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Polycom ATX 200 Integrator Manual

Polycom ATX 200 Integrator Manual

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Polycom
ATX
®
™
Integrator's Guide
ATX SDK Version 3.0.3
|
ATX 300 Version 3.0.3
3725-29615-005/A
|
October 2011

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Summary of Contents for Polycom ATX 200

  • Page 1 Polycom ® ™ Integrator’s Guide ATX SDK Version 3.0.3 ATX 300 Version 3.0.3 3725-29615-005/A October 2011...
  • Page 2 As between the parties, Polycom, Inc., retains title to and ownership of all proprietary rights with respect to the software contained within its products. The software is protected by United States copyright laws and international treaty provision.
  • Page 3 The information in this guide covers both the standard ATX 300 version 3.0.3 system as well as the ATX Software Development Kit (SDK) version 3.0.3, which runs on the ATX 200, ATX 300, and ATX 400 hardware platforms. With the ATX SDK, the AV integrator customizes the user interface, controls, and content using a vendor-provided control module.
  • Page 4 Polycom ATX 200/300/400 System Wiring Specification (part number 3823-30099-002), which provides a sample wiring diagram for the Polycom ATX SDK (on the ATX 200, 300, and 400 hardware platforms) and the Polycom ATX 300 system, including A/V and control, network, and power.
  • Page 5 The certified Partner must provide support during the warranty and after the warranty expires, including software and hardware updates and upgrades. They must maintain a certified configuration of Polycom products as defined in the Polycom Immersive Telepresence (ITP) Deployment Guide.
  • Page 6 Polycom ATX Integrator’s Guide Polycom Parts and Software Issues Issues with Polycom parts and software should be referred to the local Polycom support number. • North America: 888-248-4143 • EMEA: +44 1753 723020 • APAC: +612 997 88098 The ATX serial number must be provided when contacting Polycom Support.
  • Page 7 About this Guide The following installation questions should be referred to the local Polycom support number by the certified Partner: • Questions about Polycom parts that are missing or not working • Questions about the HDX or Polycom control panel software not working properly •...
  • Page 8 Polycom ATX Integrator’s Guide viii Polycom, Inc.

  • Page 9: Table Of Contents

    Installing the Polycom Touch Control or the Crestron Touch Panel . . . 3–14 Installing the Polycom Touch Control ......3–14 Installing the Crestron Touch Panel .
  • Page 10 Preparing for the Camera Alignment ......5–5 Preparing for the Camera Alignment in an ATX 200 Room ..5–5 Preparing for the Camera Alignment in an ATX 300 Room .
  • Page 11 Installing the Speakers — ATX 300 System ..... 3–3 Figure 3-2 ATX 200 Ceiling Microphone Array Placement ....3–4 Figure 3-3 ATX 300 Ceiling Microphone Array Placement .
  • Page 12 Polycom ATX Integrator’s Guide Figure 5-4 Location of Displays and Seats — ATX 200 System ....5–6 Figure 5-5 Telepresence Tool Camera Alignment Tab — ATX 200 System ..5–8 Figure 5-6 Location of Displays and Seats —...

  • Page 13: Integration Overview

    • The Polycom ATX SDK version 3.0.3 enables AV integrators to add more value to ATX 200, ATX 300, and ATX 400-based systems by allowing the integrators to support the unique requirements of their customers. The ATX SDK works in conjunction with special control panel code (provided by the control panel vendor), which enables AV integrators to customize the user interface to the specific needs of their customers.

  • Page 14: Integrator's Toolkit

    Wire ties Integration Sequence When installing a Polycom ATX SDK or ATX 300 system, you usually install it in the order listed below. Note, however, that the integration sequence may vary due to factors such as room configuration, limited space to store the equipment, number of installers, and so on.

  • Page 15: Pre-Integration Tasks

    Electronic Components: Install the codecs and the System Controller Install the speakers Install the microphones Install the Polycom Touch Control or the Crestron Touch Panel Attach the serial number label Connect the cables ATX Software Configuration: Perform the HDX out-of-box setup...
  • Page 16 Verify both the quantity and condition of the components. Acquire the destination address for the Help Desk. Note that the Help Desk is a service provider, such as a Video Network Operations Center (VNOC), that has been pre-arranged by the integrator; it is not Polycom Support. 1–4...

