HPE ProLiant DL160 Gen10 Maintenance And Service Manual
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HPE ProLiant DL160 Gen10 Maintenance And Service Manual

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HPE ProLiant DL160 Gen10 Server
Maintenance and Service Guide
Abstract
This guide describes identification and maintenance procedures, diagnostic tools,
specifications, and requirements for hardware components and software. This guide is for an
experienced service technician. Hewlett Packard Enterprise assumes you are qualified in the
servicing of computer equipment, trained in recognizing hazards in products, and are familiar
with weight and stability precautions.
Part Number: 878590-002
Published: February 2019
Edition: 2

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  • Page 1 HPE ProLiant DL160 Gen10 Server Maintenance and Service Guide Abstract This guide describes identification and maintenance procedures, diagnostic tools, specifications, and requirements for hardware components and software. This guide is for an experienced service technician. Hewlett Packard Enterprise assumes you are qualified in the servicing of computer equipment, trained in recognizing hazards in products, and are familiar with weight and stability precautions.
  • Page 2 © Copyright 2017-2019 Hewlett Packard Enterprise Development LP Notices The information contained herein is subject to change without notice. The only warranties for Hewlett Packard Enterprise products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. Hewlett Packard Enterprise shall not be liable for technical or editorial errors or omissions contained herein.

  • Page 3: Table Of Contents

    Slim SSD spare parts (LFF only)..................23 Drive backplane spare parts.................... 24 Serial port spare parts......................24 Chassis Intrusion Detection switch spare parts............... 24 HPE Trusted Platform Module 2.0 spare parts..............24 Front panel cable assemblies..................24 Cable spare parts......................25 Removal and replacement procedures..........26 Required tools..........................26...
  • Page 4 Removing and replacing the 8-bay SFF drive backplane............74 Removing and replacing the 2-bay SFF SAS/SATA drive backplane......... 75 Removing and replacing the 2-bay NVMe drive backplane............76 HPE Trusted Platform Module 2.0 Gen10 Option............... 78 Troubleshooting..................79 Troubleshooting resources......................79 Diagnostic tools..................
  • Page 5 Front panel components......................85 Four-bay LFF drive model....................85 Eight-bay SFF drive model with optical drive..............85 Eight-bay SFF drive model with two-bay SFF drive backplane option......86 Front panel LEDs and buttons....................86 Four-bay LFF drive model....................86 Eight-bay SFF model......................88 Power fault LEDs......................89 Rear panel components......................90 Rear panel LEDs.........................91...
  • Page 6 Power supply specifications...................... 117 HPE 500W Low Halogen Non-hot-plug Power Supply...........118 HPE 500W Flex Slot Platinum Hot-plug Low Halogen Power Supply......118 HPE 800W Flex Slot Platinum Hot-plug Low Halogen Power Supply......119 HPE 800W Flex Slot Titanium Hot-plug Low Halogen Power Supply......120 HPE 800W Flex Slot Universal Hot-plug Low Halogen Power Supply......121...

  • Page 7: Important Product Information

    For more information, see the product QuickSpecs on the Hewlett Packard Enterprise website (http://www.hpe.com/info/qs). The links in this guide might not cover HPE ProLiant DL160 Gen10 Server information. For more information, contact HPE Authorized Resellers or HPE Authorized Service Partners.

  • Page 8: Customer Self Repair

    Customer self repair Hewlett Packard Enterprise products are designed with many Customer Self Repair (CSR) parts to minimize repair time and allow for greater flexibility in performing defective parts replacement. If during the diagnosis period Hewlett Packard Enterprise (or Hewlett Packard Enterprise service providers or service partners) identifies that the repair can be accomplished by the use of a CSR part, Hewlett Packard Enterprise will ship that part directly to you for replacement.
  • Page 9 • Obligatoire—Pièces pour lesquelles la réparation par le client est obligatoire. Si vous demandez à Hewlett Packard Enterprise de remplacer ces pièces, les coûts de déplacement et main d'œuvre du service vous seront facturés. • Facultatif—Pièces pour lesquelles la réparation par le client est facultative. Ces pièces sont également conçues pour permettre au client d'effectuer lui-même la réparation.
  • Page 10 un centro di assistenza autorizzato. Tali parti sono identificate da un "No" nel Catalogo illustrato dei componenti. In base alla disponibilità e alla località geografica, le parti CSR vengono spedite con consegna entro il giorno lavorativo seguente. La consegna nel giorno stesso o entro quattro ore è offerta con un supplemento di costo solo in alcune zone.
  • Page 11 Ersatzteil in Rechnung stellen. Im Falle von Customer Self Repair kommt Hewlett Packard Enterprise für alle Kosten für die Lieferung und Rücksendung auf und bestimmt den Kurier-/Frachtdienst. Weitere Informationen über das Hewlett Packard Enterprise Customer Self Repair Programm erhalten Sie von Ihrem Servicepartner vor Ort.
  • Page 12 Servicio de garantía exclusivo de componentes La garantía limitada de Hewlett Packard Enterprise puede que incluya un servicio de garantía exclusivo de componentes. Según las condiciones de este servicio exclusivo de componentes, Hewlett Packard Enterprise le facilitará los componentes de repuesto sin cargo adicional alguno. Para este servicio de garantía exclusivo de componentes, es obligatoria la sustitución de componentes por parte del usuario (CSR).
  • Page 13 Voor de Parts Only garantieservice is vervanging door CSR-onderdelen verplicht. Als u Hewlett Packard Enterprise verzoekt deze onderdelen voor u te vervangen, worden u voor deze service reiskosten en arbeidsloon in rekening gebracht Reparo feito pelo cliente Os produtos da Hewlett Packard Enterprise são projetados com muitas peças para reparo feito pelo cliente (CSR) de modo a minimizar o tempo de reparo e permitir maior flexibilidade na substituição de peças com defeito.
  • Page 14 Customer self repair...
  • Page 15 Customer self repair...
  • Page 16 Customer self repair...
  • Page 17 Customer self repair...

