windows BitLocker Drive Encryption feature, see the Microsoft website (https://www.microsoft.com https://www.microsoft.com).
Page 33: Trusted Platform Module 2.0 Guidelines
Recovery Mode after BitLocker detects a possible compromise of system integrity. HPE is not liable for blocked data access caused by improper TPM use. For operating instructions, see the documentation for the encryption technology feature provided by the operating system.
Page 34: Bitlocker Recovery Key/Password Retention Guidelines
BitLocker recovery key/password retention guidelines BitLocker recovery key/password retention guidelines The recovery key/password is generated during BitLocker setup, and can be saved and printed after BitLocker is enabled. When using BitLocker, always retain the recovery key/password. The recovery key/password is required to enter Recovery Mode after BitLocker detects a possible compromise of system integrity.
Page 35: Operations
Operations Operations This chapter describes the hardware operations carried out prior to and after installing or removing a hardware option, or performing a server maintenance or troubleshooting procedure. Before performing these hardware operations, review: Rack warnings and cautions Server warnings and cautions Operations...
Page 36: Remove The Front Bezel
Remove the front bezel Remove the front bezel If you are using the virtual power button in iLO to power the server on/off, you do not need to remove the front bezel. Remove the front bezel only if you need to access the front panel components. Procedure Procedure 1.
Page 37: Power Up The Server
Power up the server Power up the server To power up the server, use one of the following methods: Press the Power On/Standby button. Use the virtual power button through iLO 5. Power up the server...
Page 38: Power Down The Server
Power down the server Power down the server Before powering down the server for any upgrade or maintenance procedures, perform a backup of critical server data and programs. IMPORTANT: IMPORTANT: When the server is in standby mode, auxiliary power is still being provided to the system. To power down the server, use one of the following methods: Press and release the Power On/Standby button.
Page 39: Remove The Server From The Rack
Remove the server from the rack Remove the server from the rack Prerequisites Prerequisites Get help to lift and stabilize the server during removal from the rack. If the If the server server is installed higher than chest level, an additional is installed higher than chest level, an additional person might be required to help remove the server person might be required to help remove the...
Page 40 b. Loosen the shipping screws (callout 2). c. Slide the server out of the rack until the rail-release latches are engaged (callout 3). 6. Remove the server from the rack: a. Press and hold the protruding surface of the server rail-release latches (callout 1). b.
Page 41: Remove The Access Panel
Remove the access panel Remove the access panel WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the WARNING: internal system components to cool before touching them. CAUTION: CAUTION: To prevent damage to electrical components, properly ground the server before beginning any installation, removal, or replacement procedure.
Page 42: Remove The Processor Air Baffle
Remove the processor air baffle Remove the processor air baffle CAUTION: For proper cooling, do not operate the server without the access panel, baffles, or blanks installed. CAUTION: The processor air baffle (P48355-B21) is present when a processor that has a TDP ≥ 95 W is installed. Procedure Procedure 1.
Page 43: Install The Processor Air Baffle
Install the processor air baffle Install the processor air baffle The air baffle part (P48355-B21) is required when a processor that has a TDP ≥ 95 W is installed. Procedure Procedure Install the processor air baffle. Install the processor air baffle...
Page 44: Remove The Riser Cage
Remove the riser cage Remove the riser cage WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the WARNING: internal system components to cool before touching them. Procedure Procedure 1. If physically powering down a server with the front bezel installed, remove the front bezel . 2.
Page 45: Install The Riser Cage
Install the riser cage Install the riser cage Procedure Procedure 1. If an expansion card or its internal cabling was removed, reinstall these components. 2. Install the riser cage: a. Align the notches on the riser cage with the spools on the rear panel (callout 1). b.
Page 46: Install The Access Panel
Install the access panel Install the access panel Prerequisites Prerequisites Before you perform this procedure, make sure that you have a T-15 Torx screwdriver available. Procedure Procedure 1. With access panel latch open, insert the guide pin on the chassis through the hole on the access panel latch. 2.
Page 47: Install The Server Into The Rack
Install the server into the rack Install the server into the rack Prerequisites Prerequisites Get help to lift and stabilize the server during rack installation. If the If the server server is installed higher than chest level, an additional person is installed higher than chest level, an additional person might be required to help install the server might be required to help install the...
Page 48 For a server that has quick-release chassis ears , open the latches (callout 1), and then tighten the shipping screws (callout 2). 3. Connect all peripheral cables to the server. 4. Connect the power cords: a. Connect each power cord to the server. b.
Page 49: Setup
Setup Setup This chapter describes the initial setup procedure for the server. As well as general operational requirements and safety reminders. Setup...
Page 50: Initial System Installation
Initial system installation Initial system installation Depending on your technical expertise and the complexity of the product, for the initial system installation, select one of the following options: Ordering the HPE Installation Service Setting up the server Initial system installation...
Page 51: Hpe Installation Service
HPE-supported products from other vendors that are sold by HPE or by HPE authorized resellers. The Installation Service is part of a suite of HPE deployment services that are designed to give users the peace of mind that comes from knowing that their HPE and HPE- supported products have been installed by an HPE specialist.
Page 52: Setting Up The Server
Verify that your OS or virtualization software is supported: https://www.hpe.com/support/Servers-Certification-Matrices https://www.hpe.com/support/Servers-Certification-Matrices Review the UEFI Deployment Guide for HPE ProLiant Gen10, ProLiant Gen10 Plus Servers and HPE Synergy: https://www.hpe.com/support/UEFIGen10-DG-en https://www.hpe.com/support/UEFIGen10-DG-en If the UEFI requirements are not met, you might experience boot failures or other errors when installing the operating system.
Page 53 The iLO management port is connected to a secure network. b. Using a browser, navigate to the iLO web interface, and then log in. https://<iLO hostname or IP address> Note the following: The iLO host name is on the serial number/ iLO information pull tab on the front panel.
Page 54: Operational Requirements
Operational requirements Operational requirements When preparing the site and planning the installation for the HPE ProLiant DL20 Gen10 Plus Server, be sure to observe the following general operational requirements: Space and airflow requirements Temperature requirements Power requirements Electrical grounding requirements For server-specific environmental requirements, see Environmental specifications.
Page 55: Space And Airflow Requirements
Space and airflow requirements Space and airflow requirements To allow for servicing and adequate airflow, observe the following space and airflow requirements when deciding where to install a rack: Leave a minimum clearance of 63.5 cm (25 in) in front of the rack. Leave a minimum clearance of 76.2 cm (30 in) behind the rack.
Page 56: Temperature Requirements
Temperature requirements Temperature requirements To ensure continued safe and reliable equipment operation, install or position the system in a well-ventilated, climate-controlled environment. The maximum recommended ambient operating temperature (TMRA) for most server products is 35°C (95°F). The temperature in the room where the rack is located must not exceed 35°C (95°F).