  • Page 17: Installing The Displays, Table, Cameras, And Chairs

    While Polycom does not provide design consulting services, we do work very closely with our certified ATX partners to ensure success of their designs. Polycom is not in a position to guarantee or otherwise warrant that a proposed design will meet the expectations of the customer.

  • Page 18: Selecting The Room, Displays, And Table

    Selecting the Room When selecting a room in which to install the ATX 200, ATX 300, or ATX 400 system, you must take a number of factors into consideration. For example,...

  • Page 19: Selecting The Displays And Table

    Installing the Displays, Table, Cameras, and Chairs Figure 2-1 shows the width, depth, height, and additional room dimensions. Recommended Room Width 24’ (7.3 m) for ATX 200 29’ (8.8 m) for ATX 300 34’ (10.4 m) for ATX 400 Cam-3...

  • Page 20: Determining The Placement Of The Displays And Table

    As shown in Figure 2-1, the table must have a minimum width of 115" (292.1 cm) for ATX 200 rooms, 171" (434.3 cm) for ATX 300 rooms, and 227" (576.6 cm) for ATX 400 rooms. • If you choose to add content display(s), Polycom recommends selecting LCDs.

  • Page 21: Figure 2-2 Camera Fields Of View With A Table Placed At 110" (279.4 Cm)

    Figure 2-2 Camera Fields of View with a Table Placed at 110" (279.4 cm) — ATX 300 System • The table must be centered with the vertical center of the middle display. Polycom, Inc. 2 - 5...

  • Page 22: Figure 2-3 Camera Fields Of View With Non-Rectangular Seating

    Polycom ATX Integrator’s Guide • For non-rectangular seating arrangements, you need to provide the vertical and horizontal fields of view along with the table size into a CAD package. The target is for the sight line to be perpendicular to the table edge and to the people in the room.

  • Page 23: Figure 2-4 Camera Fields Of View With A Table Placed At 126" (320 Cm)

    110" (279.4 cm), the participants will appear somewhat farther from view on the far end of the conference. Figure 2-4 Camera Fields of View with a Table Placed at 126" (320 cm) — ATX 300 System Polycom, Inc. 2 - 7...

  • Page 24: Figure 2-5 Camera Fields Of View With A Table Placed Closer Than

    Polycom ATX Integrator’s Guide • If, due to room restrictions, you must position the table closer than 110" (279.4 cm), the field of views will widen and, therefore, overlap more than normal. Figure 2-5 shows the overlap in an ATX 300 room. This increases the likelihood of a person appearing on two displays at the same time.

  • Page 25: Installing The Displays And Table

    Placing the Table Relative to the Displays — ATX 300 System Installing the Cameras Both the ATX SDK and ATX 300 solutions come equipped with Polycom EagleEye III cameras. When installing the cameras, you must center one camera above each display.

  • Page 26: Figure 2-7 Placing The Cameras - Atx 300 System

    Polycom ATX Integrator’s Guide the shelf to the wall or to the displays, refer to the Setting up the Polycom EagleEye Shelf document (part number 1725-24144-002) provided with the shelf. The camera should be placed on the center of the captured image rather than...

  • Page 27: Creating The Camera Alignment Marks

    Marks 26.5" 26.5" 26.5" 26.5" 26.5" 26.5" 26.5" 26.5" 6-12" 6-12" 6-12" 67.3 cm 67.3 cm 67.3 cm 67.3 cm 67.3 cm 67.3 cm 67.3 cm 67.3 cm Figure 2-8 Creating the Camera Alignment Marks Polycom, Inc. 2 - 11...

  • Page 28: Placing The Chairs

    To help participants keep their chairs at the proper locations at the table, Polycom recommends that you use one or more of the following visual or physical markers: •...

  • Page 29: Installing The Remaining Electronic Components

    The TPS-IMPC interface module, which is typically used with the wired Crestron Touch Panel (may not be needed for ATX SDK version 3.0.3) • Cables for all the components (Refer to the Polycom ATX 200/300/400 System Wiring Specification (part number 3823-30099-002) for more information.)

  • Page 30: Installing The Speakers

    Attach each codec to an HDX 2U rack mounting tray using the hardware supplied with the trays. For more information, refer to the Setting up the Polycom HDX 2U Rack Mounting Solution document (part number 1725-28249-002). Install the codecs in the rack.