  • Page 18: Illustrated Parts Catalog

    Illustrated parts catalog Mechanical components Hewlett Packard Enterprise continually improves and changes product parts. For complete and current supported spare parts information, see the Hewlett Packard Enterprise PartSurfer website: http://www.hpe.com/info/partssurfer Item Description Access panel spare parts DIMM guard spare parts...

  • Page 19: Smart Storage Battery Holder And Fan Blank Spare Parts

    Description Spare part number 878529-001 DIMM guard kit Includes: • Left DIMM guard • Right DIMM guard Smart storage battery holder and fan blank spare parts Customer self repair on page 124: mandatory Description Spare part number 878530-001 Smart storage battery holder kit Includes: •...

  • Page 20: 1U Server Bezel Spare Parts

    1U server bezel 875561-001 System components Hewlett Packard Enterprise continually improves and changes product parts. For complete and current supported spare parts information, see the Hewlett Packard Enterprise PartSurfer website: http://www.hpe.com/info/partssurfer Item Description Heatsink spare parts Processor spare parts DIMM spare parts...

  • Page 21: Heatsink Spare Parts

    Slim SSD spare parts (LFF only) * Drive backplanes spare parts* Serial port spare parts* Chassis Intrusion Detections switch spare parts* HPE Trusted Platform Module 2.0 spare parts* Front panel cable assemblies* Cable spare parts* *Not shown Heatsink spare parts...

  • Page 22: Dimm Spare Parts

    Description Spare part number 2.1 GHz Intel Xeon-G 6130 processor (125W) 874736-001 2.6 GHz Intel Xeon-G 6132 processor (140W) 875722-001 3.2 GHz Intel Xeon-G 6134 processor (130W) 875723-001 3.0 GHz Intel Xeon-G 6136 processor (150W) 875724-001 2.0 GHz Intel Xeon-G 6138 processor (125W) 874735-001 2.3 GHz Intel Xeon-G 6140 processor (140W) 874734-001...

  • Page 23: Power Supply Spare Parts

    HPE 800W Flex Slot Platinum Hot Plug Low Halogen Power Supply 866730-001 HPE 800W Flex Slot Titanium Hot Plug Low Halogen Power Supply 866793-001 HPE 800W Flex Slot Universal Hot Plug Low Halogen Power Supply 866727-001 Fan spare parts Customer self repair on page 124: mandatory Description...

  • Page 24: Drive Backplane Spare Parts

    Customer self repair on page 124: mandatory Description Spare part number Chassis Intrusion Detection switch 875570-001 HPE Trusted Platform Module 2.0 spare parts Customer self repair on page 124: no Description Spare part number HPE Trusted Platform Module Gen 10, TAA...

  • Page 25: Cable Spare Parts

    Description Spare part number 8 SFF Front I/O and USB 3.0 cable kit 878787-001 NOTE: Both 4 LFF and 8 SFF server models use the same USB 3.0 cable. iLO Service Port cable 878346-001 NOTE: Both 4 LFF and 8 SFF server models use the same iLO Service Port cable.

  • Page 26: Removal And Replacement Procedures

    The following tools might be required to perform some procedures: • T-10/T-15/T-30 Torx screwdriver • HPE Insight Diagnostics software Safety considerations Before performing service procedures, review all the safety information. Electrostatic discharge Be aware of the precautions you must follow when setting up the system or handling components. A discharge of static electricity from a finger or other conductor may damage system boards or other static- sensitive devices.

  • Page 27: Server Warnings And Cautions

    Server warnings and cautions WARNING: This server is heavy. To reduce the risk of personal injury or damage to the equipment: • Observe local occupational health and safety requirements and guidelines for manual material handling. • Get help to lift and stabilize the product during installation or removal, especially when the product is not fastened to the rails.

