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Help Guide
Multi Channel AV Receiver/Multi Channel AV Amplifier
STR-AN1000/TA-AN1000
Cannot connect the unit to a service.
Make sure that the router or the wireless LAN router/access point is turned on.
Check [Network Connection Status]. If [Failed] appears, set up the network connection again.
If the unit is connected to a wireless network, move the unit and the wireless LAN router/access point closer to each other.
If your contract with your Internet provider limits Internet connection to one device at a time, this unit will not be able to
access the Internet when another device is already connected. Consult your carrier or service provider.
Related Topic
Checking the network connection status (Network Connection Status)
5-037-030-11(1) Copyright 2022 Sony Corporation
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