Page 57: Power Requirements
Power requirements Power requirements Installation of this equipment must comply with local and regional electrical regulations governing the installation of information technology equipment by licensed electricians. This equipment is designed to operate in installations covered by NFPA 70, 1999 Edition (National Electric Code) and NFPA-75, 1992 (code for Protection of Electronic Computer/Data Processing Equipment). For electrical power ratings on options, refer to the product rating label or the user documentation supplied with that option.
Page 58: Electrical Grounding Requirements
Electrical grounding requirements Electrical grounding requirements The server must be grounded properly for proper operation and safety. In the United States, you must install the equipment in accordance with NFPA 70, National Electric Code Article 250, as well as any local and regional building codes. In Canada, you must install the equipment in accordance with Canadian Standards Association, CSA C22.1, Canadian Electrical Code.
Page 59: Rack Warnings And Cautions
Rack warnings and cautions Rack warnings and cautions WARNING: WARNING: When all components are removed, the server weighs 6.00 kg (13.23 lb). When all components are installed, the server can weigh up to 10.00 kg (22.05 lb). Before configuring your rack solution, be sure to check the rack manufacturer weight limits and specifications.
Page 60 Be sure sufficient clearance exists for cabling, installation and removal of the server, and movement of the rack doors. Rack warnings and cautions...
Page 61: Server Warnings And Cautions
Server warnings and cautions Server warnings and cautions WARNING: WARNING: To reduce the risk of personal injury, electric shock, or damage to the equipment, disconnect the power cord to remove power from the server. Pressing the Power On/Standby button does not shut off system power completely.
Page 62: Electrostatic Discharge
Electrostatic discharge Electrostatic discharge Be aware of the precautions you must follow when setting up the system or handling components. A discharge of static electricity from a finger or other conductor may damage system boards or other static-sensitive devices. This type of damage may reduce the life expectancy of the system or component.
Page 63: Hardware Options Installation
This chapter provides instructions for installing supported hardware options. To ensure proper server deployment and operation, Hewlett Packard Enterprise recommends installing only HPE‑validated hardware options. To see the list of validated options for this server, see the product QuickSpecs on the HPE ProLiant DL20 Gen10 Plus Server website: https://www.hpe.com/servers/dl20-gen10-plus...
Page 64: Hardware Option Installation Guidelines
Hardware option installation guidelines Hardware option installation guidelines WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the WARNING: internal system components to cool before touching them. CAUTION: To prevent damage to electrical components, properly ground the server before beginning any installation CAUTION: procedure.
Page 65: Rack Rail Option
Rack rail option Rack rail option 1. Installing the rack rail option 2. Installing the rack rail hook-and-loop strap Rack rail option...
Page 66: Installing The Rack Rail Option
Installing the rack rail option Installing the rack rail option The rack rails can be installed in round-hole, square-hole, or threaded-hole racks. The rack rails occupy 1U space in the rack. The illustrations used in this procedure show an icon on the upper right corner of the image. This icon indicates the rack type for which the action illustrated in the image is valid.
Page 67 3. Extend the inner rail of the mounting rails to align with the depth of the rack. 4. To install the mounting rails in a round-hole or square-hole rack, insert the pins on the mounting flanges into the rack column holes. 5.
Page 68 b. Position the holes on the mounting flanges against the threaded holes on the rack column (callout 1). c. Install the rack mounting screws (callout 2). 6. Install the server into the rack . Installing the rack rail option...
Page 69: Installing The Server Into The Rack
Installing the server into the rack Installing the server into the rack Prerequisites Prerequisites Get help to lift and stabilize the server during rack installation. If the If the server server is installed higher than chest level, an additional person is installed higher than chest level, an additional person might be required to help install the server might be required to help install the...
Page 70: Installing The Rack Rail Hook-And-Loop Strap
Installing the rack rail hook-and-loop strap Installing the rack rail hook-and-loop strap Use the rack rail hook-and-loop strap to manage the rear panel cables. The hook-and-loop strap can be installed on either the left or right rack mounting rail. Prerequisites Prerequisites Before you perform this procedure, make sure that you have a T-25 Torx screwdriver available.
Page 71 For a server that has quick-release chassis ears , open the latches (callout 1), and then tighten the shipping screws (callout 2). 5. Connect the power cords: a. Connect each power cord to the server. b. Connect each power cord to the power source. 6.
Page 72: Installing The Front Bezel Option
Installing the front bezel option Installing the front bezel option Procedure Procedure 1. Attach the front bezel to the right chassis ear. 2. Press and hold the front bezel release latch. 3. Close the front bezel. 4. Install the Kensington security lock. For more information, see the lock documentation.
Page 73: Power Supply Options
Power supply options Power supply options Depending on the installed options and the regional location where the server was purchased, the server can be configured with one of the supported power supplies. Power supply options...
Page 74: Hot-Plug Power Supply Calculations
Hot-plug power supply calculations Hot-plug power supply calculations For more information on the hot-plug power supply and calculators to determine server power consumption in various system configurations, see the Hewlett Packard Enterprise Power Advisor website (https://www.hpe.com/info/poweradvisor/online https://www.hpe.com/info/poweradvisor/online). Hot-plug power supply calculations...
Page 75: Power Supply Warnings And Cautions
Power supply warnings and cautions Power supply warnings and cautions WARNING: WARNING: To reduce the risk of electric shock or damage to the equipment: Do not disable the power cord grounding plug. The grounding plug is an important safety feature. Plug the power cord into a grounded (earthed) electrical outlet that is easily accessible at all times.
Page 76: Dc Power Supply Warnings And Cautions
DC power supply warnings and cautions DC power supply warnings and cautions WARNING: To reduce the risk of electric shock or energy hazards: WARNING: This equipment must be installed by trained service personnel. Connect the equipment to a reliably grounded secondary circuit source. A secondary circuit has no direct connection to a primary circuit and derives its power from a transformer, converter, or equivalent isolation device.
Page 77: Installing An Ac Power Supply
Installing an AC power supply Installing an AC power supply WARNING: To reduce the risk of personal injury from hot surfaces, allow the power supply or WARNING: power supply blank to cool before touching it. CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all bays are populated CAUTION: with either a component or a blank.
Page 78 5. Connect the power cords: a. Connect each power cord to the server. b. Connect each power cord to the power source. 6. Make sure that the power supply LED is green. The installation is complete. Installing an AC power supply...
Page 79: Installing A Dc Power Supply
Prerequisites Power cord requirement: The HPE 12 AWG 48 V DC 3.0 m Power Cord Kit (J6X43A) can be purchased from an authorized Hewlett Packard Enterprise reseller. If an HPE power cord option is not utilized, appropriate cabling must be implemented to ensure product reliability.
Page 80 3. Remove the terminal block connector. 4. Loosen the screws on the terminal block connector. Installing a DC power supply...
