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Diversion to 112 emergency number
In some situations where the emergency call
service is limited or cannot be carried out, an
emergency call is made to 112.
The following conditions may cause the emer-
gency call service to function in a limited man-
ner or the call to be diverted to the 112 emer-
gency number:
●
The emergency call is made from an area
with weak or no mobile and GPS signal, as well
as e.g. tunnels, between very tall buildings, ga-
rages, underground walkways, mountains and
valleys.
●
In areas with sufficient mobile telephone and
GPS coverage, the mobile telephone network
of the telecommunications operator in ques-
tion may not be available.
●
In some countries, the emergency call serv-
ice may not be available due to legal reasons.
There is no valid license for the use of the
emergency call service.
●
The components of the vehicle required for
the emergency phone call are damaged or do
not get enough power.
●
In some countries, the emergency call serv-
ice may not be available and depending on the
location of the vehicle, the control lamp LEDs,
and even the operation of the different types
of calls, could have a specific behaviour.
1)
Only available in certain countries.
70
Safety
Assistance call
1)
With the breakdown call you can directly re-
quest specialised help in the event of a break-
down.
Parallel to the voice call, some vehicle data is
transmitted, e.g. your current location.
Information call
1)
With a information call, a call is placed to the
customer care service of SEAT. S.A.
Note
● Breakdown service and information calls
can incur an additional cost on your tele-
phone bill.
● The operation of the eCall system, which is
required by law, may be limited if an infotain-
ment system is retrofitted.
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