Warranty - ZOE PPM3 User Manual

Maintenance and Storage

22.5. Warranty

ZOE MEDICAL INCORPORATED warrants this product, other than its
expendable parts, to be free from defects in materials and workmanship for a
period of thirty-six (36) months from the date of original delivery to the buyer or
to buyer's order, provided that same is properly operated under conditions of
normal use, and that periodic maintenance and service is performed. This same
warranty is made for a period of thirty (30) days on expendable parts. This
warranty shall become null and void if product has been repaired other than by
Zoe Medical, Inc. (Zoe), or if the product has been subject to misuse, accident,
negligence or abuse.
Warranty Policy for Accessories and Certain Components:
In all cases, policy applies from date of purchase from Zoe Medical or its
authorized distributors or agents.
Roll Stand:
Batteries:
CO
2
SpO
ECG Cables:
Printers:
Other Accessories:
Zoe Medical's sole obligation under this warranty is limited to repairing a product
which has been reported to Zoe's Technical Service Center during normal
business hours and shipped transportation prepaid. Zoe Medical shall not be
liable for any damages including but not limited to incidental damages,
consequential damages or special damages.
This warranty is in lieu of any other warranties, guarantees or conditions,
including merchantability or fitness for a particular purpose. The remedies under
this warranty are exclusive and Zoe Medical neither assumes nor authorizes
anyone to assume for it any other obligation in connection with the sale or repair
of its products.
Non-Warranty (Billable) Service Returns Policy:
Customer must contact Zoe Medical for an RMA number to initiate a return. The
customer will be required to provide a P.O. or Credit Card for the repair at a flat
rate price. If an estimate is required, a P.O. or Credit Card will be required to
initiate the process and a flat rate charge will be applied for the estimate. The
22-8
Modules:
Sensors & Cables:
2
N i g h t i n g a l e P P M 3 U s e r ' s G u i d e
Out-of-box failure only
1 year
1 year
90 days
90 days
1 year
Out-of-box failure only
April 2019