Page 81 5. Attach the ground (earthed) wire to the ground screw and washer and tighten to 1.47 N m (13 lb-in) of torque. The ground wire must be connected before the -48 V wire and the return wire. 6. Insert the -48 V wire into the left side of the terminal block connector, and then tighten the screw to 1.3 N m (10 lb‑in) of torque. Installing a DC power supply...
Page 82 7. Insert the return wire into the right side of the connector, and then tighten the screw to 1.3 N m (10 lb-in) of torque. 8. Install the terminal block connector in the power supply. Installing a DC power supply...
Page 83 9. Secure the power cord, wires, and cables in the strain relief strap attached to the power supply handle: a. Unwrap the strain relief strap from the power supply handle. CAUTION: Avoid tight bend radii to prevent damaging the internal wires of a power cord or a server cable. Never CAUTION: bend power cords and server cables tight enough to cause a crease in the sheathing.
Page 84 11. Immediately slide the power supply into the bay until it clicks into place. 12. Make sure the -48 V DC power source is off or the PDU breaker is in the off position, and then connect the power cord to the - 48 V DC power source or PDU.
Page 85: Transceiver Option
Transceiver option Transceiver option Transceivers serve as the connection between the adapter and the network cable for maintaining high-speed performance. Transceiver option...
Page 86: Transceiver Warnings And Cautions
Transceiver warnings and cautions Transceiver warnings and cautions WARNING: WARNING: Fiber-optic transceivers and fiber-optic cables connected to transceivers emit laser light that can damage your eyes. To avoid eye injuries, avoid direct eye exposure to the beam from the fiber-optic transceiver or into the ends of fiber-optic cables when they are powered-up. CAUTION: CAUTION: The presence of dust in transceiver ports can cause poor cable connectivity.
Page 87: Installing A Transceiver
Installing a transceiver Installing a transceiver Prerequisites Prerequisites Before installing a transceiver option, review the following: Transceiver warnings and cautions Transceiver documentation for specific operational and cabling requirements Procedure Procedure 1. Hold the transceiver by its sides and gently insert it into the network adapter port until it clicks into place. Transceivers are keyed so that they can only be inserted in the correct orientation.
Page 88: Drive Options
Hot-plug SFF SAS, SATA, or U.3 NVMe drives The embedded Intel Virtual RAID on CPU (Intel VROC) supports software RAID for direct attached SATA drives. Install an HPE type-a modular (AROC) or type-p PCIe plug-in storage controller option to support hardware RAID. Drive options...
Page 89: Drive Installation Guidelines
Drive installation guidelines Drive installation guidelines Observe the following general guidelines: The system automatically sets all drive numbers. CAUTION: CAUTION: When a server is purchased without any drive installed, some drive bays might be empty while other drive bays might be populated with drive blanks. To maintain proper system cooling, do not operate the server without a drive or a drive blank installed.
Page 90: Installing A Non-Hot-Plug Lff Sata Drive
Installing a non-hot-plug LFF SATA drive Installing a non-hot-plug LFF SATA drive The non-hot-plug LFF drives supported in this server do not require a drive caddy or a drive carrier to install. You only have to use the drive screws preinstalled on top of the drive cage. CAUTION: CAUTION: A discharge of static electricity from a finger or other conductor might damage system boards or other static-sensitive...
Page 91 11. Install the non-hot-plug drive. 12. Install the non-hot-plug drive cage. Installing a non-hot-plug LFF SATA drive...
Page 92 13. Connect the drive cables . 14. Install the access panel . 15. Install the server into the rack . 16. Connect all peripheral cables to the server. 17. Connect the power cords: a. Connect each power cord to the server. b.
Page 93: Installing A Hot-Plug Lff/Sff Sas, Sata Or Nvme Drive
Installing a hot-plug LFF/SFF SAS, SATA or NVMe drive Installing a hot-plug LFF/SFF SAS, SATA or NVMe drive CAUTION: CAUTION: A discharge of static electricity from a finger or other conductor might damage system boards or other static-sensitive devices. To prevent damage, observe antistatic precautions. CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all bays are populated CAUTION: with either a component or a blank.
Page 94 4. Install the drive. LFF drive SFF drive 5. Determine the status of the drive from the drive LED definitions . 6. If removed, install the front bezel . 7. To configure drive arrays, see the relevant controller guide. This installation is complete. Installing a hot-plug LFF/SFF SAS, SATA or NVMe drive...
Page 95: Installing The Two-Bay Sff Drive Cage Option
Installing the two-bay SFF drive cage option Installing the two-bay SFF drive cage option For additional storage capacity, install the 2 SFF hot-plug drive cage option in the media bay of the SFF chassis. This drive cage option supports SAS, SATA, or U.3 NVMe drives. CAUTION: CAUTION: A discharge of static electricity from a finger or other conductor might damage system boards or other static-sensitive...
Page 96 a. Slide the drive cage into the media bay (callout 1). b. Secure the drive cage with the screws removed in step 8-a (callout 2). 10. Connect the drive cables . 11. Install the access panel . 12. Install the server into the rack . 13.
Page 97: Optical Drive Option
Optical drive option Optical drive option Install a slim-type SATA optical drive to read/write data on optical discs. Installing an optical drive in the LFF drive chassis Installing an optical drive in the SFF drive chassis Optical drive option...
Page 98: Installing An Optical Drive In The Lff Drive Chassis
Installing an optical drive in the LFF drive chassis Installing an optical drive in the LFF drive chassis CAUTION: CAUTION: A discharge of static electricity from a finger or other conductor might damage system boards or other static-sensitive devices. To prevent damage, observe antistatic precautions. Prerequisites Prerequisites In the LFF drive chassis, the optical drive installation requires the P06681-B21 optical drive cable option.
Page 99 10. Install the optical drive. 11. Cable the optical drive. 12. Install the access panel . 13. Install the server into the rack . 14. Connect all peripheral cables to the server. 15. Connect the power cords: a. Connect each power cord to the server. b.
Page 100 Installing an optical drive in the LFF drive chassis...
Page 101: Installing An Optical Drive In The Sff Drive Chassis
Installing an optical drive in the SFF drive chassis Installing an optical drive in the SFF drive chassis CAUTION: CAUTION: A discharge of static electricity from a finger or other conductor might damage system boards or other static-sensitive devices. To prevent damage, observe antistatic precautions. Prerequisites Prerequisites In the SFF drive chassis, the optical drive installation requires the P06677-B21 optical drive enablement option.
Page 102 9. Remove the optical drive blank. Retain the blank for future use. 10. Install the optical drive bracket. Installing an optical drive in the SFF drive chassis...
Page 103 11. Install the optical drive in the optical drive cage. 12. Install the optical drive cage in the media bay. Installing an optical drive in the SFF drive chassis...
Page 104 13. Cable the optical drive. 14. Install the access panel . 15. Install the server into the rack . 16. Connect all peripheral cables to the server. 17. Connect the power cords: a. Connect each power cord to the server. b.