  • Page 28: Preparation Procedures

    WARNING: To reduce the risk of personal injury or damage to the equipment, adequately stabilize the rack before extending a component outside the rack. Extend only one component at a time. A rack may become unstable if more than one component is extended. WARNING: When installing a server in a telco rack, be sure that the rack frame is adequately secured at the top and bottom to the building structure.

  • Page 29: Removing The Front Bezel

    Before proceeding, verify that the server is in standby mode by observing that the system power LED is amber. Removing the front bezel Procedure 1. If installed, unlock and remove the Kensington security lock. For more information, see the lock documentation. 2.

  • Page 30: Remove The Server From The Rack

    a. Slide the server fully into the rack. b. Secure the server by tightening the thumbscrews. 6. Connect the peripheral cables and power cords. Remove the server from the rack To remove the server from a Hewlett Packard Enterprise, Compaq-branded, Telco, or third-party rack: Procedure 1.

  • Page 31: Removing The Primary Pci Riser Blank

    Removing the primary PCI riser blank Prerequisites Before you perform this procedure, make sure that you have a T-10 Torx screwdriver available. CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all bays are populated with either a component or a blank. Procedure 1.

  • Page 32: Removing The Primary Pci Riser Cage

    Removing the primary PCI riser cage CAUTION: To prevent damage to the server or expansion boards, power down the server and remove all AC power cords before removing or installing the PCI riser cage. CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all bays are populated with either a component or a blank.

  • Page 33: Removing The Secondary Pci Riser Cage

    Removing the secondary PCI riser cage Procedure Observe the following alerts: CAUTION: To prevent damage to the server or expansion boards, power down the server and remove all AC power cords before removing or installing the PCI riser cage. CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all bays are populated with either a component or a blank.

  • Page 34: Removing The Universal Media Bay Blank

    • Remove the primary PCI riser blank. • Remove the primary PCI riser cage. Disconnect any cables connected to the PCI riser cage. 10. Remove any expansion boards installed in the PCI riser cage. 11. Remove the PCI riser cage. Removing the universal media bay blank Prerequisites Before you perform this procedure, make sure that you have a T-10 Torx screwdriver available.

  • Page 35: Removing An Expansion Board

    Procedure 1. Back up all server data. 2. If installed, remove the bezel. 3. Power down the server. 4. Remove all power: a. Disconnect each power cord from the power source. b. Disconnect each power cord from the server. 5. Disconnect all peripheral cables from the server. 6.
  • Page 36 4. Do one of the following: • Extend the server from the rack. • Remove the server from the rack. 5. Remove the access panel. 6. Remove the primary PCI riser cage. 7. Remove the expansion board. • Slot 3 •...

  • Page 37: Removing And Replacing The Bezel Ears

    Removing and replacing the bezel ears Procedure 1. If installed, remove the bezel. 2. Power down the server. 3. Remove the server from the rack. 4. Remove the rail. a. Extend the rail. b. Remove the rail from the server. Removal and replacement procedures...
  • Page 38 5. Remove the screws and detach the left bezel ear. 6. Remove the screws and detach right bezel ear. Removal and replacement procedures...

  • Page 39: Removing And Replacing A Drive Blank

    Removing and replacing a drive blank Remove the components as indicated. • SFF drive blank • Low-profile LFF drive blank To replace the blank, slide the blank into the bay until it locks into place. Removing and replacing a hot-plug drive CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all bays are populated with either a component or a blank.

  • Page 40: Removing And Replacing An Nvme Drive

    Procedure 1. Back up all server data on the drive. 2. Determine the status of the drive from the drive LED definitions. 3. Remove the drive. • • To replace the component, reverse the removal procedure. Removing and replacing an NVMe drive An NVMe SSD is a PCIe BUS device.

  • Page 41: Removing And Replacing An M.2 Ssd

    The Do Not Remove button illuminates and flashes. b. Wait until the flashing stops and the Do Not Remove button is no longer illuminated. c. Push the Do Not Remove button and then remove the drive. To replace the component, reverse the removal procedure. Removing and replacing an M.2 SSD Prerequisites Before you perform this procedure, make sure that you have a Phillips No.

  • Page 42: Removing And Replacing The Non-Hot-Plug Power Supply

    To replace the component, reverse the removal procedure. Removing and replacing the non-hot-plug power supply Prerequisites Before you perform this procedure, make sure that you have a T-10 Torx screwdriver available. Procedure 1. If installed, remove the bezel. 2. Power down the server. 3.
  • Page 43 b. Remove the rail from the server. 9. Remove the non-hot-plug power supply. Removal and replacement procedures...

  • Page 44: Removing And Replacing The Hot-Plug Power Supply

    To replace the component, reverse the removal procedure. Removing and replacing the hot-plug power supply Prerequisites Before you perform this procedure, make sure that you have a T-15 Torx screwdriver available. Procedure 1. If the server is using a single power supply only, remove all power from the server: a.
  • Page 45 b. Disconnect the power cord from the power supply. c. Remove the power supply. Removal and replacement procedures...