  • Page 31: Installing The Microphones

    Installing the Microphones In order to support the Telepresence Interoperability Protocol (TIP), three Ceiling Microphone Arrays are required in ATX 200, ATX 300, and ATX 400 rooms. In addition, the Ceiling Microphone Arrays are required. If the Ceiling Microphone Arrays cannot be installed, optional Polycom HDX tabletop microphones can be installed instead, however TIP will not be supported.

  • Page 32: Installing The Ceiling Microphone Arrays

    To install the Ceiling Microphone Arrays: Determine where you will place the Ceiling Microphone Arrays in the room: — For the ATX 200 system: » The center Ceiling Microphone Array must be centered on the table, between seats 2 and 3.

  • Page 33: Figure 3-3 Atx 300 Ceiling Microphone Array Placement

    The height of the Ceiling Microphone Arrays from the floor must be between 6’8” (203 cm) and 7’ (213 cm). RIGHT MIC LEFT MIC CENTER MIC 53" 6-12" 53" 6-12" 53" Figure 3-3 ATX 300 Ceiling Microphone Array Placement Polycom, Inc. 3 - 5...

  • Page 34: Figure 3-4 Atx 400 Ceiling Microphone Array Placement

    Polycom ATX Integrator’s Guide — For the ATX 400 system: » The center Ceiling Microphone Array must be centered on the table, between seats 4 and 5. » The left Ceiling Microphone Array must be centered between seats 2 and 3.

  • Page 35: Figure 3-5 Attaching The Drop Cable To The Electronics Enclosure

    10. Use caution when climbing a ladder to attach the electronics enclosure. Figure 3-6 Attaching the Electronics Enclosure to a Ceiling that is Not Suspended Continue with step 6. Polycom, Inc. 3 - 7...

  • Page 36: Figure 3-7 Cutting The Ceiling Tile For The Ceiling Microphone Array

    Polycom ATX Integrator’s Guide If the ceiling is suspended: Remove a ceiling tile from the drop ceiling in the locations where you will be installing a Ceiling Microphone Array. Use caution when climbing a ladder to remove the ceiling tiles.
  • Page 37 Attach a microphone ball to each 2-foot cable. Figure 3-10 Attaching the Ceiling Microphone Ball Connect the cables: Polycom, Inc. 3 - 9...

  • Page 38: Figure 3-11 Connecting The Cables

    Polycom ATX Integrator’s Guide Connect one end of a 25’ (7.6 m) plenum crossover cable to the center electronics enclosure, and connect the other end to the electronics enclosure on the right (when facing the credenza). 25’ (7.6 m) cable...

  • Page 39: Figure 3-12 Attaching The Wall Plate And Connecting The 10' (3.1 M) Cable

    If the ceiling is 10’ (304.8 cm) or higher, the microphone balls are typically too high. In such cases, you must use an optional 6’ (182.8 cm) drop cable (part number 2457-26765-072 for white or 2457-26764-072 for black) for each Ceiling Microphone Array. Polycom, Inc. 3 - 11...

  • Page 40: Installing The Tabletop Microphones

    Each kit contains one microphone array and one 25’ (7.62 m) cable. If you need a longer cable to reach the codec, you can order a 50’ (15.24 m) cable from Polycom. The illustration below shows the tabletop microphone setup in an ATX 300 room.
  • Page 41 Center Display Right Display To Primary Codec Note: Wiring is shown with the microphones connected to the right c-link2 port. The Polycom logo on the microphones must be pointed away from the displays. Figure 3-15 Tabletop Microphone Placement When you install tabletop microphones, you should place them on the table in...

  • Page 42: Installing The Polycom Touch Control Or The Crestron Touch Panel

    Attach the stand to the back of the Polycom Touch Control. Place the Polycom Touch Control near the center of the table. Be sure to leave enough slack on the Polycom Touch Control side of the Ethernet cable so that the users can easily move the Polycom Touch Control to a comfortable position on the table.

  • Page 43: Installing The Crestron Touch Panel

    When you attach the serial number label, it is important to adhere it where it will be easily accessible and will not get discarded. Polycom suggests that you adhere the label to equipment that will permanently reside with the ATX system, such as the electronics rack.
  • Page 44 Polycom ATX Integrator’s Guide 3 - 16 Polycom, Inc.