Page 105: Memory Option
Memory option Memory option The server has four DIMM slots supporting DDR4 UDIMM with ECC. Non-ECC UDIMM is not supported . The arrow points to the front of the server. Memory option...
Page 106: Dimm Population Information
DIMM population information DIMM population information For DIMM population information, see Server Memory Population Rules for HPE ProLiant Gen10 Plus Servers with Intel Xeon E-2300 Processors on the Hewlett Packard Enterprise website (https://www.hpe.com/docs/server-memory https://www.hpe.com/docs/server-memory). DIMM population information...
Page 107: Dimm Installation Guidelines
To align and seat the DIMM, use two fingers to hold the DIMM along the side edges. To seat the DIMM, use two fingers to apply gentle pressure along the top of the DIMM. For more information, see the Hewlett Packard Enterprise website (https://www.hpe.com/support/DIMM-20070214-CN https://www.hpe.com/support/DIMM-20070214-CN).
Page 108: Installing A Dimm
Installing a DIMM Installing a DIMM CAUTION: CAUTION: A discharge of static electricity from a finger or other conductor might damage system boards or other static-sensitive devices. To prevent damage, observe antistatic precautions. Procedure Procedure 1. If physically powering down a server with the front bezel installed, remove the front bezel . 2.
Page 109 13. Power up the server . 14. If removed, install the front bezel . 15. To configure the memory settings: a. From the boot screen, press F9 F9 to access UEFI System Utilities. b. From the System Utilities screen, select System Utilities > System Configuration > BIOS/Platform Configuration (RBSU) > Memory Options.
Page 110: Pcie Riser Option
PCIe riser option PCIe riser option The server supports two dual-slot PCIe riser options: PCIe4 x8/x8 riser—Supports standard expansion options. PCIe4 x16/x4 riser—Supports high-power expansion options. For more information on the riser slots, see Riser board components . PCIe riser option...
Page 111: Installing A Riser Option
Installing a riser option Installing a riser option CAUTION: CAUTION: A discharge of static electricity from a finger or other conductor might damage system boards or other static-sensitive devices. To prevent damage, observe antistatic precautions. Procedure Procedure 1. If physically powering down a server with the front bezel installed, remove the front bezel . 2.
Page 112 b. Connect each power cord to the power source. 14. Power up the server . 15. If removed, install the front bezel . This installation is complete. Installing a riser option...
Page 113: Storage Controller Options
Embedded Intel Virtual RAID on CPU (Intel VROC)—Provides software RAID support for direct attached SATA drives. HPE type-a modular (AROC) or type-p PCIe plug-in storage controller option—Supports hardware RAID for SATA and SAS drives. For more information on drive array and storage controller configuration, see the relevant controller guide.
Page 114: Preparing The Server For Storage Controller Installation
Preparing the server for storage controller installation Preparing the server for storage controller installation Prerequisites Prerequisites Before beginning this procedure, download the Service Pack for ProLiant (SPP) from the Hewlett Packard Enterprise website (https://www.hpe.com/servers/spp/download https://www.hpe.com/servers/spp/download). Procedure Procedure 1. If the server was previously configured: a.
Page 115: Installing A Type-A Modular Controller Option
Installing a type-a modular controller option Installing a type-a modular controller option CAUTION: CAUTION: A discharge of static electricity from a finger or other conductor might damage system boards or other static-sensitive devices. To prevent damage, observe antistatic precautions. Prerequisites Prerequisites Before you perform this procedure, make sure that you have the following items available: Compatible controller cable option...
Page 116 12. Install the access panel . 13. Install the server into the rack . 14. Connect all peripheral cables to the server. 15. Connect the power cords: a. Connect each power cord to the server. b. Connect each power cord to the power source. 16.
Page 117: Installing A Type-P Plug-In Controller Option
To determine the slot compatibility of the storage controller, review the PCIe expansion option population rules . The flash-backed write cache (FBWC) feature of some storage controllers requires the installation of an energy pack option. For more information, see the controller QuickSpecs on the Hewlett Packard Enterprise website (https://www.hpe.com/info/qs https://www.hpe.com/info/qs).
Page 118 b. Install the low-profile bracket on the storage controller. c. Open the riser slot bracket (callouts 1 and 2) and remove the slot blank (callout 3). Retain the slot blank and the screw for future use. Installing a type-p plug-in controller option...
Page 119 d. Install the storage controller. Make sure that the controller is seated firmly in the slot. 11. To install a storage controller in the riser slot 2, do the following: a. Remove the riser slot screw (callout 1) and slot blank (callout 2). Retain the slot blank and the screw for future use.
Page 120 12. To enable HPE the SR SmartCache or MR CacheCade feature, install the energy pack . SmartCache and CacheCade enable solid-state drives to be used as caching devices for hard drive media. These features accelerate access to frequently used data by caching hot data from the hard drives onto the solid-state drives.
Page 121: Storage Controller Guides
Gen10Plus-Linux-UG Gen10Plus-Linux-UG HPE storage controller: HPE Smart Array SR type-a and type-p Gen10 controller : HPE Smart Array SR Gen10 Configuration Guide at https://www.hpe.com/support/SSC-config https://www.hpe.com/support/SSC-config HPE SR type-a and type-p Gen10 Plus controllers : HPE SR Gen10 Plus Controller User Guide at https://www.hpe.com/info/SR- https://www.hpe.com/info/SR-...
Page 122: Energy Pack Options
Hewlett Packard Enterprise offers the HPE Smart Storage Battery as a centralized backup power source options to back up write cache content on the controllers in case of an unplanned server power outage. Once installed, the status of the energy pack displays in HPE iLO. For more information, see the iLO user guide on the Hewlett Packard Enterprise website (https://www.hpe.com/support/ilo-docs https://www.hpe.com/support/ilo-docs).
Page 123 SR 900 series Gen10 Plus controllers MR 400 and 900 series Gen10 Plus controllers This server supports the 12 W HPE Smart Storage Battery with the 230 mm cable. A single 12 W battery can support up to three devices.
Page 124: Energy Pack Specifications
Energy pack specifications Energy pack specifications Feature Feature Description Description Time required to recharge Smart Storage Battery 12 W: 1 hour (For maximum load of 3 devices) Duration of Smart Storage Battery backup 150 seconds (maximum support) The Smart Storage Battery provides a sufficient duration to transfer the cached data from DDR memory to flash memory, where the data remains indefinitely or until a controller retrieves the data.
Page 125: Installing An Energy Pack
Installing an energy pack Installing an energy pack Prerequisites Prerequisites Before proceeding the installation, observe following guide line: Make sure that a compatible type-p storage controller is installed . Make sure that you have the storage controller backup power cable that ships with the storage controller. Procedure Procedure 1.