  • Page 46: Removing And Replacing A Fan

    To replace the component, reverse the removal procedure. Removing and replacing a fan CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all bays are populated with either a component or a blank. Procedure 1. Power down the server. 2.

  • Page 47: Removing And Replacing A Fan Blank

    To replace the component, reverse the removal procedure. Removing and replacing a fan blank CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all bays are populated with either a component or a blank. Procedure 1.

  • Page 48: Removing And Replacing The Flexiblelom

    Removing and replacing the FlexibleLOM Prerequisites Before you perform this procedure, make sure that you have a T-15 Torx screwdriver available. Procedure Back up all server data. If installed, remove the bezel. Power down the server. Remove all power: a. Disconnect each power cord from the power source. b.

  • Page 49: Removing And Replacing The Media Module

    Removing and replacing the Media Module Prerequisites Before you perform this procedure, make sure that you have a T-15 Torx screwdriver available. Procedure Back up all server data. If installed, remove the bezel. Power down the server. Remove all power: a.

  • Page 50: Removing And Replacing The Serial Port

    11. Remove the Media Module. To replace the component, reverse the removal procedure. Removing and replacing the serial port Prerequisites Before you perform this procedure, make sure that you have a hex nut screwdriver available. Procedure Back up all server data. If installed, remove the bezel.
  • Page 51 a. Disconnect each power cord from the power source. b. Disconnect each power cord from the server. Disconnect all peripheral cables from the server. Do one of the following: • Extend the server from the rack. • Remove the server from the rack. Remove the access panel.

  • Page 52: Removing And Replacing The Optical Drive

    11. Remove the serial port. To replace the component, reverse the removal procedure. Removing and replacing the optical drive Prerequisites Before you perform this procedure, make sure that you have a T-10 Torx screwdriver available. Procedure 1. Back up all server data. 2.
  • Page 53 • Eight-bay SFF drive model ◦ Remove the optical drive carrier from the server. ◦ Remove the optical drive from the optical drive carrier. Removal and replacement procedures...

  • Page 54: Removing And Replacing The Slim Ssd And Holder

    To replace the component, reverse the removal procedure. Removing and replacing the Slim SSD and holder Prerequisites Before you perform this procedure, make sure that you have a T-10 Torx screwdriver available. Procedure 1. If installed, remove the bezel. 2. Power down the server. 3.

  • Page 55: Removing And Replacing The 4 Lff Front Panel Cable Assemblies

    7. Remove the SSD holder from the SSD. To replace the component, reverse the removal procedure. Removing and replacing the 4 LFF front panel cable assemblies Prerequisites Before you perform this procedure, make sure that you have a T-10 Torx screwdriver available. Procedure 1.
  • Page 56 4. Remove all power: a. Disconnect each power cord from the power source. b. Disconnect each power cord from the server. 5. Disconnect all peripheral cables from the server. 6. Do one of the following: • Extend the server from the rack. •...

  • Page 57: Removing And Replacing The 8 Sff Front Panel Cable Assemblies

    • iLO Service Port cable To replace the component, reverse the removal procedure. Removing and replacing the 8 SFF front panel cable assemblies Prerequisites Before you perform this procedure, make sure that you have a T-10 Torx screwdriver available. Procedure 1.
  • Page 58 4. Remove all power: a. Disconnect each power cord from the power source. b. Disconnect each power cord from the server. 5. Disconnect all peripheral cables from the server. 6. Do one of the following: • Extend the server from the rack. •...
  • Page 59 f. Remove the USB 3.0 cable. g. Remove the front I/O and ambient thermal sensor cable. Removal and replacement procedures...

  • Page 60: Removing And Replacing The Chassis Intrusion Detection Switch

    To replace the component, reverse the removal procedure. Removing and replacing the Chassis Intrusion Detection switch Procedure 1. If installed, remove the bezel. 2. Power down the server. 3. Remove all power: a. Disconnect each power cord from the power source. b.

  • Page 61: Removing And Replacing The Dimm Guards

    To replace the component, reverse the removal procedure. Removing and replacing the DIMM guards Prerequisites T-15 Torx screwdriver Procedure 1. If installed, remove the bezel. 2. Power down the server. 3. Remove all power: a. Disconnect each power cord from the power source. b.

  • Page 62: Removing And Replacing A Dimm

    7. If replacing the left DIMM guard, remove the Chassis Intrusion Detection switch. 8. Remove the left DIMM guard. To replace the component, reverse the removal procedure. Removing and replacing a DIMM Prerequisites Before replacing memory, read the memory configuration and population guidelines in the server user guide.

  • Page 63: Removing And Replacing A Storage Controller

    a. Disconnect each power cord from the power source. b. Disconnect each power cord from the server. 4. Do one of the following: a. Extend the server from the rack. b. Remove the server from the rack. 5. Remove the access panel. 6.

  • Page 64: System Battery Replacement

    5. Remove the access panel. 6. Remove the primary PCI riser cage. 7. Disconnect any cables from the controller. Note the port numbers before disconnecting the cables. 8. Remove the controller. • Smart Array type-a modular controller • Smart Array PCIe plug-in controller To replace the component, reverse the removal procedure.

