About This Document - Nortel CC MIS User Manual
Call center management information system
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Also See for CC MIS:
- Release note (86 pages) ,
- Getting started manual (137 pages) ,
- User manual (374 pages)
Table of Contents
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C h a p t e r 2
About this document
In this chapter
Subject . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Applicable systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Intended audience . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Related information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
CC MIS Installation and Maintenance
15
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Table of Contents
