Configuring The Cc Mis Application - Nortel CC MIS User Manual
Call center management information system
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Also See for CC MIS:
- Release note (86 pages) ,
- Getting started manual (137 pages) ,
- User manual (374 pages)
Table of Contents
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C h a p t e r 7
Configuring the CC MIS
application
In this chapter
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132
Accessing the Configuration main menu. . . . . . . . . . . . . . . . . . . . . . . . 133
System configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135
Switch link configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140
Terminal server configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148
Disk storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151
SNMP configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154
System configuration reports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157
CC MIS Installation and Maintenance
131
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