  • Page 45: Configuring The Polycom Atx System

    This chapter describes the steps you must take to configure the ATX system. Do not proceed with the configuration procedures in this chapter until you have wired the ATX system. For a sample wiring configuration, refer to the Polycom ATX 200/300/400 System Wiring Specification (part number 3823-30099-002).
  • Page 46 Connect the null modem serial cable from the laptop to the COMM1 connector on one of the codecs. From the Start menu on the laptop, select Programs, select Polycom Telepresence Tool, and then select HDX Soft Remote. Press to select or...

  • Page 47: Figure 4-2 Hdx Soft Remote Right Arrow Button

    IP Address: Specify or Automatic (should be determined by the customer’s system administrator). Polycom recommends selecting Specify and then entering the IP address and the LAN settings at this point in the installation. To insert the periods into the IP address, press the right arrow button on the HDX Soft Remote.

  • Page 48: Upgrading And Activating The Hdx Software

    3.0. This will enable the directory entries to work correctly. For more information about the HDX Directory Downgrade tool, refer to the Refer to the Polycom Immersive Telepresence (ITP) Administrator’s Guide (part number 3725-26945-005).
  • Page 49 For complete information about obtaining key codes, activating options, and installing the software, refer to the Installing Polycom HDX Software and Options document. To access this document, go to http://www.polycom.com/support/video/index.html, click on any HDX model listed under the “HDX Series”...

  • Page 50: Performing The Remaining Software Configuration

    Administrator’s Guide and begin instead with the “Configuring the System Controller” section. • Load the Polycom Touch Control (for the ATX 300 system only) or the Crestron Touch Panel software (Chapter 2) Note that the ATX SDK does not support the Polycom Touch Control.

  • Page 51: Configuring Hdx Passwords

    Configure the H.323 gatekeeper, SIP server, and global directory (Chapter 6) • Manage Favorites (for sites with a Polycom Touch Control) or manage the local directory (for sites with a Crestron Touch Panel) (Chapter 7) • Manage TIP, user-initiated multipoint conferences, and DBA (Chapter 8) 3.0.3...

  • Page 52: Figure 4-3 Hdx Security Screen

    Configuring the HDX Passwords in the Telepresence Tool To configure the HDX passwords in the Telepresence Tool From the Start menu on your laptop, go to Polycom > Telepresence Tool > Polycom Telepresence Tool. Connect to the Polycom HDX codecs: In the IP Address field, enter the IP address of the codecs.

  • Page 53: Figure 4-4 Atx 300 Telepresence Tool Main Screen (Before Connection)

    If a codec fails to connect, you may have forgotten to remove the password for that codec (the default password is the serial number of the codec). If you need to remove the password, use the Polycom HDX web UI. Polycom, Inc.
  • Page 54 Polycom ATX Integrator’s Guide 4 - 10 Polycom, Inc.

  • Page 55: Configuring The Displays, Cameras, And Audio

    Configuring the Displays, Cameras, and Audio Once you have completed the software configuration as described in the Polycom Immersive Telepresence (ITP) Administrator’s Guide (part number 3725-26945-005), you must finish the ATX system installation by: • Configuring the display settings •...

  • Page 56: Figure 5-1 Atx 300 Telepresence Tool Main Screen (Before Connection)

    Polycom ATX Integrator’s Guide Figure 5-1 ATX 300 Telepresence Tool Main Screen (Before Connection) If the appropriate ATX model name does not appear on the Main screen, click Switch Model. Click Connect All to connect to the codecs. Select the Display tab.

  • Page 57: Figure 5-2 Atx 300 Telepresence Tool Display Tab

    Configuring the Displays, Cameras, and Audio Figure 5-2 ATX 300 Telepresence Tool Display Tab Polycom, Inc. 5 - 3...

  • Page 58: Figure 5-3 Display Alignment Pattern

    Polycom ATX Integrator’s Guide Click Display Alignment. The display alignment pattern appears on the screens. Figure 5-3 Display Alignment Pattern The display alignment pattern should align with the edges of each screen. If it does not, check the display settings and ensure that the display is set to a mode (such as dot-by-dot mode) where no scaling is done to the incoming image.