  • Page 65: System Battery Information

    System battery information The server contains an internal lithium manganese dioxide, a vanadium pentoxide, or an alkaline battery that provides power to the real-time clock. If this battery is not properly handled, a risk of the fire and burns exists. To reduce the risk of personal injury: •...

  • Page 66: Removing And Replacing The Smart Storage Battery And Holder

    10. To replace the component, reverse the removal procedure. 11. Properly dispose of the old battery. For more information about battery replacement or proper disposal, contact an authorized reseller or an authorized service provider. Removing and replacing the Smart Storage Battery and holder NOTE: After the Smart Storage Battery is installed, it might take up to two hours to charge.

  • Page 67: Removing And Replacing A Processor Heatsink Assembly

    7. If replacing the Smart Storage Battery holder, remove it from the server. To replace the component, reverse the removal procedure. Removing and replacing a processor heatsink assembly Procedure 1. Observe the following alerts: CAUTION: To avoid damage to the processor or system board, only authorized personnel should attempt to replace or install the processor in this server.
  • Page 68 CAUTION: If installing a processor with a faster speed, update the system ROM before installing the processor. To download firmware and view installation instructions, see the Hewlett Packard Enterprise Support Center website. CAUTION: To prevent possible server malfunction and damage to the equipment, multiprocessor configurations must contain processors with the same part number.

  • Page 69: Removing And Replacing The System Board

    c. Lift the processor heatsink assembly and move it away from the system board. d. Turn the assembly over and place it on a work surface with the processor facing up. e. Install the dust cover. To replace the component, reverse the removal procedure. Removing and replacing the system board Prerequisites Before you perform this procedure, make sure that you have a T-10 Torx screwdriver available.
  • Page 70 • Remove the primary PCI riser blank. • Remove the primary PCI riser cage. If installed, remove the secondary PCI riser cage. 10. If installed, remove the type-a modular controller.. 11. Remove the Media Module. 12. Remove the serial port. 13.
  • Page 71 17. Do one of the following: • If installed, remove the non-redundant power supply. • If installed, remove the redundant hot-plug power supply. 18. If installed, remove the redundant hot-plug power supply cage. 19. Remove all DIMMs. 20. Disconnect the Chassis Intrusion Detection switch cable and remove the DIMM guards. 21.

  • Page 72: Re-Entering The Server Serial Number And Product Id

    To replace the component: 1. Install the spare system board. 2. Install all components removed from the failed system board. 3. Install the access panel. 4. Install the power supplies. 5. Power up the server. 6. Re-enter the server serial number and product ID. Re-entering the server serial number and product ID After you replace the system board, the server serial number and the product ID must be configured: Removal and replacement procedures...

  • Page 73: Removing And Replacing The 4-Bay Lff Drive Backplane

    Procedure 1. Access System Utilities. During POST, press F9. 2. On the System Utilities home screen, select System Configuration > BIOS/Platform Configuration (RBSU) > Advanced Options > Advanced Service Options. 3. Select the Serial Number field and press Enter. The following alert appears: The serial number is modified by qualified service personnel and must match the serial number located on the chassis.

  • Page 74: Removing And Replacing The 8-Bay Sff Drive Backplane

    To replace the component, reverse the removal procedure. Removing and replacing the 8-bay SFF drive backplane Prerequisites • T-15 Torx screwdriver • Flat-head screwdriver Procedure 1. If installed, remove the bezel. 2. Power down the server. 3. Remove all power: a.

  • Page 75: Removing And Replacing The 2-Bay Sff Sas/Sata Drive Backplane

    To replace the component, reverse the removal procedure. Removing and replacing the 2-bay SFF SAS/SATA drive backplane Prerequisites T-15 Torx screwdriver Procedure 1. If installed, remove the bezel. 2. Power down the server. 3. Remove all power: a. Disconnect each power cord from the power source. b.

  • Page 76: Removing And Replacing The 2-Bay Nvme Drive Backplane

    9. Remove the 2 SFF SAS/SATA drive backplane. To replace the component, reverse the removal procedure. Removing and replacing the 2-bay NVMe drive backplane Prerequisites • Flat-head screwdriver • T-10 Torx screwdriver Procedure 1. If installed, remove the bezel. 2. Power down the server. 3.
  • Page 77 a. Disconnect each power cord from the power source. b. Disconnect each power cord from the server. 4. Do one of the following: a. Extend the server from the rack. b. Remove the server from the rack. 5. Remove the access panel. 6.

  • Page 78: Hpe Trusted Platform Module 2.0 Gen10 Option

    To replace the component, reverse the removal procedure. HPE Trusted Platform Module 2.0 Gen10 Option The HPE Trusted Platform Module 2.0 Gen10 Option is not a customer-removable part. CAUTION: If the TPM is removed from the original server and powered up on a different server, data stored in the TPM including keys will be erased.