Page 126 a. Connect each power cord to the server. b. Connect each power cord to the power source. 14. Power up the server . 15. If removed, install the front bezel . This installation is complete. Installing an energy pack...
Page 127: Expansion Card Options
Expansion card options Expansion card options The server supports the installation of full-height, half-length and half-height, half-length (low-profile) PCIe expansion / add-in (AIC) cards such as: HPE type-p storage controller Ethernet adapter HDR InfiniBand adapter Fibre channel host bus adapter (FC HBA)
Page 128: Pcie Expansion Option Population Rules
PCIe expansion option population rules PCIe expansion option population rules To check the electrical compatibility of the expansion option with the riser slot, see Riser board components . Network adapter option: Due to the mechanical design of the riser cage, install a four-port network adapter with a full‑height bracket in the riser slot 2. Type-p storage controller option: Due to the cable length, install a storage controller with internal cabling connection in the riser slot 2.
Page 129: Installing An Expansion Card
Installing an expansion card Installing an expansion card CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all PCI slots have either CAUTION: a riser slot blank or an expansion card installed. CAUTION: CAUTION: A discharge of static electricity from a finger or other conductor might damage system boards or other static-sensitive devices.
Page 130 b. Install the low-profile bracket on the expansion card. c. Open the riser slot bracket (callouts 1 and 2) and remove the slot blank (callout 3). Retain the slot blank and the screw for future use. Installing an expansion card...
Page 131 d. Install the expansion card. Make sure that the expansion card is seated firmly in the slot. 12. To install an expansion card in the riser slot 2, do the following: a. Remove the riser slot screw (callout 1) and slot blank (callout 2). Retain the slot blank and the screw for future use.
Page 132 13. Install the riser cage. 14. Connect all necessary internal cabling to the expansion card. For more information on these cabling requirements, see the documentation that ships with the option. 15. Install the access panel . 16. Install the server into the rack . 17.
Page 133: M.2 Ssd Options
M.2 SSD options M.2 SSD options In this server, M.2 SSD support is provided through the following options: HPE NS204i-p Gen10 Plus Boot Device option M.2 SATA SSD enablement option M.2 SSD pass-through card M.2 SSD options...
Page 134: Installing The Hpe Ns204I-P Nvme Os Boot Device Option
Note the following information about the HPE NS204i-p NVMe OS Boot Device option: The HPE NS204i-p NVMe OS Boot Device is a PCIe3 x8 add-in card (AIC) that includes two 480 GB M.2 NVMe SSDs. This boot device enables the deployed OS to be mirrored through a dedicated hardware RAID 1.
Page 135 13. To install the boot device in the riser slot 1, do the following: a. If installed, remove the full-height bracket from the boot device. Retain the bracket and screws for future use. Installing the HPE NS204i-p NVMe OS Boot Device option...
Page 136 Install the boot device. Make sure that the boot device is seated firmly in the slot. 14. To install the boot device in the riser slot 2, do the following: Installing the HPE NS204i-p NVMe OS Boot Device option...
Page 137 After the OS installation completes, the system automatically copies the operating system to the second, mirrored drive on the boot device. 23. Proceed with normal system setup and operation. Installing the HPE NS204i-p NVMe OS Boot Device option...
Page 138: Installing The M.2 Sata Ssd Enablement Option
Installing the M.2 SATA SSD enablement option Installing the M.2 SATA SSD enablement option The M.2 SATA SSD enablement option includes a PCIe3 x8 add-in card (AIC) that supports two M.2 2280 SATA SSDs. This AIC is only compatible with Windows operating systems. CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all PCI slots have either CAUTION: a riser slot blank or an expansion card installed.
Page 139 b. Disconnect each power cord from the server. 8. Disconnect all peripheral cables from the server. 9. Remove the server from the rack . 10. Place the server on a flat, level work surface. 11. Remove the access panel . 12.
Page 140 c. Open the riser slot bracket (callouts 1 and 2) and remove the slot blank (callout 3). Retain the slot blank and the screw for future use. d. Install the add-in card. Make sure that the add-in card is seated firmly in the slot. 14.
Page 141 15. Install the riser cage. 16. Connect the M.2 SSD SATA cables . 17. Install the access panel . 18. Install the server into the rack . 19. Connect all peripheral cables to the server. 20. Connect the power cords: a.
Page 142: Installing The M.2 Ssd Pass-Through Card Option
Installing the M.2 SSD pass-through card option Installing the M.2 SSD pass-through card option The dual-slot M.2 SSD pass-through card option supports both SATA and NVMe SSDs in 2280 and 22110 form factors. Mixed SSD type installation is not supported. When M.2 SATA SSDs are installed, this server supports Intel VROC SATA.
Page 143 2. Insert the SSD into the M.2 slot at a 45° angle (callout 1). 3. Carefully press the SSD down to the horizontal position (callout 2). 4. Install the SSD mounting screw (callout 3). 5. If you are installing a second SSD, repeat steps 2–4 on the slot 2. Installing the M.2 pass-through card Installing the M.2 pass-through card 6.
Page 144 13. If an expansion card is installed in the riser slot 1, remove the riser cage. 14. Install the M.2 pass-through card assembly: a. With the retaining latch in the open position, insert the spool on the side of the chassis through the notch on the card bracket (callout 1).
Page 145 21. Connect the power cords: a. Connect each power cord to the server. b. Connect each power cord to the power source. 22. Power up the server . 23. If removed, install the front bezel . 24. To configure the M.2 SSDs, see the OS-specific Intel VROC guide. This installation is complete.
Page 146: Chassis Intrusion Detection Switch Option
Chassis intrusion detection switch option Chassis intrusion detection switch option The chassis intrusion detection switch enables iLO to record an event in the Integrated Management Log (IML) whenever the access panel is physically opened or removed. An alert is also sent to the BIOS whenever a chassis intrusion is detected. The chassis intrusion detection occurs as long as the server is plugged in, regardless of whether the server is powered on or off.
Page 147: Installing The Chassis Intrusion Detection Switch
Installing the chassis intrusion detection switch Installing the chassis intrusion detection switch Procedure Procedure 1. If physically powering down a server with the front bezel installed, remove the front bezel . 2. Power down the server. 3. Remove all power: a.
Page 148: Connect Each Power Cord To The Server
The System Intrusion Detection setting in the UEFI System Utilities is automatically enabled after installing the chassis intrusion detection switch. To view a log of intrusion events, use the iLO web interface to access the IML or the iLO event log. For more information, see the iLO user guide on the Hewlett Packard Enterprise website (https://www.hpe.com/support/ilo-docs https://www.hpe.com/support/ilo-docs).
Page 149: Serial Port Option
Serial port option Serial port option Install the serial port option to enable communication to physical serial devices. You can also use the serial connection to remotely access the system BIOS and view POST error messages. Serial port option...
