Changing Data Storage Parameters - Nortel CC MIS User Manual

Call center management information system
Hide thumbs Also See for CC MIS:
Table of Contents

Advertisement

May 2007
Figure 61:
8 Review the parameters.
9 Press the Commands function key and select Exit to return to the
Configuration main menu.

Changing data storage parameters

You can change data storage parameters with the Storage Calculator. After
you adjust the parameters, the system calculates if enough disk space exists
in the partition for the database you defined before the you reconfigure the
database. The system does not let you save the results of this customization
process unless the calculated Disk Required value is less than the amount of
space available.
After these values are entered and accepted, the historical database is built
or reconfigured, based on the given values for the partition. The system
ensures that the database configuration values are not exceeded for the
number of ACD groups, definable agents, and active agents. If these values
are exceeded, the system generates a warning log message, continues to
store data in the database, and removes the oldest data from the database.
For data storage parameters and their limits, see Table 12 on page 69.
CC MIS Installation and Maintenance
Storage Calculator screen
Local partitions
225

Advertisement

Table of Contents
loading

Table of Contents