Vision Tester Errors
Error
Error
Code
Category Title
1000
4
AutoMag Error
1001
4
AutoMag Error
1002
4
AutoMag Homing Error
1003
4
AutoMag Comm Error
1004
6
DTP X Missing
1005
6
DTP Configuration Error
1006
6
DTP Communication Error
1007
1
DTP Configuration Mismatch
1008
1
Probe Offset Out of Range
1009
4
External Probe Error
1010
6
External Probe Comm. Error
1011
6
External Probe Bad Temp Read
1012
6
Auxiliary CPU Error
1013
6
Speed Tolerance Error
1014
1
Set Sampling to Manual
1015
6
1016
6
Vision G2 Testers User Guide—74-108-800 Rev. H—12 June 2019
Message
Fault
AutoMag misaligned or jammed. Check
The tester detected the AutoMag did not move, or did not
for obstructions.
move as expected at the event.
AutoMag not homed. Home the
The AutoMag was not homed properly. Home the
AutoMag.
AutoMag before running the test.
AutoMag is unable to home against
drive plate. Contact Tech Support.
AutoMag did not detect upper home position.
Cannot communicate with AutoMag or
wrong probe configuration. Check
system configuration.
The tester is unable to communicate with <probe
number>.
DTP configuration and protocol do not
The protocol is trying to use DTPs that are not configured.
match.
Enable DTPs in configuration.
Desired offset is outside the range of ‐
9.99 through 9.99. Check offset. If the
User tried to apply an offset greater than 9.99 or less than ‐
problem persists, contact Tech Support.
9.99.
Cannot communicate with the external
temperature probe. Make sure the
The tester can't communciate with the external
probe is connected.
temperature probe.
The tester can't communciate with the external
temperature probe.
Temperature value read was outside expected range
Either second CPU is not programmed with firmware or
has the wrong firmware or there is temporary or
permanent board failure that causes communication
problems between the two CPUs on the main board. The
error could only be reported during diagnostics.
During diagnostics the paddle speed was outside 4%
tolerance of 50 rpm.
Collect or Collect and Detect protocols
must be run on the AutoPlus. Set
User has tried to run a protocol with automation on a
Sampling to Manual.
tester.
DTP X Unknown Calibration
External Probe Unknown Calibration
Appendix A: Errors
Check the Following
1. AutoMag misaligned or jammed
2. AutoMag motor connection
3. AutoMag motor failure
4. Main board failure
1. AutoMag misaligned or jammed
2. AutoMag motor connection
3. AutoMag motor failure
4. Main board failure
1. AutoMag is able to home against drive plate
2. The AutoMag motor failure
1. Digital Temperature Probe cable connection
2. Digital Temperature probes configuration
3. Digital Temperature Probes connection to AutoMag board
4. Digital temperature probes failure
5. Main board failure
1. The vessel temperature field for protocol
2. System configuration of Digital Temperature Probes
1. Probe offset is entered correctly
2. Temperature probe failure
1. External temperature probe connection
2. External temperature probe failure
3. Main board failure
Main board failure
1. Check the motor
2. Check the belt
3. Check the main board
Sampling Mode field for protocol.
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