Page 150: Installing The Serial Port Option
Installing the serial port option Installing the serial port option CAUTION: CAUTION: A discharge of static electricity from a finger or other conductor might damage system boards or other static-sensitive devices. To prevent damage, observe antistatic precautions. CAUTION: CAUTION: The port blank provides EMI shielding and helps maintain proper thermal status inside the server. Do not operate the server when a port blank is removed without the corresponding I/O port option installed.
Page 151 11. Connect the serial port cable . 12. Install the riser cage. 13. Install the access panel . 14. Install the server into the rack . 15. Connect all peripheral cables to the server. 16. Connect the power cords: a. Connect each power cord to the server. b.
Page 152: Internal Usb Device Option
Internal USB device option Internal USB device option The server has an internal USB 3.2 Gen1 port to install a USB device that can be used as a flash boot media or for data backup/redundancy. Internal USB device option...
Page 153: Installing An Internal Usb Device
Installing an internal USB device Installing an internal USB device Procedure Procedure 1. If physically powering down a server with the front bezel installed, remove the front bezel . 2. Power down the server. 3. Remove all power: a. Disconnect each power cord from the power source. b.
Page 154: Cabling
Cabling Cabling This chapter includes cabling guidelines and diagrams for internal component cabling. Cabling...
Page 155: Cabling Guidelines
Cabling guidelines Cabling guidelines The cable colors in the cabling diagrams used in this chapter are for illustration purposes only. Most of the system cables are black. Observe the following guidelines when working with system cables. Before connecting cables Before connecting cables Note the port labels on the PCA components.
Page 156 Remove cables that are no longer being used. Retaining them inside the system can restrict airflow. If you intend to use the removed cables later, label and store them for future use. Cabling guidelines...
Page 157: Internal Cabling Management
Internal cabling management Internal cabling management Item Item Description Description Serial port cable clip DIMM guard Midwall cable channel Metal tab This DIMM guard is for securing: Chassis intrusion detection switch cable Power supply cable This tab is for securing the ATX non-hot-plug power supply cables. Internal cabling management...
Page 158: Storage Cabling
Storage cabling Storage cabling 2 LFF non-hot-plug drive cabling 2 LFF hot-plug drive cabling 4 SFF hot-plug drive cabling 4 + 2 SFF hot-plug drive cabling 4 + 2 SFF hot-plug drive with tri-mode controller cabling Energy pack cabling Storage controller backup power cabling Storage cabling...
Page 159: Lff Non-Hot-Plug Drive Cabling
2 LFF non-hot-plug drive cabling 2 LFF non-hot-plug drive cabling The 2 LFF non-hot-plug drive configuration uses a single multiconnector cable for the drive power and Mini-SAS connections. This cable also has an extension connector for optical drive power. Color Color Description Description...
Page 160: Lff Hot-Plug Drive Cabling
2 LFF hot-plug drive cabling 2 LFF hot-plug drive cabling 2 LFF drive: Onboard SATA cabling 2 LFF drive: Onboard SATA cabling Color Color Description Description Orange Mini-SAS cable Blue Drive power Y-cable The P2 connector (gray in the illustration) of this cable connects to the optical drive power-SATA Y-cable. 2 LFF drive: Type-a controller cabling 2 LFF drive: Type-a controller cabling Color...
Page 161 Color Color Description Description Blue Drive power Y-cable The P2 connector (gray in the illustration) of this cable connects to the optical drive power-SATA Y-cable. 2 LFF drive: Type-p controller cabling 2 LFF drive: Type-p controller cabling Color Color Description Description Orange Mini-SAS cable...
Page 162 4 SFF hot-plug drive cabling 4 SFF hot-plug drive cabling 4 SFF drive: Onboard SATA cabling 4 SFF drive: Onboard SATA cabling Color Color Description Description Orange Mini-SAS cable Blue Drive power Y-cable The P2 connector (gray in the illustration) of this cable connects to the optical drive power-SATA Y-cable. 4 SFF drive: Type-a controller cabling 4 SFF drive: Type-a controller cabling Color...
Page 163 The P2 connector (gray in the illustration) of this cable connects to the optical drive power-SATA Y-cable. 4 SFF drive: Type-p controller cabling 4 SFF drive: Type-p controller cabling Color Color Description Description Orange Mini-SAS cable Blue Drive power Y-cable The P2 connector (gray in the illustration) of this cable connects to the optical drive power-SATA Y-cable.
Page 164 4 + 2 SFF hot-plug drive cabling 4 + 2 SFF hot-plug drive cabling 4 + 2 SFF drive: Onboard SATA cabling 4 + 2 SFF drive: Onboard SATA cabling Color Color Description Description Orange 4 SFF drive Mini-SAS cable Blue 4 SFF drive power Y-cable Gold...
Page 165 Color Color Description Description Orange 4 SFF drive Mini-SAS cable Blue 4 SFF drive power Y-cable Gold 2 SFF drive Mini-SAS cable Pink 2 SFF drive power cable The P2 connector (gray in the illustration) of this cable connects to the optical drive power-SATA Y-cable. 4 + 2 SFF drive: Type-p controller cabling 4 + 2 SFF drive: Type-p controller cabling Color...
Page 166: 4 + 2 Sff Hot-Plug Drive With Tri-Mode Controller Cabling
4 + 2 SFF hot-plug drive with tri-mode controller cabling 4 + 2 SFF hot-plug drive with tri-mode controller cabling 4 + 2 SFF drive: Onboard SATA with tri-mode type-a controller cabling 4 + 2 SFF drive: Onboard SATA with tri-mode type-a controller cabling Color Color Description...
Page 167 Color Color Description Description Orange 4 SFF drive SlimSAS cable Blue 4 SFF drive power Y-cable Gold 2 SFF drive SlimSAS cable Pink 2 SFF drive power cable The P2 connector (gray in the illustration) of this cable connects to the optical drive power-SATA Y-cable. 4 + 2 SFF drive: Tri-mode type-a controller cabling 4 + 2 SFF drive: Tri-mode type-a controller cabling Color...
Page 168 Color Color Description Description Orange 4 SFF drive SlimSAS cable Blue 4 SFF drive power Y-cable Gold 2 SFF drive SlimSAS cable Pink 2 SFF drive power cable The P2 connector (gray in the illustration) of this cable connects to the optical drive power-SATA Y-cable. 4 + 2 SFF hot-plug drive with tri-mode controller cabling...
Page 169: Energy Pack Cabling
Energy pack cabling Energy pack cabling Energy pack cabling...
Page 170: Storage Controller Backup Power Cabling
Storage controller backup power cabling Storage controller backup power cabling The exact route of the storage controller backup power cabling will depend on: The riser slot where the controller is installed The location of the storage controller backup power connector on the controller Use the following diagrams for reference only.