  • Page 79: Troubleshooting

    • Error Message Guide for HPE ProLiant Gen10 servers and HPE Synergy provides a list of error messages and information to assist with interpreting and resolving error messages. •...

  • Page 80: Diagnostic Tools

    Product QuickSpecs For more information about product features, specifications, options, configurations, and compatibility, see the product QuickSpecs on the Hewlett Packard Enterprise website (http://www.hpe.com/info/qs). UEFI System Utilities The UEFI System Utilities is embedded in the system ROM. Its features enable you to perform a wide range of configuration activities, including: •...

  • Page 81: Secure Boot

    Using the System Utilities options described in the following sections. • Using the iLO RESTful API to clear and restore certificates. For more information, see the Hewlett Packard Enterprise website (http://www.hpe.com/info/redfish). • Using the secboot command in the Embedded UEFI Shell to display Secure Boot databases, keys, and security reports.

  • Page 82: Intelligent Provisioning

    Service Pack for ProLiant (SPP). SPP is a comprehensive systems software and firmware solution for ProLiant servers, server blades, their enclosures, and HPE Synergy compute modules. These components are preloaded with a basic set of firmware and OS components that are installed along with Intelligent Provisioning.

  • Page 83: Hpe Insight Remote Support

    For more information, see Insight Remote Support and Insight Online Setup Guide for ProLiant Servers and BladeSystem c-Class Enclosures on the Hewlett Packard Enterprise website. Insight Remote Support is available as part of Hewlett Packard Enterprise Warranty, HPE support services, or Hewlett Packard Enterprise contractual support agreement.

  • Page 84: Hpe Smart Storage Administrator

    HPE Smart Storage Administrator HPE SSA is the main tool for configuring arrays on HPE Smart Array SR controllers. It exists in three interface formats: the HPE SSA GUI, the HPE SSA CLI, and HPE SSA Scripting. All formats provide support for configuration tasks.

  • Page 85: Component Identification

    Component identification Front panel components Four-bay LFF drive model Item Description Optical drive (optional) Serial number/iLO information pull tab iLO Service Port USB 3.0 port Low-profile LFF hot-plug drives Eight-bay SFF drive model with optical drive Item Description Serial number/iLO information pull tab Optical drive (optional) Front USB 3.0 port iLO Service Port...

  • Page 86: Eight-Bay Sff Drive Model With Two-Bay Sff Drive Backplane Option

    QR code labels. The other side shows the default iLO account information. Use a mobile device to scan the QR code label to display the server mobile product page (http:// www.hpe.com/qref/dl160gen10). This page contains links to server setup information, spare part numbers, QuickSpecs, troubleshooting resources, and other useful product links.
  • Page 87 Item Description Status Solid blue = Activated UID button/LED Flashing blue: • 1 flash per second = Remote management or firmware upgrade in progress • 4 flashes per second = iLO manual reboot sequence initiated • 8 flashes per second = iLO manual reboot sequence in progress Off = Deactivated Solid green = Link to network...

  • Page 88: Eight-Bay Sff Model

    Eight-bay SFF model Item Description Status Solid blue = Activated UID button/LED Flashing blue: • 1 flash per second = Remote management or firmware upgrade in progress • 4 flashes per second = iLO manual reboot sequence initiated • 8 flashes per second = iLO manual reboot sequence in progress Off = Deactivated Solid green = Link to network...

  • Page 89: Power Fault Leds

    Processor 2 flashes Memory 3 flashes Riser board PCIe slots 4 flashes FlexibleLOM 5 flashes Removable HPE Flexible Smart Array 6 flashes controller System board PCIe slots 7 flashes Power backplane or storage backplane 8 flashes Power supply 9 flashes...

  • Page 90: Rear Panel Components

    Rear panel components Item Description PCIe slot 1 or FlexibleLOM PCIe slot 2 PCIe slot 3 (secondary riser for processor 2, optional) Standard power supply (non-hot-plug) Flexible Slot power supply 1 (hot-plug) Flexible Slot power supply 2 (hot-plug) Serial port (optional) NIC ports 1-2 (1Gb) VGA port iLO Management Port...

  • Page 91: Rear Panel Leds

    Rear panel LEDs Item Description Status Solid blue = Activated Flashing blue: UID LED • 1 flash per second = Remote management or firmware upgrade in progress • 4 flashes per second = iLO manual reboot sequence initiated • 8 flashes per second = iLO manual reboot sequence in progress •...

  • Page 92: Pcie Expansion Slot Definitions

    PCIe expansion slot definitions Slot Type Form factor Connector link Negotiable link Supported width width expansion board 16, 8, 4, 1 PCIe 3.0 HL, FH Four-port 1 GB NIC card FlexibleLOM FlexibleLOM M.2 SSD enablement board 8, 4, 1 PCIe 3.0 HL, HH Ethernet NIC cards (10 GB or...
  • Page 93 Item Description Definition PCI Express version Each PCIe version corresponds to a specific data transfer rate between the processor and peripheral devices. Generally, a version update corresponds to an increase in transfer rate. • PCIe 1.x • PCIe 2.x • PCIe 3.x The PCIe technology is under constant development.