  • Page 59: Preparing For The Camera Alignment

    Preparing for the Camera Alignment in an ATX 200 Room The ATX 200 system has two codecs, two displays, and two cameras. As you are seated in the room facing the displays, the displays are designated left and right.

  • Page 60: Figure 5-4 Location Of Displays And Seats - Atx 200 System

    Polycom ATX Integrator’s Guide The ATX 200 table has four seats facing the displays. These seats are numbered 1 through 4, from left to right, as you are facing the displays. Cam-1 Cam-2 (B1) (B2) Left Display Right Display Figure 5-4 Location of Displays and Seats —...
  • Page 61 — For ATX SDK version 3.0.3, press the button preconfigured to show the display. — For ATX 300 version 3.0.3, access the Admin screen on the Polycom Touch Control or on the Crestron Touch Panel, and then press Show Display.

  • Page 62: Preparing For The Camera Alignment In An Atx 300 Room

    The following illustration shows the Camera Alignment tab for an ATX 200 system. Figure 5-5 Telepresence Tool Camera Alignment Tab — ATX 200 System Preparing for the Camera Alignment in an ATX 300 Room The ATX 300 system has three codecs, three displays, and three cameras. As you are seated in the room facing the displays, the displays are designated center, left, and right.

  • Page 63: Figure 5-6 Location Of Displays And Seats - Atx 300 System

    To ensure that the conference participants appear on the displays, but do not appear on more than one display, you should place the chairs at the proper locations at the table and mark those locations. Polycom, Inc. 5 - 9...
  • Page 64 Polycom ATX Integrator’s Guide The following table shows how the cameras are positioned differently for different call scenarios. It also indicates how many codecs are in the call. Number of Preset Codecs in Num- Camera-1 Camera-2 Camera-3 the Call Scenario...

  • Page 65: Figure 5-7 Telepresence Tool Camera Alignment Tab - Atx 300 System

    — For ATX SDK version 3.0.3, press the button preconfigured to show the display. — For ATX 300 version 3.0.3, access the Admin screen on the Polycom Touch Control or on the Crestron Touch Panel, and then press Show Display.

  • Page 66: Preparing For The Camera Alignment In An Atx 400 Room

    Polycom ATX Integrator’s Guide Preparing for the Camera Alignment in an ATX 400 Room The ATX 400 system has four codecs, four displays, and four cameras. As you are seated in the room facing the displays, the displays are designated outer left, center left, center right, and outer right.
  • Page 67 200 Series, through 4 through 8 Seats 1 and 2. Seats 7 and 8. TPX 204M, Note, Note, or ATX 200 however, that however, that system the codec for the codec for this camera is this camera is not connected...
  • Page 68 — For ATX SDK version 3.0.3, press the button preconfigured to show the display. — For ATX 300 version 3.0.3, access the Admin screen on the Polycom Touch Control or on the Crestron Touch Panel, and then press Show Display.

  • Page 69: Aligning The Cameras For The Presets

    Aligning the Cameras for the Presets This section describes how to align the cameras for the following presets: • Preset 99 for the ATX 200, ATX 300, and ATX 400 systems • Preset 97 for the ATX 200, ATX 300, and ATX 400 system •...

  • Page 70: Setting Preset 99

    Polycom ATX Integrator’s Guide Setting Preset 99 This section describes how to align the cameras for Preset 99 in an ATX 200, ATX 300, and ATX 400 room. Setting Preset 99 for an ATX 200 Systems To set Preset 99 for an ATX 200 system: On the Telepresence Tool Camera Alignment tab, select Preset 99.

  • Page 71: Figure 5-11 Aligning The Cameras For Preset 99 - Atx 300 System

    Marks section on page 2-11. Adjust the tilt so that the top edge of the table aligns with the yellow lines on the left and right sides of each display as shown in Figure 5-11. Polycom, Inc. 5 - 17...

  • Page 72: Setting Preset 97

    Set to save Preset 99 for all the codecs. Setting Preset 97 This section describes how to align the cameras for Preset 97 in an ATX 200, ATX 300, and ATX 400 room. Setting Preset 97 for an ATX 200 System To set Preset 97 for an ATX 200 system: On the Telepresence Tool Camera Alignment tab, select Preset 97.