Page 171: Optical Drive Cabling
Optical drive cabling Optical drive cabling Optical drive cabling in the LFF non-hot-plug drive configuration Optical drive cabling in the LFF non-hot-plug drive configuration Color Color Description Description Orange Optical drive SATA-power Y-cable Blue 2 LFF non-hot plug drive power-Y cable Optical drive cabling in the LFF hot-plug drive configuration Optical drive cabling in the LFF hot-plug drive configuration Color...
Page 172 Optical drive cabling in the SFF hot-plug drive configuration Optical drive cabling in the SFF hot-plug drive configuration Color Color Description Description Orange Optical drive SATA-power Y-cable Blue 4 SFF drive power-Y cable Optical drive cabling...
Page 173: Sata Ssd Add-In Card Cabling
M.2 SATA SSD add-in card cabling M.2 SATA SSD add-in card cabling M.2 SATA SSD add-in card cabling from the riser slot 1 M.2 SATA SSD add-in card cabling from the riser slot 1 Color Color Description Description Orange M.2 SATA SSD 1 cable Blue M.2 SATA SSD 2 cable M.2 SATA SSD add-in card cabling from the riser slot 2...
Page 174 M.2 SATA SSD add-in card cabling...
Page 175: M.2 Ssd Pass-Through Card Cabling
M.2 SSD pass-through card cabling M.2 SSD pass-through card cabling Color Color Description Description Orange M.2 SSD SlimSAS cable Blue M.2 SSD power-sideband cable M.2 SSD pass-through card cabling...
Page 176: Fan Cabling
Fan cabling Fan cabling Color Color Description Description Orange Fan 1 cable Blue Fan 2 cable Gold Fan 3 cable Fan cabling...
Page 177: Chassis Intrusion Detection Switch Cabling
Chassis intrusion detection switch cabling Chassis intrusion detection switch cabling Chassis intrusion detection switch cabling...
Page 178: Serial Port Cabling
Serial port cabling Serial port cabling Serial port cabling...
Page 179: Power Supply Cabling
Power supply cabling Power supply cabling Non-hot-plug power supply cabling Non-hot-plug power supply cabling Color Color Description Description Orange 14-pin power supply cable Blue ATX power supply sideband cable Flexible Slot power supply cabling Flexible Slot power supply cabling Color Color Description Description...
Page 180 Power supply cabling...
Page 181: Configuration And Diagnostic Utilities
) For servers running HPE OneView, do not use another tool, such as iLO, to delete or change certain settings. For more information about using HPE OneView and iLO to manage the same server, see the iLO User Guide at www.hpe.com/support/ilo-docs www.hpe.com/support/ilo-docs.
Page 182 Software RAID Software RAID HPE SR Gen10 Plus Software RAID User Guide at https://www.hpe.com/support/SSC-SRGen10Plus-ug https://www.hpe.com/support/SSC-SRGen10Plus-ug User guides for the Intel Virtual RAID on CPU for HPE Gen10 Plus at https://www.hpe.com/support/IntelVROC-Gen10Plus- https://www.hpe.com/support/IntelVROC-Gen10Plus- docs docs Configuring NVMe OS boot devices Configuring NVMe OS boot devices NVMe OS boot devices are plug and play as of Gen10.
Page 183 Updating the server Updating the server HPE ProLiant servers: HPE provides a comprehensive system software and firmware update solution through Service Packs for HPE ProLiant servers: ProLiant (SPP). HPE Synergy: HPE provides updated firmware and software images through HPE Synergy Service Packs (SSPs).
Page 184 HPE iLO 5 Security Technology Brief at www.hpe.com/support/ilo5-security-en www.hpe.com/support/ilo5-security-en Configure and use the Server Configuration Lock feature on HPE Server Configuration Lock User Guide for HPE ProLiant Gen10 Trusted Supply Chain servers and other servers that have the and Gen10 Plus servers and HPE Synergy at Server Configuration Lock feature enabled.
Page 185: Troubleshooting
Troubleshooting Troubleshooting NMI functionality Troubleshooting resources Troubleshooting...
Page 186: Nmi Functionality
NMI functionality NMI functionality An NMI crash dump enables administrators to create crash dump files when a system is hung and not responding to traditional debugging methods. An analysis of the crash dump log is an essential part of diagnosing reliability problems, such as hanging operating systems, device drivers, and applications.
Page 187: Troubleshooting Resources
Error Message Guide for HPE ProLiant Gen10 Plus servers and HPE Synergy provides a list of error messages and information to assist with interpreting and resolving error messages.
Page 188: System Battery Replacement
System battery replacement System battery replacement If the server no longer automatically displays the correct date and time, then replace the battery that provides power to the real-time clock. Under normal use, battery life is 5–10 years. System battery replacement...
Page 189: System Battery Information
System battery information System battery information The server contains an internal lithium manganese dioxide, a vanadium pentoxide, or an alkaline battery that provides power to the real-time clock. WARNING: WARNING: If this battery is not properly handled, a risk of the fire and burns exists. To reduce the risk of personal injury: Do not attempt to recharge the battery.
Page 190: Removing And Replacing The System Battery
Removing and replacing the system battery Removing and replacing the system battery Prerequisites Prerequisites Before you perform this procedure make sure that you have a flat-bladed, nonconductive tool. Procedure Procedure 1. If physically powering down a server with the front bezel installed, remove the front bezel . 2.
Page 191 12. Reconnect the system cables removed in step 9. 13. Install the access panel . 14. Install the server into the rack . 15. Connect all peripheral cables to the server. 16. Connect the power cords: a. Connect each power cord to the server. b.
Page 192: Safety, Warranty, And Regulatory Information
Safety, warranty, and regulatory information Safety, warranty, and regulatory information Regulatory information Warranty information Safety, warranty, and regulatory information...
Page 193: Regulatory Information
Regulatory information To view the regulatory information for your product, view the Safety and Compliance Information for Server, Storage, Power, Networking, and Rack Products, available at the Hewlett Packard Enterprise Support Center: https://www.hpe.com/support/Safety-Compliance-EnterpriseProducts https://www.hpe.com/support/Safety-Compliance-EnterpriseProducts Additional regulatory information Additional regulatory information Hewlett Packard Enterprise is committed to providing our customers with information about the chemical substances in our products as needed to comply with legal requirements such as REACH (Regulation EC No 1907/2006 of the European Parliament and the Council).
Page 194: Notices For Eurasian Economic Union
ЖШС «Хьюлетт-Паккард (К)», Қазақстан Республикасы, 050040, Алматы к., Бостандык ауданы, Әл- Фараби даңғ ылы, 77/7, Телефон/факс: +7 727 355 35 50 Manufacturing date: Manufacturing date: The manufacturing date is defined by the serial number. If you need help identifying the manufacturing date, contact tre@hpe.com tre@hpe.com. Notices for Eurasian Economic Union...
Page 195: Turkey Rohs Material Content Declaration
Turkey RoHS material content declaration Turkey RoHS material content declaration Türkiye Cumhuriyeti: AEEE Yönetmeliğine Uygundur Turkey RoHS material content declaration...