  • Page 94: System Board Components

    System board components Item Description Secondary PCIe riser connector for processor 2 System battery Internal USB 3.0 port Smart Array modular controller connector Primary PCIe riser connector for processor 1 TPM connector Serial port connector iLO Service Port connector microSD card slot System maintenance switch Media Module connector Mini SAS Port 1...

  • Page 95: System Maintenance Switch Descriptions

    Item Description SATA Port 5 Front I/O cable connector DIMM slots for processor 1 Processor 1 Fan connector 7 Fan connector 6 Fan connector 5 Fan connector 4 Fan connector 3 Fan connector 2 Fan connector 1 Processor 2 DIMM slots for processor 2 Smart Storage Battery connector Chassis Intrusion Detection connector Drive backplane power connector...

  • Page 96: Processor, Heatsink, And Socket Components

    Position Default Function — Reserved — Reserved — Reserved — Reserved To access the redundant ROM, set S1, S5, and S6 to On. When the system maintenance switch position 6 is set to the On position, the system is prepared to restore all configuration settings to their manufacturing defaults.

  • Page 97: Drive Bay Numbering

    Drive bay numbering Four-bay LFF drive model Slim SSD numbering (Four-bay LFF drive model only) The server detects Slim SSDs as being installed in Box 0. Eight-bay SFF drive model with optical drive Component identification...

  • Page 98: Eight-Bay Sff Drive Model With Two-Bay Sff Drive Backplane Option

    Eight-bay SFF drive model with two-bay SFF drive backplane option Item Description Box 1 Box 2 Drive LEDs and buttons Low profile LFF drive LED definitions Item Status Definition Fault Solid amber The drive has failed. \Locate Solid blue The drive is operating normally and being identified by a management application.

  • Page 99: Hot-Plug Drive Led Definitions

    Item Status Definition Flashing green The drive is doing one of the following: • Rebuilding (1 flash per second) • Performing a RAID migration • Performing a strip size migration • Performing a capacity expansion • Performing a logical drive extension •...

  • Page 100: Nvme Ssd Led Definitions

    Item LED Status Definition The drive is doing one of the following: Flashing green • Rebuilding • Performing a RAID migration • Performing a strip size migration • Performing a capacity expansion • Performing a logical drive extension • Erasing •...

  • Page 101: Nvme Ssd Button Actions

    Item LED Status Definition The drive is doing one of the following: Flashing green • Rebuilding • Performing a RAID migration • Performing a stripe size migration • Performing a capacity expansion • Performing a logical drive extension • Erasing Flashing amber/ The drive is a member of one or more logical drives and predicts the green...

  • Page 102: Fan Locations

    Item Button Action Do Not Remove Press to open the release lever. Power Press to request PCIe ejection. Removal request can be denied by the: • RAID controller (one or more of the logical drives could fail) • Operating system Fan locations Component identification...

  • Page 103: Cabling

    Cabling Cabling guidelines The cable colors in the cabling diagrams used in this chapter are for illustration purposes only. Most of the server cables are black. Observe the following guidelines when working with server cables. Before connecting cables • Note the port labels on the PCA components. Not all of these components are used by all servers: ◦...

  • Page 104: Four-Bay Lff Drive Model Cabling

    • Remove cables that are no longer being used. Retaining them inside the server can restrict airflow. If you intend to use the removed cables later, label and store them for future use. Four-bay LFF drive model cabling Four-bay LFF drive backplane cabling Connected to the system board Cable Color Description...
  • Page 105 Cable Color Description Orange Mini-SAS cable Blue Drive backplane power cable Connected to a type-p plug-in Smart Array controller Cable Color Description Orange Mini-SAS cable Blue Drive backplane power cable Cabling...

  • Page 106: Slim Ssd Cabling

    Slim SSD cabling Cable Color Description Orange Slim SSD SATA cable Blue Slim SSD power cable Amber Drive backplane power cable Optical drive cabling Cable Color Description Orange Optical drive SATA cable Blue Optical drive power cable Amber Drive backplane power cable Cabling...

  • Page 107: Front I/O And Thermal Ambient Sensor Cabling

    Front I/O and thermal ambient sensor cabling USB 3.0 cabling Cabling...

  • Page 108: Ilo Service Port Cabling

    iLO Service Port cabling Eight-bay SFF drive model cabling Eight-bay SFF drive backplane cabling Connected to the system board Cable Color Description Orange Mini-SAS cable Blue Drive backplane power cable Connected to a type-a modular Smart Array controller Cabling...
  • Page 109 Cable Color Description Orange Mini-SAS cable Blue Drive backplane power cable Connected to a type-p plug-in Smart Array controller Cable Color Description Orange Mini-SAS cable Blue Drive backplane power cable Cabling...