  • Page 73: Figure 5-14 Camera Control Screen

    Adjust the tilt so that the edge of the table aligns with the blue line as shown in Figure 5-15. Blue line (Black Video) (Black Video) Figure 5-15 Aligning the Cameras for Preset 97 — ATX 300 System Polycom, Inc. 5 - 19...

  • Page 74: Figure 5-16 Camera Control Screen

    Polycom ATX Integrator’s Guide Do not pan, tilt, or zoom the other cameras at this point. Open the camera controls for the camera attached to codec 2 and select 2 from the Select Camera drop-down list. This will result in the codec sending black video.

  • Page 75: Figure 5-17 Aligning The Cameras For Preset 97 - Atx 400 System

    Open the camera controls for the camera attached to codec 4 and select 2 from the Select Camera drop-down list. This will result in the codec sending black video. Make sure Preset 97 is selected and then press Set to save Preset 97 for all the codecs. Polycom, Inc. 5 - 21...

  • Page 76: Setting Preset 96

    Polycom ATX Integrator’s Guide Setting Preset 96 This section describes how to align the cameras for Preset 96 in an ATX 200 and ATX 300 room. Note that no alignment is necessary for Preset 96 for the ATX 400 system. For the ATX 400, Preset 96 has the same alignment as Preset 99 and will be automatically set by the Telepresence Tool.

  • Page 77: Setting Preset 95

    Adjust the tilt so that the top edge of the table aligns with the blue line at the center of both screens as shown in Figure 5-21. Blue lines (Black Video) (Black Video) Figure 5-21 Aligning the Cameras for Preset 95 — ATX 400 System Polycom, Inc. 5 - 23...

  • Page 78: Verifying The Camera Alignment

    Polycom ATX Integrator’s Guide Open the camera controls for the camera attached to codec 3 and select 2 from the Select Camera drop-down list. This will result in the codec sending black video. Figure 5-22 Camera Control Screen After both cameras are aligned, make sure Preset 95 is selected and then press Set to save Preset 95 for all the codecs.

  • Page 79: Matching The Cameras For Color And Brightness

    Configuring the Displays, Cameras, and Audio Matching the Cameras for Color and Brightness This section describes how to configure the Polycom EagleEye III cameras for use in ATX rooms. The procedure in this section explains how to configure the cameras so that they match in terms of brightness and color.

  • Page 80: Figure 5-24 Telepresence Tool Camera Matching Tab

    Polycom ATX Integrator’s Guide Select the Camera Matching tab. The following illustration shows the Camera Matching tab for an ATX 300 system. Figure 5-24 Telepresence Tool Camera Matching Tab Click Codec 1. An orange border appears around the selected codec.
  • Page 81 Adjustment Too much red Decrease red Too much cyan Increase red Too much magenta Decrease red and blue Too much green Increase red and blue Too much blue Decrease blue Too much yellow Increase blue Polycom, Inc. 5 - 27...

  • Page 82: Configuring The Audio

    Polycom ATX Integrator’s Guide Configuring the Audio This section describes how to: • Configure the audio mixer • Verify the microphone and speaker audio • Calibrate the Ceiling Microphone Arrays (required only for TIP support) Configuring the Audio Mixer To configure the audio mixer: Set Channel 1 Left and Right of the audio mixer to 6db.

  • Page 83: Figure 5-26 Telepresence Tool Audio Meter

    Right Polycom Mic channel responds accordingly. If the audio meters do not respond as expected, the microphones may be cabled incorrectly. Refer to the Polycom ATX 200/300/400 System Wiring Specification (part number 3823-30099-002) for more information. Polycom, Inc.

  • Page 84: Figure 5-27 Telepresence Tool Speaker Test

    If the audio you hear from the left and right speakers is transposed, check the speaker wires at the subwoofers and at the audio mixer, and make sure that they are wired according to the Polycom ATX 200/300/400 System Wiring Specification (part number 3823-30099-002).

  • Page 85: Calibrating The Ceiling Microphone Arrays

    Note that the screens in the following section show the ATX 300 system. The calibration instructions for the ATX 200 and ATX 400 are the same, except that the tables shown in the ATX 200 and ATX 400 screens are different.

  • Page 86: Figure 5-28 Telepresence Tool Ceiling Mic Calibration

    Polycom ATX Integrator’s Guide Click Ceiling Mic Calibration. Figure 5-28 Telepresence Tool Ceiling Mic Calibration Sit at Seat 1 at the ATX table. On the Audio tab, click the image that corresponds to the seat at which you are sitting. For example, if you are seated at Seat 1, click the chair marked 1 on the screen.