Page 196: Ukraine Rohs Material Content Declaration
Ukraine RoHS material content declaration Ukraine RoHS material content declaration Ukraine RoHS material content declaration...
Page 197: Warranty Information
Warranty information Warranty information To view the warranty information for your product, see the links provided below: HPE ProLiant and IA-32 Servers and Options https://www.hpe.com/support/ProLiantServers-Warranties https://www.hpe.com/support/ProLiantServers-Warranties HPE Enterprise and Cloudline Servers https://www.hpe.com/support/EnterpriseServers-Warranties https://www.hpe.com/support/EnterpriseServers-Warranties HPE Storage Products https://www.hpe.com/support/Storage-Warranties https://www.hpe.com/support/Storage-Warranties HPE Networking Products https://www.hpe.com/support/Networking-Warranties...
Page 198: Specifications
Specifications Specifications This chapter lists the technical specifications for the server, including: Environmental specifications Mechanical specifications Power supply specifications Specifications...
Page 199: Environmental Specifications
Environmental specifications Environmental specifications Specifications Specifications Value Value Temperature range* Temperature range* — Operating 10°C to 35°C (50°F to 95°F) Nonoperating -30°C to 60°C (-22°F to 140°F) Relative humidity (noncondensing) Relative humidity (noncondensing) — Operating 8% to 90% 28°C (82.4°F) maximum wet bulb temperature, noncondensing Nonoperating 5% to 95% 38.7°C (101.7°F) maximum wet bulb temperature, noncondensing...
Page 200: Mechanical Specifications
Mechanical specifications Mechanical specifications Specification Specification Value Value Dimensions Dimensions — Height 4.32 cm (1.70 in) Depth 38.22 cm (15.05 in) Width 43.46 cm (17.11 in) Weight, approximate values Weight, approximate values — Minimum 6.00 kg (13.23 lb) Maximum 10.00 kg (22.05 lb) Mechanical specifications...
Page 201: Power Supply Specifications
ATX 290 W Non-hot-plug Power Supply (92% efficiency) ATX 290 W Platinum Non-hot-plug Power Supply (94% efficiency) HPE 500 W Flex Slot Platinum Hot-plug Low Halogen Power Supply (94% efficiency) HPE 800 W Flex Slot -48 VDC Hot-plug Low Halogen Power Supply...
Page 202: Atx 290 W Non-Hot-Plug Power Supply (92% Efficiency)
ATX 290 W Non-hot-plug Power Supply (92% efficiency) ATX 290 W Non-hot-plug Power Supply (92% efficiency) Specification Specification Value Value Input requirements Input requirements — Rated input voltage 100 VAC to 240 VAC Rated input frequency 50 Hz to 60 Hz Rated input current 5.5 A Maximum rated input power...
Page 203: Atx 290 W Platinum Non-Hot-Plug Power Supply (94% Efficiency)
ATX 290 W Platinum Non-hot-plug Power Supply (94% efficiency) ATX 290 W Platinum Non-hot-plug Power Supply (94% efficiency) Specification Specification Value Value Input requirements Input requirements — Rated input voltage 100 VAC to 240 VAC Rated input frequency 50 Hz to 60 Hz Rated input current 5.5 A Rated input power...
Page 204: Hpe 500 W Flex Slot Platinum Hot-Plug Low Halogen Power Supply (94% Efficiency)
HPE 500 W Flex Slot Platinum Hot-plug Low Halogen Power Supply (94% efficiency) 500 W Flex Slot Platinum Hot-plug Low Halogen Power Supply (94% efficiency) Specification Specification Value Value Input requirements Input requirements — Rated input voltage 100 VAC to 240 VAC...
Page 205: Hpe 800 W Flex Slot -48 Vdc Hot-Plug Low Halogen Power Supply
HPE 800 W Flex Slot -48 VDC Hot-plug Low Halogen Power Supply 800 W Flex Slot -48 VDC Hot-plug Low Halogen Power Supply Specification Specification Value Value Input requirements Input requirements — Rated input voltage -40 VDC to -72 VDC...
Page 206: Websites
Storage white papers and analyst reports https://www.hpe.com/storage/whitepapers https://www.hpe.com/storage/whitepapers For additional websites, see Support and other resources. Product websites Product websites HPE ProLiant DL20 Gen10 Plus Server product page https://www.hpe.com/servers/dl20-gen10-plus https://www.hpe.com/servers/dl20-gen10-plus HPE ProLiant DL20 Gen10 Plus Server user documents https://www.hpe.com/info/dl20gen10plus-docs https://www.hpe.com/info/dl20gen10plus-docs...
Page 207: Support And Other Resources
Support and other resources Support and other resources Accessing Hewlett Packard Enterprise Support Accessing updates Customer self repair Remote support Documentation feedback Support and other resources...
Page 208: Accessing Hewlett Packard Enterprise Support
Accessing Hewlett Packard Enterprise Support Accessing Hewlett Packard Enterprise Support For live assistance, go to the Contact Hewlett Packard Enterprise Worldwide website: https://www.hpe.com/info/assistance https://www.hpe.com/info/assistance To access documentation and support services, go to the Hewlett Packard Enterprise Support Center website: https://www.hpe.com/support/hpesc https://www.hpe.com/support/hpesc...
Page 209: Accessing Updates
Enterprise Support Center More Information on Access to Support Materials page: https://www.hpe.com/support/AccessToSupportMaterials https://www.hpe.com/support/AccessToSupportMaterials IMPORTANT: IMPORTANT: Access to some updates might require product entitlement when accessed through the Hewlett Packard Enterprise Support Center. You must have an HPE Passport set up with relevant entitlements. Accessing updates...
Page 210: Customer Self Repair
Customer self repair Customer self repair Hewlett Packard Enterprise customer self repair (CSR) programs allow you to repair your product. If a CSR part needs to be replaced, it will be shipped directly to you so that you can install it at your convenience. Some parts do not qualify for CSR. Your Hewlett Packard Enterprise authorized service provider will determine whether a repair can be accomplished by CSR.
Page 211: Remote Support
Hewlett Packard Enterprise strongly recommends that you register your device for remote support. If your product includes additional remote support details, use search to locate that information. HPE Get Connected https://www.hpe.com/services/getconnected https://www.hpe.com/services/getconnected HPE Pointnext Tech Care https://www.hpe.com/services/techcare https://www.hpe.com/services/techcare HPE Complete Care https://www.hpe.com/services/completecare https://www.hpe.com/services/completecare...
Page 212: Documentation Feedback
Feedback button and icons (located at the bottom of an opened document) on the Hewlett Packard Enterprise Support Center portal (https://www.hpe.com/support/hpesc https://www.hpe.com/support/hpesc) to send any errors, suggestions, or comments. All document information is captured by the process. Documentation feedback...