  • Page 110: Two-Bay Sff Sas/Sata Drive Cage Cabling

    Two-bay SFF SAS/SATA drive cage cabling Cable Color Description Orange 2 SFF SAS/SATA cable Blue 2 SFF to 8 SFF backplane power cable Two-bay NVMe drive cage cabling Cable Color Description Orange 2 SFF FlexibleLOM/NVMe riser cable Blue 2 SFF to 8 SFF backplane power cable Cabling...

  • Page 111: Optical Drive Cabling

    Optical drive cabling Cable Color Description Orange Optical drive SATA cable Blue Optical drive power cable Amber Drive backplane power cable Front I/O and thermal ambient sensor cabling Cabling...

  • Page 112: Usb 3.0 Cabling

    USB 3.0 cabling iLO Service Port cabling M.2 SATA SSD cabling 40mm SATA cables are for slot 1. 180mm SATA cables are for slot 2 and 3. Slot 1 Cabling...
  • Page 113 Slot 2 Slot 3 Cabling...

  • Page 114: Controller Backup Power Cabling

    Controller backup power cabling Serial port cabling NOTE: Cabling is the same for both LFF and SFF configurations. Cabling...

  • Page 115: Non-Hot-Plug Power Supply Cabling

    Non-hot-plug power supply cabling NOTE: Cabling is the same for both LFF and SFF configurations. Smart Storage Battery cabling NOTE: Cabling is the same for both LFF and SFF configurations. Cabling...

  • Page 116: Chassis Intrusion Detection Switch Cabling

    Chassis Intrusion Detection switch cabling NOTE: Cabling is the same for both LFF and SFF configurations. Cabling...

  • Page 117: Specifications

    • HPE 500W Low Halogen Non-hot-plug Power Supply on page 118 • HPE 500W Flex Slot Platinum Hot-plug Low Halogen Power Supply on page 118 • HPE 800W Flex Slot Platinum Hot-plug Low Halogen Power Supply on page 119 Specifications...

  • Page 118: Hpe 500W Low Halogen Non-Hot-Plug Power Supply

    • HPE 800W Flex Slot Titanium Hot-plug Low Halogen Power Supply on page 120 • HPE 800W Flex Slot Universal Hot-plug Low Halogen Power Supply on page 121 For detailed power supply specifications, see the QuickSpecs on the Hewlett Packard Enterprise website.

  • Page 119: Hpe 800W Flex Slot Platinum Hot-Plug Low Halogen Power Supply

    500 W at 100 VAC to 127 VAC input 500 W at 100 VAC to 240 VAC input 500 W at 240 VDC input for China only HPE 800W Flex Slot Platinum Hot-plug Low Halogen Power Supply Specification Value Input requirements —...

  • Page 120: Hpe 800W Flex Slot Titanium Hot-Plug Low Halogen Power Supply

    800 W at 100 VAC to 127 VAC input 800 W at 100 VAC to 240 VAC input 800 W at 240 VDC input for China only HPE 800W Flex Slot Titanium Hot-plug Low Halogen Power Supply Specification Value Input requirements —...

  • Page 121: Hpe 800W Flex Slot Universal Hot-Plug Low Halogen Power Supply

    HPE 800W Flex Slot Universal Hot-plug Low Halogen Power Supply Specification Value Input requirements — Rated input voltage 200 VAC to 277 VAC 380 VDC Rated input frequency 50 Hz to 60 Hz Rated input current 4.4 A at 200 VAC 3.1 A at 277 VAC...

  • Page 122: Websites

    Single Point of Connectivity Knowledge (SPOCK) Storage compatibility matrix www.hpe.com/storage/spock Storage white papers and analyst reports www.hpe.com/storage/whitepapers For additional general support websites, see Support and other resources. Product websites HPE ProLiant DL160 Gen10 support page http://www.hpe.com/support/dl160gen10 HPE ProLiant DL160 Gen10 documents http://www.hpe.com/info/dl160gen10-docs Websites...

  • Page 123: Support And Other Resources

    Support and other resources Accessing Hewlett Packard Enterprise Support • For live assistance, go to the Contact Hewlett Packard Enterprise Worldwide website: http://www.hpe.com/assistance • To access documentation and support services, go to the Hewlett Packard Enterprise Support Center website: http://www.hpe.com/support/hpesc Information to collect •...

  • Page 124: Customer Self Repair

    IMPORTANT: Access to some updates might require product entitlement when accessed through the Hewlett Packard Enterprise Support Center. You must have an HPE Passport set up with relevant entitlements. Customer self repair Hewlett Packard Enterprise customer self repair (CSR) programs allow you to repair your product. If a CSR part needs to be replaced, it will be shipped directly to you so that you can install it at your convenience.

  • Page 125: Regulatory Information

    Documentation Feedback (docsfeedback@hpe.com). When submitting your feedback, include the document title, part number, edition, and publication date located on the front cover of the document. For online help content, include the product name, product version, help edition, and publication date located on the legal notices page.

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