Lenovo 7D9F Manual page 155

Complete the following steps until the problem is solved:
1. If the sensor is "Ext Liquid Leak":
a. Please contact Lenovo service for detail checking.
2. If the sensor is "Liquid Leak":
a. Check whether coolant leakage found on system planar.
b. If yes, turn off the power and remove the AC power cable and contact Lenovo Support for part
replacement.
c. If no, please do AC cycle and check if the issue still happens. If problem persists, contact Lenovo
Support.
3. If the sensor is "UEFI Auth Fail":
a. DC cycle the system.
b. If the problem persists, collect service data log right after this event triggered.
c. Contact Lenovo Support
4. If the sensor is "CPU ExtLink 1 Er":
a. Make sure the heat sink is with sufficient torque on affected CPU location.
b. If the problem persists, collect service data log from the XCC WebGUI and contact Lenovo
Support.
5. If the sensor is "Fan Mismatch":
a. Make sure the type of fans installed meet the thermal requirements of the system configuration.
Refer to the "Thermal rules" or "Technical rules for system fans" in the Maintenance Manual to
select the correct type of system fans.
b. Reboot the XCC for fan detection.
c. If the problem persists, collect service data log from the XCC WebGUI and contact Lenovo
Support.
6. If the sensor is "Drive Mismatch":
a. Make sure the type of drives is supported by the system configuration and is correct for the
specific drive slot.
b. Power off the system and do virtual AC cycle through XCC/BMC.
c. If the problem persists, collect service data log from the XCC WebGUI and contact Lenovo
Support.
7. If the sensor is "RAID Vol State":
a. Check whether there is any physical drive removed unexpectedly. Make sure that the drives are
installed correctly in the same sequence as original VD creation.
b. Boot the system by using external storage OS to collect LXCE log and FFDC log during the failure.
c. Contact Lenovo Support.
8. If the sensor is "XCC DB Status":
a. Reboot XCC and see if the problem is still observed.
b. Monitor the system to see if the problem occurs frequently, biweekly or higher frequency.
c. If yes, please collect service data log from the XCC WebGUI and contact Lenovo Support.
• FQXSPUN0023N: Sensor [SensorElementName] has transitioned to non-recoverable.
This message is for the use case when an implementation has detected a Sensor transitioned to non-
recoverable.
Severity: Error
.
Chapter 2 XClarity Controller events
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