  • Page 87: Figure 5-29 Telepresence Tool Audio/Ceiling Mic Calibration

    Telepresence Tool Audio/Ceiling Mic Calibration — If the calibration fails, a message appears on the screen informing you that the calibration for that seat failed, and you must repeat steps again for that particular seat. Polycom, Inc. 5 - 33...

  • Page 88: Measuring The Room Lighting

    Measure the lighting at each seat in the room to make sure that the light levels are in the correct range. Light levels vary depending on the room environment; however, Polycom recommends the following: • Lighting level should be 45 foot candles.

  • Page 89: Checking The Display Behavior When Calling And Hanging Up

    Preset 97. When Preset 97 is used, the Left codec sends video from Camera-2 (B2). Because Camera-2 (B2) is not used for Preset 97, the Left codec sends no video to the Primary codec, resulting in blank video on the center display. Polycom, Inc. 5 - 35...
  • Page 90 Polycom ATX Integrator’s Guide 5 - 36 Polycom, Inc.

  • Page 91: Preliminary Site Information

    Polycom ATX system. If you are planning to install an ATX system in more than one room, review the questions in this appendix for each room.
  • Page 92 The room where the ATX is located requires an HVAC system. Keep in mind, however, that HVAC can introduce noise into the environment that will be picked up by the Ceiling Microphone Arrays. Polycom typically recommends at least a 4’ (1.22 m) distance between the HVAC and the Ceiling Microphone Arrays; however, your room may require a greater distance depending on the noise level of your particular HVAC (see Question 14 for more information).
  • Page 93 Is the ceiling in the room a suspended ceiling? (If not, please specify.) Anything Else? Here’s Why We’re Asking: To accommodate the Polycom Ceiling Microphone Arrays and to obtain the best acoustics, Polycom highly recommends using a room with a suspended ceiling (also known as a dropped ceiling). See Chapter 3, “Installing the Remaining Electronic Components,”...
  • Page 94 Is the flooring in the room carpeted? (If not, please specify.) Anything Else? Here’s Why We’re Asking: To obtain the best acoustics, Polycom highly recommends using a room where the floor is carpeted or that you have carpeting installed in the room. Question 10 Are the walls in the room composed of drywall? (If not, please specify.)
  • Page 95 Because the displays are installed on a wall, they may cover up any thermostats, fire alarms, light switches, or other controls located on that wall. Polycom recommends selecting a wall that does not have any thermostats or light switches, or that you have the thermostats or light switches moved prior to the display installation.
  • Page 96 Are you planning to use the Polycom Ceiling Microphone Arrays in the room? Anything Else? Here’s Why We’re Asking: Polycom highly recommends the use of Ceiling Microphone Arrays in ATX rooms. To prepare for the installation of these microphones, an electrician must do the following: •...

  • Page 97: About The Network

    ATX site is adequate or if changes need to be made prior to installation. Each question has an "Anything Else?" row where you can add additional information you think might be helpful for Polycom to know. Note that you may need the help of the network administrators to answer these questions.
  • Page 98 Polycom ATX Integrator’s Guide Question 18 Are you planning for this room to be managed by Video Network Operations Center (VNOC) services? (If yes, please indicate the provider.) Anything Else? Here’s Why We’re Asking: You should coordinate with the VNOC to assure a good overall telepresence solution.
  • Page 99 Question 20 Do you have bandwidth available to support the ATX? Anything Else? Here’s Why We’re Asking: Polycom recommends the following bandwidth for H.264 High Profile video calls: • ATX 200: 1080p30: 3 Mbps minimum; 6 Mbps recommended • ATX 200: 720p60: 3 Mbps minimum; 6 Mbps recommended •...
  • Page 100 Polycom ATX Integrator’s Guide Question 23 What QoS mechanisms are in place in the network? Anything Else? Here’s Why We’re Asking: If you already have QoS, then it is more likely that you have the experience to manage real time media, including telepresence.
  • Page 102 Polycom Worldwide Headquarters 4750 Willow Road, Pleasanton, CA 94588 1.800.POLYCOM or +1.925.924.6000 www.polycom.com...

This manual is also suitable for:

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