Sony STR-AN1000 Help Manual page 355

Help Guide
Multi Channel AV Receiver/Multi Channel AV Amplifier
STR-AN1000/TA-AN1000
TV sound cannot be heard from the speakers connected to the unit. (eARC/ARC)
Make sure [Audio Return Channel] is set to either [eARC] or [ARC] in the [HDMI Settings] menu.
Make sure [Input Mode] for the TV input is set to [Auto] in the [Input Settings] menu.
Make sure your TV supports the eARC or ARC function. Make sure that the HDMI input of your TV is labeled "eARC" or
"ARC."
If your TV has multiple HDMI input jacks, make sure the unit is connected to the one that supports the eARC or ARC
function.
Make sure your TV is connected to the HDMI OUT A (TV) jack of the unit.
If your TV has a similar menu for eARC or ARC, or Control for HDMI function, also check the relevant settings on the TV.
For details, refer to the operating instructions of the TV.
If you connect the unit to a TV that is compatible with the ARC function but not compatible with the eARC function, set
[Audio Return Channel] to [ARC] in the [HDMI Settings] menu.
If you connect the unit to a TV that is incompatible with both the eARC and ARC functions, set [Audio Return Channel] to
[Off] in the [HDMI Settings] menu, and connect the TV to the OPTICAL IN TV jack of the unit with an optical cable.
Make sure the HDMI output setting is set to [HDMI A] or [HDMI A + B].
Switch input of the unit to [TV].
Related Topic
Controlling HDMI devices (Control for HDMI)
Switching between digital and analog audio (Input Mode)
TV sound cannot be heard from the speakers connected to the unit.
5-037-030-11(1) Copyright 2022 Sony Corporation
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